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Cell2Get

Overview

Cell2Get has a rating of 3.3 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161
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3,106 reviews
+8
How would you rate Cell2Get?
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New York
1 review
0 helpful votes
Follow Jeff K.
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Can't thank them enough!
November 15, 2022

Can't thank them enough for all the support and business that these guys have done with me personally and my company throughout the years. I have been buying phones from them myself for me and my employees in need, and cell2get has always been a pleasure to deal with.

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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Good service!
January 10, 2019

This website has great service overall! With their care taking customer service and will to do everything they can for each customer I really think that they deserve a 5 star rating! I had a great experience with them!

Date of experience: January 10, 2019
New York
1 review
0 helpful votes
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Good find
November 16, 2017

Was gonna wait till black Friday to order a new phone but found this site with good prices so decided to give in and buy it early since the phones were already pretty cheep. Gave them a call sounded like theyre a big company plus theyre based out of nyc that was all the convincing I needed to try them out and glad I did. I picked the free shipping and it came in about a week which isn't the best but its free shipping what could you expect at the end of the day I'm happy with them cant see why I wouldn't use them again.

Date of experience: November 15, 2017
New Jersey
1 review
0 helpful votes
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Great people and customer service. I appreciate their help. I called 7 other mobile stores online and this one has great approach towards their clients. Highly recommended. Great deals and prices, fair return policy, and products come as advertised.

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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The search is over!
February 7, 2019

I always thought to myself when there will be a big website that will only sell phones for a good price and will have a big name that everybody is going to talk about it, so the wait and search is over and now its finally here! Good website highly recommended!

Date of experience: February 7, 2019
California
2 reviews
2 helpful votes
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Phones finally arrived
January 28, 2022

I ordered two phones with three-day delivery. After waiting a week I called cell2get and they said they would refund the shipping fee and overnight the phones, I would receive tracking info via email. Two days later I hadn't received tracking info, called, and I was told the exact same thing: they will overnight the next day, await the email. This happened three more times, finally the manager called me after I told cell2get I wanted a refund. He said I would be refunded. The phones arrived today (more than two weeks after my order), the refund hasn't been given so I'll keep the phones and the charges. The process was infuriating.

Date of experience: January 28, 2022
New York
1 review
0 helpful votes
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I ran into a few issues with the cell phone but cell2get took care off. They were there when I called and always worked to answer my questions.If your looking to get great costumer service care when you have a problem. They are the people to help. I highly recommend

Date of experience: August 30, 2015
New York
1 review
0 helpful votes
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Steve was very helpful, patient, and professional as I bought a new phone from them over the website, I couldn't have done it without him. Phone got in New as advertised and on time with usps ground shipping. I highly recommend this store. Thanks, steve for the knowledge and support.

Date of experience: August 12, 2021
New York
6 reviews
18 helpful votes
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Great site
June 3, 2015

I bought a new iPhone on this site and got a great deal. I waited to see if it was the real deal, and I have nothing but praise for this site. Customer service was very friendly and knowledgeable and was able to answer all my questions in advance. Shipping was super fast and I received the phone much sooner than I expected. The phone works perfectly and I have absolutely no complaints. I would definitely recommend this site to others. Great deals on great products!

Date of experience: June 2, 2015
District of Columbia
1 review
0 helpful votes
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Always Great
November 2, 2015

I have been using cell2get as a supplier for the past 3 years. They are realiable and competive. They have always been great for purchasing either stock or even drop shipping to my customers, making sure every order gets out in a timely fashion

Date of experience: November 1, 2015
New Jersey
7 reviews
45 helpful votes
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I purchased a Motorola cellular phone here and I received it quickly and at the price advertised. I am fairly new to online shopping but I am very happy with this overall transaction. To conclude, if you happen to be in the market for a new cellular phone and you are reading this review trying to figure out if this is the company to use, then my recommendation is yes.

Date of experience: January 23, 2014
District of Columbia
16 reviews
43 helpful votes
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I was a bit weary, seeing as I read a lot of reviews that discussed issues about this business but decided to go to give it a shot because of the prices... for the new Apple phone, the 5S, and turns out that I like this shop, it's got a nice selection and excellent prices. The customer services is actually pretty awesome and the shipping was so much faster than I expected (seeing all of the reviews about slow shipment)... I received my phone in three days so I am not sure what the other reviewers are complaining about. That phone that I ordered was for my father and the next one which I'm buying soon will be for me and I am definitely using this company again.

Date of experience: February 4, 2014
Pennsylvania
1 review
0 helpful votes
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I had accidently order the wrong color phone from this company and it was a gift for my daughter for her birthday so i needed to exchange it fast. I gave the number on the website a call and after explaining my issue to the gentlemen on the phone he said just ship it back and we can overnight you a new one! Was really easy and sure enough got the right color phone in time for my daughters birthday. Very greatful for the service and will use again.

Date of experience: April 20, 2018
GB
2 reviews
3 helpful votes
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Cell2get is a great store. I made an order for local pick up. I bought a blackberry 8330 from them while on vacation to NY and picked it up with cash.
I am very satisfyed. I had an older blackberry and While at their shop they helped me configure it and port over my account

Date of experience: April 13, 2010
Ohio
1 review
1 helpful vote
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Do NOT NOT NOT even think about about ordering a phone from cell2get. They are awful. I ordered a new phone and they sent me a used (has dings on side) phone that was a model down. I spent extra money for 2 day delivery and got it 7 days later. I would never have bought from them had I read the Better Business Bureau reviews. A costly lesson learned. You are better off getting a phone on e-bay - they at least have a policy to deal with unscrupulous people. Stay away!

Date of experience: March 26, 2013
Florida
1 review
0 helpful votes
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The phone is pre owned
December 11, 2018

I bought a phone in this store and I have to say that the phone is not new. The charger is not Original, nor came with any instruction manual or any brochure of the company. The screen also did not come covered like new phones. At no time was I warned that the phone was used.

Date of experience: December 11, 2018
Maryland
1 review
0 helpful votes
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Good website
October 13, 2016

I bought a phone from these guys a while back and at the time I was really happy. Almost a year later I started to have a battery issue. So I called customer service and they were friendly and helpful. Trust me thats important if youve had to deal with bad customer service more than once. Anyway, they got me a new battery pretty quickly and I liked how I was treated.

Date of experience: October 12, 2016
New Jersey
1 review
1 helpful vote
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Like it
November 26, 2015

Super friendly staff who is knowledgable and helpful. My husband and I stopped by yesterday evening to possibly look into a family plan as well as applying his employee discount to his account. Despite a couple hiccups of him not remembering his passwords and getting frustrated, the guy helping us kept his most cheerful demeanor and was courteous.

Date of experience: November 26, 2015
New York
1 review
0 helpful votes
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I was looking for a Nokia Prism Crystal and cell2get actually had it in stock. I was looking for this phone for over 5 months and finally they got it. I'm so happy! I just got a second one for my wife If you need a hard to find phone this is the place to go

Date of experience: August 17, 2014
Virginia
3 reviews
3 helpful votes
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On the first of february I purchased the new iPhone and received it a few days later. The box was all crumbled up so I was worried as hell when I first got it from UPS. I was actually not going to sign for the package but then decided to check inside, and due to the excellent way everything was put together with all the bubble wrap and whatnot I accepted the shipment finally and am happy to say that I’ve had no problems whatsoever yet!

Date of experience: February 14, 2014