With such terrible reviews, cash4laptops opened up under the new name laptoptraderexpress, com, in an office just down the block. Also operates under macbooktraderexpress.com. The problem with this company is that they falsely inflate the price that they will pay, and then pay you much less than promised, once in their possession. If you refuse the lowball offer, they charge you excessive return costs, in order to motivate you to sell for the lowball price - its a scam and they are very good at it.