CarShield has a rating of 4.2 stars from 4,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
They were very helpful when call to report the service needed.
Service personnel were great. That's all I have to say.
Claim was handled very quickly. Got my car back same day.
Payment option updated and customer service rep was able to take care of it for me
Representatives understood my needs and submitted a plan to me that I could Afford.
Never had to use the coverage but I'm sure it will be great
Customer service rep was very helpful in answering my inquiry
Had to update CC info...CS rep handled it...
Quick, simple...what more can I say!
Very accurate and professional sign up process. Dealt with a good responsible person
I had no experience yet. I am keeping my fingers crossed that I will never need to use it.
Great customer service never have any problems paying my bill
Pretty fair could have paid more for the display screen
Rep was very polite and easily handled my request!
Just called with questions and they answered fully
I called with a question and was answered quickly, didn't have to wait.
They refused to accept my reimbursement claim even though the contract booklet says one is allowed.
Very prompt service, everyone was kind and gave good instructions
Professional assistance from start to finish. Thank you
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: You have to wait 20 days and 250 miles. And if they think you already know there is a problem they want cover it.