Cask Cartel Reviews Summary
Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 6th among Food & Drink sites.
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Great customer service, I reached out this was a gift for my dad and needed it by thanksgiving because I won't see him again until Christmas. They were very helpful packing was like no other it was deluged in pristine condition thank you so much!
Beautiful presentation. It's a gift so we plan to deliver it to its final destination soon. Quick delivery and great customer service.
Not great. Waited over a month without hearing about my order. Uneven customer service. Product disappointing. Won't buy again.
Ordering and receiving is painless. Prices are fair.
Again, the way the shipment was packaged was very secured and protected. So this extra step was appreciated.
Love the way they are packed…a bit expensive but worth it.
We ordered this as a surprise for our friends who are huge gin drinkers; perfect!
Great selection of quality products, some hard to find items and something for every price range
Hi,
I am pleased with the ordering experience and the support i received from Cask Cartel.
I was initially concerned as i did not hear about any status of the order for about 10 days. So, i opened a ticket with Cask Cartel. The team provided me with more information about the order and eventually send me a personal follow up with the shipment tracking #.
I am pleased with the experience and the support i have received from Cask Cartel when i reached out about the issue.
Thanks,
Nicolas
I ordered a bottle and tried to cancel immediately and they refused. Never buying from here again.
It was so easy to order from this company. The customer service dept answered my questions and I am very satisfied.
Smooth ordering process and communication with email updates.
My daughter loves it. She can't wait until December 1st.
The product arrived in good time and in good shape!
Did exactly what was agreed to and on time. I wouldn't hesitate to use them again.
The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.
All good thank you. The bottle is beautiful. The order was received as promised.
Truly the packaging was so beautiful. I cannot wait to give this to my husband as a gift!
I had gotten a kick-back that the order was received. 16 days later, the order was confirmed as being fulfilled, and I had the bottles only 2 days after that. They were extremely well packaged. Overall, good experience - just wish they would have communicated a bit more.
The product came but it took 3+ weeks to arrive and no updates other than it's on the way
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members