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CellPhoneCases
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CellPhoneCases

cellphonecases.com
New York
1 review
0 helpful votes
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Quality case
April 21, 2021

Very quality product. It is a bulkier case which is to be expected since it is tough armor. Make sure to think about how the color of your phone matches this case since there is an open circle on the back where the phone color shows through around the Apple.

Date of experience: April 20, 2021
Bangladesh
3 reviews
2 helpful votes
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Great phone case it matches my mom's new iPhone 11 perfectly. It arrived on time, as promised. The red matches (the red iPhone 11) perfectly. It's brand new, so we can't really speak to the durability yet, but It feels very sturdy. Time will tell, as to whether the durability of this case will live up to its promise, but I will amend my review at a later date, if necessary.

Date of experience: April 19, 2021
Costa Rica
1 review
0 helpful votes
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I was looking for a thin case that was also durable. This case is the perfect case. It's not too bulky, it's sleek, it looks clean, and protects my phone perfectly. I paired it with a screen protector for screen protection as well.

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
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Take your money
April 14, 2020

They would not give me a shipping date estimate and would not answer any of my emails. But when I tried to cancel my order, they answered immediately to tell me that it had been shipped and they could not do anything y.

Date of experience: April 14, 2020
Kansas
1 review
0 helpful votes
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Bad Case Scenario
December 12, 2019

I have received good service in the past, however it seems the first time I had a problem I am being ignored. The case I received has a design flaw. My flash is covered by the case. I sent e-mails to support and to the general web site, just to be ignored. Maybe this is why there is no support phone number. I will never buy from this site again and will urge everyone to find a more deserving site to do business with.

Date of experience: December 12, 2019
GB
1 review
0 helpful votes
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DREADFUL SERVICE
June 5, 2020

This Company sent the incorrect case for my phone. They will not accept responsibility for this and will now not respond to my emails. Initially they wanted me to return the item with a loss of 20% of the cost and to pay for the refund! This would be more than the cover in the first place. Do not use this Company, as clearly they are not willing to resolve any disputes with you. Also the delivery time was 30 days from order - not what they advertise. They should not be allowed to sell to the public.

Date of experience: June 5, 2020
Elizabeth D.
Texas
1 review
3 helpful votes
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We found this site when looking for a Droid case. It has no phone number, or brick/mortar address, or any other identifying features. The contact link goes to a form with a submit button, no email address shows. There is a link to a picture of a nondescript small commercial looking building without a sign, or visible address. We did not order because it seemed to us it had the symptoms of a rip-off site. We wrote this review because we couldn't find any other.

Date of experience: February 21, 2014
Florida
1 review
0 helpful votes
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Perfect case
May 16, 2021

The case is slim and the material is nice soft feel. It's good as it won't slide out of my hands easy. Or it won't slide from fabric sofa. I dropped my phone a few times ( I know) but not a scratch on the phone

Date of experience: May 16, 2021
Peru
1 review
0 helpful votes
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Great Case
March 25, 2021

I bought this case for my wife when she told me to "find me a case." I got her this one, in purple (her favorite color). The buttons are sleek and lay flush with the case. It's a very sleek case and kind of jealous.

Date of experience: March 25, 2021
Georgia
1 review
5 helpful votes
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One Problem
July 14, 2015

I'd give it a perfect score. However, when ordering both times, the site said if I placed my order that day, my item would ship out that same day. Yet, both times my order wasn't shipped until about 3 days later. Not cool.

Date of experience: July 14, 2015
California
1 review
0 helpful votes
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Merchandise never sent never given a refund. Beware they charge my card immediately and it's been three months since they canceled the order and never gave me my money back I had to file a complaint with the Better Business Bureau stay away

Date of experience: April 26, 2020
Bangladesh
1 review
0 helpful votes
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Fits snuggly, has just enough of a rubbery feel so I don't worry about dropping my phone and it's crystal clear so it shows off the phone. It's also just thin enough to be able to use magnetic mounts and charging. I would definitely buy again.

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Good value
April 26, 2021

I've had this case for about a week. I like how raised the case is around the camera lens to protect it. The color is already scratching off the case but as long as it protects my phone, this doesn't bother me.

Date of experience: April 24, 2021
California
1 review
0 helpful votes
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Fits perfect
June 4, 2021

Custom buttons are cool. Love the sleek look of the case, the grip on the side was too smooth. The matte finish I find was nice, but I would've preferred some grooves or bumps to firmly hold the case with the phone.

Date of experience: June 3, 2021
New Hampshire
1 review
0 helpful votes
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Bought a new case with holster for my Samsung A20 and the holster belt clip broke the first weekend I used it. Reached out to their Customer Service and was told a new holster is not available (see below) to replace the broken one.

James VIENS,

There are no holster replacements.

Please let us know if you have any other questions.

Thank you,

CellPhoneCases.com

Date of experience: October 7, 2020
California
1 review
4 helpful votes
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Macbook Pro Cover
September 1, 2015

I purchased a protective clear cover for my MBP 13" retina screen computer. When I finally received the item, it was not what I had order. The cut-outs for the plugs/ports were not even close to that of a MBP and the size of the case was. 75" too wide and. 5" too tall. As CellPhoneCases.com does not have a phone number, I had to send an email via their website. They responded that I'd have to pay for the shipping back for exchange or credit. The item was only $13, the cost for shipping would be at least half that adding to the overall total costs for something THEY sent in error. I pointed this out and they have not responded back with any resolution or offer to pay for the shipping back. This business seems quite dubious AND unprofessional. I'll NEVER order from them again. At least I'm only out $13.

Date of experience: September 1, 2015
Canada
1 review
0 helpful votes
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Are they for real
September 22, 2020

Ordered a case for my iphon6se 2020 model It finally arrived after a month and a half but they sent me an older 6e case that is too small and not the same. After sending pics of a case I bought which is black and a pic of what they sent they keep replying I got the right case as you will see in my photo the orange case has no hole in the back and is smaller. Very poor customer service and I don't get it why they keep saying they are the same cases I would not recommend buying from these people to anyone. Next time I'll buy Canadian where you can actually talk to live answer and avoid these clowns they have working By the way the invoice they sent me has a picture of exactly what I ordered I bought the black case elsewhere due to the long dragged out process with these guys

+2
Date of experience: September 22, 2020
North Carolina
1 review
0 helpful votes
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Bad Customer Service
August 6, 2020

I ordered a replacement belt clip for AS9 otter Box they sent and S9 plus which does not fit. They say they contacted me twice from customer service my record show only one email and they are standing on their order that I ordered AS9 plus my pay pal account shows different. Do not order from this company their reviews are terrible they say they have a 4 star rating but when you check they only have 2 stars.

Date of experience: August 6, 2020
Georgia
1 review
0 helpful votes
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Would recommend
August 8, 2021

Ver sturdy phone case, my phone already fell once with it on and no problems! It's clear so I can see that my phone is Blue, it is easy to hold and doesn't slip from my hands. Would recommend. Also it is lightweight so it doesn't add unnecessary weight to the phone!

Date of experience: August 8, 2021
Georgia
2 reviews
0 helpful votes
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I really enjoy the look and feel of this case. It seems like a simple case but the additional color choices for volume buttons behind it makes it unique. The case feels high quality material that will tect my phone from scratches or drops. I love the attention to detail and how the cut outs are made for this case. I can't wait to use it for my new phone

Date of experience: May 28, 2021

Overview

CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneCases most frequently mention customer service, screen protector and credit card. CellPhoneCases ranks 204th among Mobile Accessories sites.

service
221
value
211
shipping
214
returns
212
quality
210