business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,873 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,063
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Pennsylvania
1 review
0 helpful votes
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There is a craws in the covers what I need... I DO NOT HAVE 50 WORDS TO SAY ABOUT CAR SHIELD RIGHT OF THE MONTMENT...

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Connecticut
1 review
0 helpful votes
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Well done!
February 5, 2024

The knowledge, professionalism and friendly approach of the representatives were admirable.

Date of experience: February 5, 2024
Florida
1 review
0 helpful votes
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Customer service personal were clear to the point,for me to understand every information.

Date of experience: November 19, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.

Oklahoma
1 review
0 helpful votes
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Call
November 13, 2023

All I did was talk to a rep and he was very informative

Date of experience: November 13, 2023
Pennsylvania
1 review
0 helpful votes
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Car
February 4, 2024

So far so good. Let you know when I use it and I'll give you 5 stars I Hope

Date of experience: February 4, 2024
Washington
1 review
0 helpful votes
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Satisfaction
October 28, 2023

All of my questions were answered. To my satisfaction concerning using their service.

Date of experience: October 28, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Florida
1 review
0 helpful votes
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Great service.
October 31, 2023

They took care of our repairs when needed. Someone always answered our call.

Date of experience: October 31, 2023
Carshield R. CarShield Rep
over a year old

We're happy to hear this. Let us know if you need anything else.

Georgia
1 review
0 helpful votes
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Enjoy
November 3, 2023

On point.get the job done and ready to go home for the day

Date of experience: November 3, 2023
Carshield R. CarShield Rep
over a year old

Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Georgia
1 review
0 helpful votes
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Completely satisfied
December 19, 2023

My claim was handled with no problem whatsoever I appreciate it and thank you very much? Thank you

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

New York
1 review
0 helpful votes
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Just subscribed
January 17, 2024

Just subscribed to car shield haven't been able to us it yet.

Date of experience: January 17, 2024
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

New York
1 review
0 helpful votes
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Horrible
September 14, 2023

Bad they made me loose my false information job had my car forever

Date of experience: August 15, 2023
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.

Colorado
1 review
0 helpful votes
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Professional Claim Experience
December 13, 2023

My claim call was answered promptly and I was given detailed instruction on how to file a claim.

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Mississippi
1 review
0 helpful votes
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Very pleased.
February 9, 2024

You all did what you said you would do. Very pleased with your services.

Date of experience: February 9, 2024
Florida
2 reviews
0 helpful votes
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Not necessary I knew exactly what to do.Thankyou.
February 12, 2024

Reporting something necessary to my account.Now up to date.

Date of experience: February 12, 2024
New Jersey
1 review
0 helpful votes
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My opinion
August 7, 2023

You need to check other companies that cover more items than you thanks

Date of experience: August 7, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.
If there is anything more we can do for you, please give us a call.

South Carolina
1 review
0 helpful votes
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Car Been in Shop months
February 24, 2024

Terrible...seems as though nobody wanted to help me

Date of experience: February 17, 2024
Michigan
1 review
0 helpful votes
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A job that was well done
August 8, 2023

Did not have to wait too long for them to repair my car

Date of experience: August 8, 2023
New Hampshire
1 review
0 helpful votes
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Good coverage
September 13, 2023

My water pump went and it was fixed and running within 2 days

Date of experience: August 14, 2023
Florida
1 review
0 helpful votes
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Good job
August 15, 2023

It was real easy and convenient and I even had a rental car

Date of experience: August 15, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Texas
1 review
0 helpful votes
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Lived Up To Commitment
February 1, 2024

Car Shield paid the bill accordingly to the contract. Hassle free.

Date of experience: February 1, 2024