CDKeys

After using the redeem code, there is no way to ask for a refund.
Using a code and successfully running a game far not the same thing!
Choose a normal site to buy a game like Steam, even if there more expensive, but at least working, and you can ask a refund, of something is wrong.
Here if you already payed, they don't care what's your problem.

If I could I'd give CDKeys.com no stars. Completely unreliable company, totally untrustworthy with your money. I preordered a special edition of a game from them for £63.99. I didn't receive my key for the game, or the game download. They admitted to me by email that it was their fault & told me they would give me my money back? I have had promise after promise from them & have been emailing them back & forth for 2 years now & this company still has my £63.99 & I have nothing for it! Shocking company that steals from you & a customer service team who will lie to you, fob you off & then just stop responding to you!

Purchased an XBox Gold Membership code and they gave me a code from a different region. When reported the issue they asked me to contact XBox support. Obviously, they were unable to help since they didn't sell the code. When contacted them back they said they can't help me because more than 7 days had passed. They basically took my money and gave me a code I can't use and then refused to provide any kind of service.

Really poor experience using this company. Purchased GTA for the PC, 2 of the files would not download. Spoke to them about it and they said my PC was faulty and that i had to speak to Rockstar (GTA) about it. We did and after 4 hours they couldn't help us.

Went back to CD keys and they will not refund despite sending a faulty game. Bunch of scammers will never touch these again and i would advise anyone considering using them gives them a wide birth. Just pay a bit more and use a reputable company.

I recently purchased Modern Warfare 2 game code on August 11th 2023 and attempted to redeem it, but encountered an error indicating that it was invalid. Despite reaching out to support on multiple occasions, I received only a generic response and no concrete resolution to the issue. Even after making numerous attempts to redeem the code, there was no discernible effort made on their end to resolve the error. It was only after I initiated a refund request that the code suddenly showed up as being redeemed. However, as of August 18th I have yet to receive any update regarding either my refund request or my request to address the underlying issue with the game code. Overall, my experience with their support team has been quite frustrating and unprofessional.

I bought a Fifa 20 CD PC key from CDkeys.com in October and i hadn't redeemed the code on Origin until attempting in February for the key itself to be invalid. I paid £47.99 even after sending over 5 emails for some support from CD keys i got a reply twice with the same automated email telling me stuff like check with xbox and a key linked with my account blah blah which goes to show whoever looked at my emails is stupid. Terrible customer service currently looking into taking legal action. I imagine some people have no issues with CDkeys.com my experience was absolutely terrible and after i attempt to get at least what i paid for I will never use and will tell a lot of people i know to never use it.

Shambles of customer service. Ordered code for £10 for sons Fortnite and when it was inputted was immediately told it had expired. CDkeys have had 3 weeks now to fix it and refund but still haven't. They've now asked me 3 times to take a photo of the error code which I've done and I'm still waiting. Dreadful. A once loyal customer will not be back

Absolutely ridiculous.
I've preordered EAFC24 a month ago. And I was told that I will get my key the night before the release. I havent received the code and support has been ignoring me for there days straight.

I purchased legitimate keys from CDKeys.com that worked as intended. However, they charged me an extra 26 cents that was not authorized and was not explained.

While this is a ridiculously insignificant amount, when I questioned the charge I was advised that my bank must have charged me a fee as it wasn't them. I knew this was not true but I checked with my bank just to be certain. The bank confirmed my belief that they didn't charge me anything and when I followed up with CDKeys.com to let them know my bank doesn't charge random, unexplained fees, they promptly stopped replying to me.

While this isn't a huge deal financially, it's still upsetting that they can get away with this and makes me wonder if they're charging a bunch of people extra fees? I mean, it eventually adds up for them.

Was sent a previously used key code for Minecraft Java. Contacted them and asked for a screenshot to show the issue. They replied back "the code we sent you was unused when we sent it to you". So they are sending people used key codes to scam people. I have filed a dispute with PayPal to get my money back.

This company has sold me CD keys that were already in use multiple times. In the most recent, I made the mistake of ordering a key, key was invalid. I contacted customer support and opened a paypal claim. For whatever reason paypal closed the claim even though the seller did not respond. I had to call paypal, total time over 2 hours attempting to get refunded. I don't care how much money you could potentially save, AVOID THE HEADACHE!

I love buying games, content and credit on CD Keys. Always a good price and instant delivery. Thank you!

Good experience no complaints I've always had a good experience with cdkeys

Terrible company. I bought a year membership to PS+ and the code was already used, and they wouldn't refund my money even though i had screen shots of the code showing it had been used and useless Paypal wouldn't do anything! Stay clear of this company! Terrible customer service

Buying the games I bought was very simple. No major hoops to jump through and no issues at all.