As I now read through some of the reviews for this company, I can say this is a scamming website. Cash4Laptops quoted me $116 for a cracked screen Iphone 4 - 16 GB. I went with this company as they were a bit higher the the other company I have used before USell. (USell.com, which is better and paid me the exact amount they quoted for another phone). The representative from Cash4Laptops calls and tell me I have a cracked screen, which I told him I already stated when they quoted the price. He said their was minor scratches on my phone and now my phone is worth $30. I balked at him and then he went to ask a manager and now are willing to give me $50 as time has passed and their are scratches. I have had that phone in a case the entire time I had the phone so their are no scratches. Usell.com is now offering $73, but by the time they return my phone and I ship to Usell.com it will probably go down to $50. Very dissatisfied with this company. It seems they use the same old ploy of minor scratches on the phone to lower the price. Will NEVER use them again.