Cash4phonesReviews 27

This company is ran by Indian fraudster if you want your money or property send them notice of being taken to a small claims court go to government website report them and also get in touch with citzans advice bureau for free legal advice make sure you keep all of of the correspondence of any email or messages

I got to this site via a price comparison site. Cash 4 phones gave the highest quote so I chose them.
They were very quick in sending me the return envelop and sending me an email saying they have received my phone and that I should get my money in 10 working days. That was Nov 22nd and I never received my money.
The site doesn't work anymore and they never replied to my emails. The phone number is a recorded message asking me to leave my name and phone number.
They offered 118 pounds for my iphone 4 but never paid me. Total scam!

I came across this company from a comparison website. Cash4phones were offering the highest value for my I Phone 4. The company were very quick in sending me the returns envelope. Posted the phone recorded delivery 21. 11. 13.
I logged in to check my status, they finally acknowledged receipt of the phone 2nd December whereby the phone had 'passed its quality control.' Please allow 10 working days for payment.

Ten working days passed no payment, no response to my emails and no answer on their telephone *******064.

Their website no longer works, they have changed their trading name to Yemonia Ltd 10th December. Trading address
SUITE 21 5 SPRING STREET, PADDINGTON, LONDON, W2 3AQ.

Companies house previous address C4P Holdings Ltd UNIT 15 GATEWAY MEWS
RINGWAY, LONDON, N11 2UT

Please report these fraudsters to Action Fraud *******2040 and Citizens advice consumer service *******506. They have been ripping people off for years changing company name and directors regulary. Its about time they were stopped from trading at all. The more complaints action fraud and citizens advise receive the more they will have to investigate. Please report.

No payment recieved, company has moved from thier office, never been conned before, company dont pick up thier phone, dont reply to my emails, im really depressed and feel vulnerable. Been over a month and i see the owner is closing his company. Dont even feel angry no more, just feel depressed knowing i only sold my phone because i needed the money to buy some gift for my kids, now having to take a loan with quickquid and yet dont no how im going to pay it back

Quoted me £178 for an Apple iPhone 4S 16GB, sent the phone off in the pack they provided... four weeks later i still have no phone returned, no money for the phone and NOT A SINGLE REPLY from the many emails i have sent them and even sent them a recorded letter as advised by Trading Standards. They never answer their phone numbers, the owners are Cypriot theives who keep changint their name currently they are called C4P Holdingd Ltd and if you check them out they have REQUESTED TO CLOSE THE BUSINESS so dont send them anything!

So angry at this company - they offered me £188 for my Samsung galaxy s3, I sent it to them in perfect condition on September 10th 2013. They emailed me after a couple of days saying due to excessive wear & tear have revised my offer to £78. I rang them to complain, apparently there was a mix up and they came back and offered me £150 which I accepted. On 26th September they emailed me confirming payment to my bank account which would take 3 - 5 working days. It is now 28th October and I have still NOT received my payment. I have contacted them by phone and email to keep getting told they have had technical problems and payment will be in my bank in 7 days. I fear I will never receive this payment, times are hard I don't have a lot and this would have really helped towards xmas pressies for my kids :( NEVER use Cash 4 Phones - they are scammers and need reporting...

I was lured in by the highest quote for my Samsung Ace.

Never had any suspicions since I previously used Mazuma (or whatever you call it) and it was quick and painless. Sent my phone, got the check within a few days…

This time it was a whole different story.

I am so angry with them that I decided to write this review (and I don't usually do it)…
I always had a screen protector and a cover case on my Ace, and believe me it was in a PERFECT condition when I sent it to this scam of a company.
I accepted £44 quote and decided to recycle it because I couldn't be bothered selling it online. The envelope came in a couple of days, I carefully packaged it in a bubble wrap and sent it over.
Two days later I checked the status in my account only to find out that my phone had alleged excessive scratching on the screen(!) and the quote was lowered down to £18, also if I didn't accept it I would have to pay the release/postage fee of c. A. £9.
I got really angry, believe me – it is not about money because at the end of the day £44 is not really the end of the world. I just realised the scam behind this operation!
I wrote an angry message to them and got a reply back that they will re-assess the phone.
3 or 4 days later I checked the account again and the quote came up to £28….

