business logo of CDKeys

CDKeys

Overview

CDKeys has a rating of 4.3 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass and fast delivery. CDKeys ranks 11th among Tickets sites.

service
110
value
108
shipping
81
returns
98
quality
103
This company responds to reviews on average within 7 days
How would you rate CDKeys?
grey star
grey star
grey star
grey star
grey star
GB
1 review
1 helpful vote
Follow kremena b.
Unfollow kremena b.
Send Message
Share Review
Report Review

Scammers!
December 13, 2019

Bought two codes for my son. The second Dark Vertex did not work, already redeemed. They've asked me to try the code again and contact Microsoft - complete nonsense. I've asked for a valid code or a refund but never heard from them again. I've taken it with paypal and waiting for a resolution. Will never buy from them again!

Date of experience: December 13, 2019
Australia
1 review
0 helpful votes
Follow Damien F.
Unfollow Damien F.
Send Message
Share Review
Report Review

Fraud scam
September 23, 2021

Took my money than claimed they had a system error. Instead of sending me a key they claimed they could only give me a partial refund. After multiple messages told me the full refund will be processed and will be back in my bank within 5 days. 7 days later had to contact my bank to retrieve the funds.

Date of experience: September 23, 2021
Isle of Man
1 review
1 helpful vote
Follow Idont K.
Unfollow Idont K.
Send Message
Share Review
Report Review

A scam
February 13, 2023

Selling codes that don't work, not responding to e-mails. Misadvertising games as full games but they're actually add-ons that you need the full game to play. Just a total scam or a website who ignore your e-mails and refuse to give you a refund. Don't waste your money.

Date of experience: February 13, 2023
France
1 review
0 helpful votes
Follow Leo E.
Unfollow Leo E.
Send Message
Share Review
Report Review

Good experiences with CDKeys
May 14, 2024

No problem since I started buying on CDKeys. Several experiences with instant delivery of purchased keys. Good price level and attractive promotions. I recommend

Date of experience: May 4, 2024
Michigan
1 review
0 helpful votes
Follow Casey C.
Unfollow Casey C.
Send Message
Share Review
Report Review

Doesn't Work.
December 13, 2020

I used to use cdkeys and had no problems till now. I recently tried to purchase Cyberpunk 2077. Anytime I added it to my cart and clicked on "secure checkout" it asked me to log in... after I already logged in. After I would log in again it would tell me my cart was empty. I rinsed and repeated about 10 times before giving up. This site sucks.

Date of experience: December 13, 2020
North Carolina
1 review
0 helpful votes
Follow Kalin K.
Unfollow Kalin K.
Send Message
Share Review
Report Review

Coins
December 15, 2022

When i first signed up and saw you can earn coins. By following them i thought that was a interesting thing so. I did It, and now i regret it don't follow them at all when they tell you to, verify your social media account don't do It Its a scam so they can get into your account. I've went to my Instagram account and the background was changed to black. And I don't even mess with that, and my profile picture was changed.

Date of experience: December 15, 2022
Netherlands
1 review
1 helpful vote
Follow Xi J.
Unfollow Xi J.
Send Message
Share Review
Report Review

AVOID THESE SCAMMERS!
October 15, 2019

Purchased 3x Xbox Gamepass codes from them but could only redeem 1 of 3. Turns out they are selling trial codes which are limited to 1 per account. This is misleading as they don't mention this anywhere on the product page.

CDKeys wouldn't reply to support requests whatsoever. After posting on Trustpilot, they've been in contact through the site and promised a partial refund.

It has been 2 weeks now since they claimed to have issued a partial refund. I have not received anything. So not only was their product page misleading, their "support staff" are straight up frauds. When all goes well they often have great prices but if you ever need support (and you will) they WILL scam you. It's actually quite clever.

So my advice.

AVOID THESE SCAMMERS!

Date of experience: October 15, 2019
GB
1 review
0 helpful votes
Follow Rob D.
Unfollow Rob D.
Send Message
Share Review
Report Review

Instant code, perfect service as always.
August 23, 2024

Any time I've used cdkeys they've been perfect. Had no issues or need to contact customer care either. Keep up the good work!

Date of experience: August 13, 2024
Adam C. CDKeys Rep
9 months ago

Thank you Rob! 😁

Canada
1 review
1 helpful vote
Follow shawn n.
Unfollow shawn n.
Send Message
Share Review
Report Review

Fraudulent Company
November 28, 2019

They knowingly sold me a old destiney 2 key for blizzard when you can no longer redeem it.
I did not know this and used it on blizzard and tried to transfer it over to steam and could not.
When i emailed them they told me the key had be used and i could not get a refund.
They sold me a product you cant us. How the heck am i at fault.

Beware of this company fraudulent behavior.

Date of experience: November 28, 2019
Pennsylvania
1 review
0 helpful votes
Follow Luke D.
Unfollow Luke D.
Send Message
Share Review
Report Review

Horrible!
July 7, 2020

HORRIBLE! Bought a key for GTA5 PC. Never received the game. When I put the code in it says code already in use! Emailed them and they said there's nothing they can do and if I want I can get in touch with Rockstar. I didn't buy it from Rockstar! They refuse to help me in any capacity. I even provided them with proof that I don't actually have the game and the error message using the code they sent me. HORRIBLE company. Be very very careful if you choose to give them your money. You're taking a huge gamble.

