Cash4Laptops

Well, unfortunately, these people have figured out a better way to rip you off.
They don't let you talk to anyone!

Online, they quoted me $329 for a lightly used iPad Air 128GB. After I (oh so foolishly) sent it off to them, I received word from their "support" email acct (they apparently don't read the many replies I sent) that they were going to be depositing $29(!) Into my Paypal acct.
I've called at least six times and everytime it's the same: within a few minutes I get Someone who asks me for my transaction number and name. When I say I wanted to talk about my iPad Air, they forward me to "the right department for that" (since the person answering the phone can't help me out apparently). Whether I'm nice or not (and I've been both) I'm put on hold and at the 10 minute mark they tell me to call back another time and end the call. Every time.

Last time, I asked to speak to a supervisor. "absolutely sir" she says and puts me on hold again.

AAARRRRGGGHH! Three hundred dollars! I am going thermonuclear on these people.
Any suggestions for how to get around this ridiculous phone hassle, I appreciate.

I used this website for a laptop. My quote was $51 which I felt was reasonable. I packed it up, shipped it to them in the mailing materials they provide. About a month later, I get an email telling me they are offering $5. That was today. I did not accept their offer. I called the phone number that was listed on the email AND replied to the email. The phone number was just an automated system so I left a voicemail telling them that I want my laptop back.

Have not yet received a response from the company, but if they do not send it back, I will be issuing complaints with BBB, the Attorney General's Office and any other office that I find will be helpful.

Also, because I heard about this website on national TV, I wrote an email to the reporter involved to tell her how this company actually operates.

Bottom line, do NOT waste your time with this website. I am so glad I kept my hard drive instead of trusting them to erase it!

With such terrible reviews, cash4laptops opened up under the new name laptoptraderexpress, com, in an office just down the block. Also operates under macbooktraderexpress.com. The problem with this company is that they falsely inflate the price that they will pay, and then pay you much less than promised, once in their possession. If you refuse the lowball offer, they charge you excessive return costs, in order to motivate you to sell for the lowball price - its a scam and they are very good at it.

**update** Within 3 hours of sending this message, a customer service rep called me to talk about my experience and bumped up my cash return a bit. It is still about half of what I was originally offered though...

After doing business with them, I sent this message. It is a complete rip off and they should be embarrassed making money this way.

This company should be ashamed with how they do business, enticing people that clearly need the extra cash with reasonable quotes and then offering crap in the end. Your customer service people are kind, and I feel bad for talking crap to them because I know it's their job and they probably didn't realize they were working for a company that ripped people off, but this company does just that to innocent people. This is not what an American business should be compromised on and the founder(s) should be ashamed. I am a recent graduate from university, where I was proud to learn proper business ethics, only to be presented daily with crap companies like this that make citizens hate all business owners. Thanks for your time.

They will always give you a rasonable quote ($100 in my case) and will ALWAYS then offer you $5.

While you can negotiate a better price than $5 with them (I got $90)... why bother?

Do you really want to deal with rip off artists whose whole business is bait and switch? I mean if they give you a run around on the quote like they did to me do you honestly think that they "erase" your personal info like they say they do?

This is not a reputable business. While it is environmentally comendable to recycle your laptop, this is not the outfit to do it with.

Horrible Experience. I Went to their Santa Clara shop to sell my hp laptop. Previously I talked to them on the phone n guy agreed to give $100. When I went there after driving for an hour. He refused to give any quote n asked us for price we want and when we gave price he started asking his junior how much money he has n how much they should pay n to our surprise he said $2. Errrr He was mocking all way around. Such unprofessional stupid jerk he was. I mean if you don't agree on the price we asked for, then refuse clearly. Whats point of joking around like an idiot. I don't know why they hire such unprofessional manner less people there. I will never have any future transaction with CASH4LAPTOP n I strongly advice everyone to STAY AWAY THESE LOSERS.

Quoted me $153.00 for a Samsung galaxy note 2 with no scratches or anything they send me an email saying they owe me $24.00 I called complained saying I didn't want this offer and to send my device back I was then told that c. S. r. Wouldn't be able to assit me I would have to deal with purchasing today is 12/30/2014 the first call I placed to them was on 12/23/14 and I have called 2-4 times a day and yet haven't got to talk to purchasing no one can seem to help with this issue how can this company still be running stealing peoples property and nothing is being done I filed a complaint with the better business bureau and I called a lawyer whom I have a meeting with tomarrow I refuse to let them steal from me... STAY AWAY FROM THIS SCAM COMPANYTHEY CHEAT STEAL AND GIVE YOU THE RUN AROUND THATS ALL

As I now read through some of the reviews for this company, I can say this is a scamming website. Cash4Laptops quoted me $116 for a cracked screen Iphone 4 - 16 GB. I went with this company as they were a bit higher the the other company I have used before USell. (USell.com, which is better and paid me the exact amount they quoted for another phone). The representative from Cash4Laptops calls and tell me I have a cracked screen, which I told him I already stated when they quoted the price. He said their was minor scratches on my phone and now my phone is worth $30. I balked at him and then he went to ask a manager and now are willing to give me $50 as time has passed and their are scratches. I have had that phone in a case the entire time I had the phone so their are no scratches. Usell.com is now offering $73, but by the time they return my phone and I ship to Usell.com it will probably go down to $50. Very dissatisfied with this company. It seems they use the same old ploy of minor scratches on the phone to lower the price. Will NEVER use them again.