And this is what they do – they rely on the fact that most of people will not be bothered paying the release fee (which in many cases is a large chunk of the phone value) or argue with them over a few quid and will agree to the revised fee which is usually ridiculous.
Started reading on them online and found that many customers (with more expensive phones) actually went and asked for their phone back and received their phones damaged or in a very poor condition. Either way – you lose with them.

My problems didn't end there. It took countless messages (and I think about 3-4 weeks) before I finally received my check.

AVOID AT ALL COST!

It is unthinkable that they manage to operate this way nowadays.

Cash 4 Phones

5 minutes ago
Awful service I feel totally robbed
I sent my phone to this company in good faith I was asked if the handset was working or broken mine was in full working order they offered £128 this was the highest price i found online so I decided to send it. One week later I received a email stating due to excessive wear and tear they would now pay £38.
As a matter of principal I decided to pay the high postage charge to get my phone back after making this payment my phone never arrived I have contacted them many times to try to resolve this but the last contact I received was a email confirming my tracking number (this tracking number was fake) over a month down the line they haven't returned my handset and to add insult to injury the have also charged me postage.
I have made many attempts to resolve the situation spending hours on hold and sending emails but they are simply refusing to reply I have no idea if I will ever get my handset back or the postage fee awful!

I sent my phone in pristine condition, I even bubble wrapped it as they sent an unprotected envelope. The first offer on the website was £202. They sent me an email to say when they had received my phone and it was in poor condition and they will only pay me £70.70. I was fuming. This website has no phone number to call them so i can only air my frustration via email. They then come back with the phone is not that damaged we will pay you £150. I declined both offers and am now taking legal action. This site are robbing people blind and seem to be getting away with it.

HORRIBLE SERVICE, ROBBERS, PLEASE AVOID!

Like many other reviewers have stated, I was one of those attracted to Cash4phones because they offered the best price for my phone compared to all other buyers. Long Story Short, they fooled me, bombarded me with emails to send my phone to them ASAP and once they got my phone the responses got very slow. They stated that due to 'wear and tear' my phone was now worth less than half of what was originally offered (from £60 to £24). I rejected the offer, and asked for my phone to be returned. They told me to pay £8.95 (an exorbitant amount for postage), I obliged but sill they did not return my phone. Their phones are programmed to go straight to voicemessage, they never answer. They also allow you contact via their official page only once, after that you are asked to enter a Barcode which automatically generates a message to say they already have an enquiry for your account and are still working on things. Eventually after making it clear that I will take the matter to court and report to the police, someone from Cash4phones rang me and tried to persuade me to sell my phone, they offered a better price but I had had enough, I just wanted my phone back. I was at the verge of making a court claim when my phone was eventually returned after so much pain, hassle, sweat, and weeks! I have lost £8.95 as well! Please do not even think of doing business with these people, they are a big SCAM! You will be lucky to get any money or even your phone.

I received an e-mail from them on 26/07/13 saying payment has been made and will be in my account within 3 - 5 working days. As I hadn't received the money I called them on *******064 (number not even on website) on 09/08/13 and was told payment would be sent and I will receive it in 48 hours. The person I spoke to sounded like a robot and wouldn’t answer my questions properly; he simply repeated what he had already said with attitude. It is now 13/08/13 and still no money. I have been trying to call all day, waiting in long queues with an annoying message replaying over and over again. I finally got through and the person hung-up while I was still explaining the reason for my call. I am now going to get advice from the Citizens Advice Bureau as something is definitely not right here. My guess is these positive reviews are fake as I have read other ones like mine on Trustpilot and then these have been taken off after reported as being false.