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CDKeys

Overview

CDKeys has a rating of 4.3 stars from 605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass and fast delivery. CDKeys ranks 11th among Tickets sites.

service
110
value
108
shipping
81
returns
98
quality
103
This company responds to reviews on average within 7 days
How would you rate CDKeys?
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Germany
1 review
0 helpful votes
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Crypto
September 15, 2022

I payed using Crypto but the time limit expired but the payment was sent anyway, I didn't get item i bought and no refund, I contact costumer support the reply asking for more info and then dissappear phone number always busy. Stay away from those scammers.

Date of experience: September 15, 2022
Germany
1 review
0 helpful votes
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Attention warning!
CdKeys.com is a rogue keyshop. A product that was pre-ordered a long time ago will not be delivered, although it is still offered in the shop. CDkeys does not give a comprehensible reason for this. The purchase price paid will not be repaid, but embezzled! Attention!
The repayment of the purchase price is refused! The order has been available in my CDkeys account since the release of the game as soon as available. The game is currently sold by cdkeys. A delivery does not take place. CDkeys refuses to refund the purchase price. I'm supposed to take a voucher, but for what, d6en CDkeys doesn't deliver ordered goods!
In addition, CDkeys subsequently manipulated the order details in my account and removed the button to retrieve the key. I have already saved screenshots.
Beware of scams

Date of experience: June 7, 2023
GB
1 review
1 helpful vote
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I haves used CD keys for years now with no issues but unfortunately they have let me down this time.

I purchased an early access beta code for MW3 and redeemed it, unfortunately I did not get to play the early access beta I purchased as my battlenet was never updated.
After many emails back and forth (clearly showing they was not reading my emails correctly) they then explained that this did not work as I had to purchase this product before the early access was released, but they had this code for purchase on their website after the release date.

I have been scammed/sold a product that CDKeys knew would not work.

Due to this I will not be purchasing anything more from CD Keys and use other code companies.

Disgusting customer service & false advertisment!

Date of experience: November 6, 2023
Adam C. CDKeys Rep
over a year old

Hi Josh, thank you for your feedback. We understand your frustration, however, as you were able to download the MW3 beta code that means the code worked and was linked to your account.

Illinois
1 review
0 helpful votes
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Legit seller
August 6, 2022

I have purchased many codes from cdkeys.com for pc and consoles and only had issue once where I never recieved my 2 codes. After reaching out to get my codes or refund all I had to do was send proof I purchased them (which was invoice number i think) i received both codes in 24 hours.

Date of experience: August 5, 2022
GB
1 review
0 helpful votes
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I received a code that had already been used and immediately contacted customer services to receive a new one or a refund. Almost 48 hours later and i still havent recieved an answer as to whether I will be receiving a replacement item or refund. My issue has apparently been taken to the "escalations team" but I requested an update on my issue and haven't been given one. If my issue is resolved with a new item or refund i would be happy to leave a new review of 5 stars for the site and customer service but right now I am not prepared to do so. I am hoping this is a one time mistake as i have used this site for many years and havent had this issue before.

Date of experience: February 23, 2024
New York
1 review
0 helpful votes
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Fast and Reliable
August 12, 2024

The process was quick and the item was cheap, what more could I ask for?

Date of experience: August 2, 2024
Texas
1 review
2 helpful votes
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Scammers
October 17, 2023

Don't trust these scammers.
Purchased a CD key for an Ultimate Edition Diablo 4 that came with the pre-release play. CD Keys would give me the key after I purchased the key because they said it was before the release date.
I asked for my money back and purchased the CD key from Microsoft.
I am still waiting for my money back from CD Keys.
Luckily I was able to get my money back through my credit card company.

Date of experience: October 17, 2023
GB
1 review
0 helpful votes
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Can never go wrong with CDKeys
August 12, 2024

I have brought numerous games from here and is a great source

Date of experience: August 2, 2024
GB
1 review
1 helpful vote
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Worse Customer Service
February 8, 2023

Don't go for them because they can't handle large amount if issue it seems like they have scammed over many people on the order for Hogwarts legacy deleux
Edition on trust piolt every single customers of their is saying the same thing. That they have scammed them and not even bothered to reply to the support requests apart fro. Generic messages.

