Laura S.

Terrible service. Offered the going rate for my phone e.g. a similar price to lots of other websites. On receipt of my phone however, they reduced the price by over 80%. If I didn't accept this new offer, I could pay for the privilege of having it returned to me (a charge they do not readily advertise before you send your phone to them). I complained of course and they revised the lower offer... though I considered this was still too low. I had five days in which to consider this offer, within this period I rejected the offer and emailed requesting my phone be returned to me. Unfortunately Cash 4 Phones had already processed the payment assuming I would accept their revised offer. I now have no phone, an unacceptable amount of cash and no response whatsoever from Cash 4 Phones after my multiple attempts to complain about their service.

Avoid Cash 4 Phones (www.cash4phones.co.uk) at all costs.