Overview
CarShield has a rating of 4.2 stars from 4,877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
Representatives are knowledgeable and helpful. I was not switched from dept to dept.
The agent was so kind and helped me with the monthly payment dates, due the way I get paid.
Just called to make sure payment was made and they was really nice
Thank you for your time and review. If you have any questions give us a call!
All went very smooth and employees were very helpful
My mechanic filled a claim weeks ago still haven't got a response
Experience was great. There was no question about the repair. Thank you.
All I did was get my account number which I lost recently.
The agent was helpful the second time to update the expiration date on my credit card.
They are experience in their job. And explain what they offer.
I thought more should have been paid on my claim, I ended up paying more than the insurer.
We do apologize you feel this way. We at CarShield have little to no control over the claims, shop process, or the administrators' decision. We are, however, always willing to explain the coverage details or help you with any of your Customer Service needs.
Whatever the problem, car shield can and will help you resolve the issues.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
I don't really remember why I contacted CS.
More characters, at least 50.
We appreciate your support. If you have any questions don't hesitate to give us a call!
We have not had to use yet but we will give a review when we do.
Haven't had a ordeal yet didn't need to go to the shop yet other than that great policy
I say that because I have not needed to use the service yet so I consider myself lucky!
Don't care how they need "PRE" work estimate.Usually the work needed is emergency.
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Customer Service was awesome and payment was paid very promptly. Thanks
We had csr shield for about 33 months had no problem with it.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Keeps me informed as well as my service advisor. Always keeps me in the loop.
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- Saint Peters, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.