Cash4phones

I sent my phone in pristine condition, I even bubble wrapped it as they sent an unprotected envelope. The first offer on the website was £202. They sent me an email to say when they had received my phone and it was in poor condition and they will only pay me £70.70. I was fuming. This website has no phone number to call them so i can only air my frustration via email. They then come back with the phone is not that damaged we will pay you £150. I declined both offers and am now taking legal action. This site are robbing people blind and seem to be getting away with it.

This company is ran by Indian fraudster if you want your money or property send them notice of being taken to a small claims court go to government website report them and also get in touch with citzans advice bureau for free legal advice make sure you keep all of of the correspondence of any email or messages

Cash 4 Phones

5 minutes ago
Awful service I feel totally robbed
I sent my phone to this company in good faith I was asked if the handset was working or broken mine was in full working order they offered £128 this was the highest price i found online so I decided to send it. One week later I received a email stating due to excessive wear and tear they would now pay £38.
As a matter of principal I decided to pay the high postage charge to get my phone back after making this payment my phone never arrived I have contacted them many times to try to resolve this but the last contact I received was a email confirming my tracking number (this tracking number was fake) over a month down the line they haven't returned my handset and to add insult to injury the have also charged me postage.
I have made many attempts to resolve the situation spending hours on hold and sending emails but they are simply refusing to reply I have no idea if I will ever get my handset back or the postage fee awful!

I received an e-mail from them on 26/07/13 saying payment has been made and will be in my account within 3 - 5 working days. As I hadn't received the money I called them on *******064 (number not even on website) on 09/08/13 and was told payment would be sent and I will receive it in 48 hours. The person I spoke to sounded like a robot and wouldn’t answer my questions properly; he simply repeated what he had already said with attitude. It is now 13/08/13 and still no money. I have been trying to call all day, waiting in long queues with an annoying message replaying over and over again. I finally got through and the person hung-up while I was still explaining the reason for my call. I am now going to get advice from the Citizens Advice Bureau as something is definitely not right here. My guess is these positive reviews are fake as I have read other ones like mine on Trustpilot and then these have been taken off after reported as being false.

No payment recieved, company has moved from thier office, never been conned before, company dont pick up thier phone, dont reply to my emails, im really depressed and feel vulnerable. Been over a month and i see the owner is closing his company. Dont even feel angry no more, just feel depressed knowing i only sold my phone because i needed the money to buy some gift for my kids, now having to take a loan with quickquid and yet dont no how im going to pay it back

I got to this site via a price comparison site. Cash 4 phones gave the highest quote so I chose them.
They were very quick in sending me the return envelop and sending me an email saying they have received my phone and that I should get my money in 10 working days. That was Nov 22nd and I never received my money.
The site doesn't work anymore and they never replied to my emails. The phone number is a recorded message asking me to leave my name and phone number.
They offered 118 pounds for my iphone 4 but never paid me. Total scam!

Offered £150 for iPhone 4 in perfect condition! Literally not a scratch on it. I have photos of the phone from every angle on the day it was posted. Wrapped in layers of bubble wrap, inside a jiffy envelope, inside the original box ( it could not move and was extremely well padded)

They are now telling me the screen has excessive scratching and are offering me... £32. Absolute joke! I am 100% sure the phone was not scratched.

So now I take £32 or PAY THEM £9 to return my phone which having had dealings with them now I do not trust to return my phone in a sellable condition.

Worst company I have ever dealt with. Liars and will rip you off!

Do not sell your phone to cash4phones!

You are thieves and I will ensure that I tell everybody I know not to use you. I shall also publish my concerns on any available website I can find.

The phone submitted was in excellent condition (as new) and I even returned the charging unit. To then half the amount and state that it was in very poor condition is unbelievable. Next time - I would rather throw a phone in the bin that to furnish your pockets with a tidy profit.

To say I'm furious is an understatement.

Terrible service. Offered the going rate for my phone e.g. a similar price to lots of other websites. On receipt of my phone however, they reduced the price by over 80%. If I didn't accept this new offer, I could pay for the privilege of having it returned to me (a charge they do not readily advertise before you send your phone to them). I complained of course and they revised the lower offer... though I considered this was still too low. I had five days in which to consider this offer, within this period I rejected the offer and emailed requesting my phone be returned to me. Unfortunately Cash 4 Phones had already processed the payment assuming I would accept their revised offer. I now have no phone, an unacceptable amount of cash and no response whatsoever from Cash 4 Phones after my multiple attempts to complain about their service.

Avoid Cash 4 Phones (www.cash4phones.co.uk) at all costs.

So angry at this company - they offered me £188 for my Samsung galaxy s3, I sent it to them in perfect condition on September 10th 2013. They emailed me after a couple of days saying due to excessive wear & tear have revised my offer to £78. I rang them to complain, apparently there was a mix up and they came back and offered me £150 which I accepted. On 26th September they emailed me confirming payment to my bank account which would take 3 - 5 working days. It is now 28th October and I have still NOT received my payment. I have contacted them by phone and email to keep getting told they have had technical problems and payment will be in my bank in 7 days. I fear I will never receive this payment, times are hard I don't have a lot and this would have really helped towards xmas pressies for my kids :( NEVER use Cash 4 Phones - they are scammers and need reporting...

They offered a good but not excessive price of £145.20 for my immaculate iphone4 16GB.
When they received it they reported that it had excessive cosmetic wear and tear and therefore make a revised offer of £58.08. I ask for a explanation by email but got no reply so decided to pay the £8.95 to have my phone returned. 2 days later I received a call from the company on a saturday morning to say that they would now offer the full price. I ask for an explanation of why they had changed their mind but did not receive a reply. It then took nearly 2 weeks to receive my money and this despite a letter of complaint.
DO NOT USE THIS COMPANY.

HORRIBLE SERVICE, ROBBERS, PLEASE AVOID!

Like many other reviewers have stated, I was one of those attracted to Cash4phones because they offered the best price for my phone compared to all other buyers. Long Story Short, they fooled me, bombarded me with emails to send my phone to them ASAP and once they got my phone the responses got very slow. They stated that due to 'wear and tear' my phone was now worth less than half of what was originally offered (from £60 to £24). I rejected the offer, and asked for my phone to be returned. They told me to pay £8.95 (an exorbitant amount for postage), I obliged but sill they did not return my phone. Their phones are programmed to go straight to voicemessage, they never answer. They also allow you contact via their official page only once, after that you are asked to enter a Barcode which automatically generates a message to say they already have an enquiry for your account and are still working on things. Eventually after making it clear that I will take the matter to court and report to the police, someone from Cash4phones rang me and tried to persuade me to sell my phone, they offered a better price but I had had enough, I just wanted my phone back. I was at the verge of making a court claim when my phone was eventually returned after so much pain, hassle, sweat, and weeks! I have lost £8.95 as well! Please do not even think of doing business with these people, they are a big SCAM! You will be lucky to get any money or even your phone.