So if you trying to buy anything from them in pre order. Don't go for it because you won't be able to your early access code from them.
And their customer support regarding that is completely useless and joke of customer service

Date of experience: February 8, 2023
Virginia
1 review
2 helpful votes
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Fake
June 21, 2022

This website is just a big scam. I recently bought a key and they sent me an already redeemed code. After constant emailing back and forth with the company they still never sent me a new code and eventually just stopped responding. Also the phone number they have listed just comes up with user busy. I have been calling the past 3 days and still no call back or anything. NEVER BUY FROM THIS SITE.

Date of experience: June 21, 2022
Australia
1 review
0 helpful votes
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SCAM SCAM SCAM
October 5, 2021

Ordered a game off cdkeys and it went through. I got an email confirming the payment and then another email saying they cant give me a reason on why I couldn't get the game. The payment luckily came back but If you buy something off this, there is a good chance you will be scammed. They don't tell you why you can't get the game in their very small detail email. Going to stick with steam and origin and I don't trust any website with payment.

Date of experience: October 5, 2021
Switzerland
1 review
0 helpful votes
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I preordered a key for the game 'Stray' more than 1 month before release.
On release day I received a message, the key can't be delivered and got a PayPal refund in GBP.
Now I paid CHF 23.08, but because of the exchange rate I only got a refund of CHF 20.75. Not only did I lose CHF 2.33, I didn't get a the key and also missed the 10% preorder sale on Steam. If I knew the key won't get delivered, I would've purchased it there.
Most Shops offer various refund options, also in form of a balance to avoid such scenarios.
I contacted CDKeys support to get the loss refunded, but they refused to do so.
I don't care if they fully refunded me in their currency, facts are I lost money and didn't got any product.
Never will I buy anything from their page again and I recommend others won't either.

Date of experience: July 20, 2022
Texas
1 review
0 helpful votes
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Great job
August 8, 2024

They were punctual with the digital delivery. The de facto standard in online sales.

Date of experience: July 29, 2024
Canada
1 review
1 helpful vote
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I purchased a code for xbox game pass. It was a used code already redeemed. They were very slow to respond to my first email, and then referred me to xbox support, saying they 'checked' and the code was not used! They never responded to my follow up emails. Such tjieves!

Date of experience: April 5, 2020
Texas
1 review
0 helpful votes
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Easy Fo Sheezy
March 9, 2024

Whole process was quick and easy. Bought a month of Xbox game pass for cheap, and the code came instantly through my email. I would definitely buy something else through them.

Date of experience: February 28, 2024
Adam C. CDKeys Rep
over a year old

Thank you, Matthew! ❤️️

Canada
1 review
1 helpful vote
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Best website!
November 8, 2020

Great prices and very easy to use, i had just bought multiple codes from these people and they all worked perfectly fine and the codes came almost instantly and with a backup code sent to my email just incase of any issues, DONT worry about the bad reviews on this website, it should just work perfectly fine and if not then im pretty sure they fixed the bugs with customer support so they should be able to help sort any problems with your order.

Date of experience: November 7, 2020
Indiana
1 review
0 helpful votes
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Worked as advertised
January 18, 2024

Was initially a bit hesitant to buy from someplace other than a mainstream site, and the deal seemed too good to be true, but the CD key arrived as advertised right away and I was charged the advertised amount.

Date of experience: January 18, 2024
Adam C. CDKeys Rep
over a year old

Thank you for your trust Kevin. Glad that we could help you save some money on a new game!

California
1 review
1 helpful vote
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Good content great prices
January 17, 2024

I buy from here quite often, and I am always happy with the prices because they are always cheaper than buying from the manufacturer. They usually have what I want and I am always satisfied when I find what I do.

Date of experience: January 17, 2024
Adam C. CDKeys Rep
over a year old

Thank you Kathy. We look forward to seeing you again in the future! ❤️️

Texas
1 review
0 helpful votes
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Awesome
November 20, 2024

So far everything has been great no issues at all when purchasing a game

Date of experience: November 10, 2024
Virginia
1 review
0 helpful votes
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A first try.
March 11, 2024

I heard of this site from a friend of mine of discord. I look around and saw Destiny 2 beyond light exception. I needed that for steam since I own that on the ps4. I never brought a key from any key reseller and well after that I just been buying keys here for games I want on steam. Safe movie when there not having any games on my wishlist that on sale I'll come here for it.

Date of experience: March 1, 2024
Adam C. CDKeys Rep
over a year old

That is one nice friend! Thank you! ❤️️