Date of experience: July 7, 2020
GB
1 review
2 helpful votes
Follow Colin R.
Unfollow Colin R.
Send Message
Share Review
Report Review

118 past purchases and they refuse me refund for Dead Island 2 pc that they can't fufill. I've requested refund 5 times and I'm totally being ignored. Also used 57p of CdKoins that they will no doubt not refund either. Tried to make me accept CDKoins as refund but when I asked for refund to original source they stopped responding. Till this I would always send people to them but this is insulting. Some customer loyalty..

Date of experience: April 27, 2023
GB
1 review
1 helpful vote
Follow Gary H.
Unfollow Gary H.
Send Message
Share Review
Report Review

Bought a cd key for three kingdoms, recieved straight away and immediately typed into steam to find out it had already been registered/used and invalid. Steam confirmed time/date that the key was registered, this was BEFORE I bought the key. Sent evidence to CD keys (my reciept and steams message) they were not interested and insisted key was not used (despite evidence) they are refusing to refund or give me a key that is valid! Basically sold me a invalid key that is already used, will let paypal and my bank sort now. Ill stick buying direct from Steam... lesson learnt

Date of experience: May 27, 2019
Colorado
1 review
0 helpful votes
Follow Eric Z.
Unfollow Eric Z.
Send Message
Share Review
Report Review

Rip off
August 27, 2020

If you like paying for something, not getting it, and not hearing from customer service after you complain, CDKeys is the site for you! When you place an order, their confirmation email says you just have to create an account and link the order. When you create the account using the exact same freaking email as your order and try to link the account, they'll tell you the email on the order doesn't match! When you email customer service, you get a standard form letter response that solves nothing, then you don't hear from them for days.

Date of experience: August 27, 2020
GB
1 review
0 helpful votes
Follow Craig P.
Unfollow Craig P.
Send Message
Share Review
Report Review

Switch 12 month membership
May 14, 2024

What's to say quick easy and cheaper ticks all the boxes you would want. Code came through instantly logged on and inputted code worked bobs your uncle

Date of experience: May 4, 2024
Rhode Island
2 reviews
3 helpful votes
Follow Lori d.
Unfollow Lori d.
Send Message
Share Review
Report Review

Infuriated
September 10, 2020

Bought a birthday gift for an 11 year old and the code didn't work it kept saying already in use. Got that situated with PayPal (still being reviewed)
Long story short I must be a sucker because I purchased a cheaper game card and now it's saying Under Review and no customer service is available so that's 100$ gone fml

Date of experience: September 10, 2020
Indiana
1 review
4 helpful votes
Follow Ted H.
Unfollow Ted H.
Send Message
Share Review
Report Review

I bought a 12 month key for XBOX Live and they sent me a code. I entered it and xbox says the code has already been used. I've tried to contract the company many times but they refuse to send me any emails in return. I've tried their phone number but I get an automated message telling me that they are busy and then it hangs up on me. I am beyond FURIOUS! Do not buy from CDKEYS!

Date of experience: August 29, 2018
GB
1 review
0 helpful votes
Follow Moo M.
Unfollow Moo M.
Send Message
Share Review
Report Review

Awful, sold a game that didn't work, wouldn't refund, referred me to the manufacturer who referred me back to the company that sold it :( Took 3 days each time for CJS to respond to a new email and all their responses were 1 sentence, completely ridiculous company. Pay a little more and get someone you can trust. CJS is appalling.

Website was difficult to use once paid for, getting autokeys to work, getting the key collected were just a hassle one after the other. Avoid avoid avoid.

Date of experience: August 28, 2021
Michigan
1 review
0 helpful votes
Follow KM V.
Unfollow KM V.
Send Message
Share Review
Report Review

They don't ever answer the phone if you decide to say hey pay pal i got a problem they are just as bad, they are not only in the gray area of gaming they are down right useless thieves that went from the telephone scamming old ladies to the internet giving their own ratings for those that wont fight them;-) sorry cdscammers aka cdkeys not this time I have 1.5 million followers and friends even in your country that are more than willing to tear that 1 telephone pole you have in the center of town down, not that I will tell them to but they act on their own;-) you know us army Men! We stick together! We don't stop, we don't forgive, and we don't forget! I agree to no terms on any site if this is posted, if you post it it is your problem not mine!

Date of experience: January 27, 2022
GB
1 review
2 helpful votes
Follow L D.
Unfollow L D.
Send Message
Share Review
Report Review

Bought 1 months worth of game pass for Xbox, code was valid but wouldn't confirm the code sent evidence to cd keys, all I got back thanks I'm glad the situation was resolved, no refund no nothing really bad shady business it's a gamble.

Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
Follow matt s.
Unfollow matt s.
Send Message
Share Review
Report Review

So these guys scammed me, sent me a used code and support decided to not reply to me. I had to go through paypal to get my money back.
Stay clear. Their trustpilot reviews are spammed by new accounts.

Date of experience: July 26, 2022