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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,886 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,065
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Florida
1 review
0 helpful votes
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Excellent Communication & Claim Handling
March 1, 2024

Great claim experience. Easy process and well coordinated with repair facility

Date of experience: March 1, 2024
Illinois
1 review
0 helpful votes
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They sent me a card and some information about Car Shield.

Date of experience: March 1, 2024
Tennessee
1 review
0 helpful votes
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I'm very happy with my car thank you so much
March 1, 2024

Everything is okay. No problem with my car after I received it. Thank, so much

Date of experience: March 1, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome
March 1, 2024

Agents was very knowledgeable, friendly and attentive to my concerns

Date of experience: March 1, 2024
Michigan
1 review
0 helpful votes
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5 STARS 🌟
March 1, 2024

Very helpful and provided the information I needed to make sure everything was taken care of.👌

Date of experience: March 1, 2024
Texas
2 reviews
0 helpful votes
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No problem
March 1, 2024

Fixed the issue myself and didn't need a mechanic.

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
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Fast, polite, professional.
March 1, 2024

No waiting, very nice response and excellent service.

Date of experience: March 1, 2024
Washington
1 review
0 helpful votes
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Excellent service!
March 1, 2024

The Customer Service representatives were courteous and friendly. They cared about my car.

Date of experience: March 1, 2024
Pennsylvania
1 review
0 helpful votes
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Car shield agents are very great.
March 1, 2024

The agent that I spoke to very helpful and explained everything.

Date of experience: March 1, 2024
Utah
1 review
0 helpful votes
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Alex terrific agent
January 20, 2024

Alex explained the plan well, which helped us make the decision to enroll

Date of experience: January 20, 2024
Indiana
1 review
0 helpful votes
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Wonderful customer service
November 9, 2023

Only paid $100 for $600 of repairs on my cars. I'm just so thankful for Carshield

Date of experience: November 9, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Illinois
1 review
0 helpful votes
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I was very pleased with customer service that was given to me.

Date of experience: February 9, 2024
Arizona
1 review
0 helpful votes
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Asking about insurance claim
February 8, 2024

Fantastic! Good customer service! The agent was knowledgeable and was very friendly.

Date of experience: February 8, 2024
Texas
1 review
0 helpful votes
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Thank you
August 13, 2023

Amazing service I recommend to everyone I know and meet.I am a unsolicited spokesman for carshield.

Date of experience: August 13, 2023
Ohio
1 review
0 helpful votes
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Screwed!
January 20, 2024

No policy no email denied $326 money for nothing. Your turn to comment

Date of experience: January 13, 2024
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Kentucky
1 review
0 helpful votes
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Phone Call
January 13, 2024

3 min question answered - it was a question about status of my account.

Date of experience: January 13, 2024
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Florida
1 review
0 helpful votes
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CALLED CAR SHIELD TO GET A SERVICE GARAGE TO FIT THE SITUATION.WELL DONE THEY GAVE ME 3 PLACES TO GO TO,.😎🌴🏍

Date of experience: February 5, 2024
North Carolina
1 review
0 helpful votes
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Service
December 5, 2023

They have been very helpful everytime I have had to use the service. Glad I signed up for sure.

Date of experience: December 5, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Florida
1 review
0 helpful votes
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Very friendly
January 14, 2024

Seems like a good value for the money the staff is very helpful

Date of experience: January 14, 2024
Massachusetts
1 review
0 helpful votes
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Review of car shield
December 3, 2023

I haven't had to use car shield as yet but from my readings about car shield sure you're OK.

Date of experience: November 26, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!