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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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The experience went smooth and simple. I have no problem with the process, easy process
I was very pleased with how car shield my claim:
1) They spoke directly with repair shop
2) They timely approved the claim
3) They timely paid the claim
They keep me informed throughout the process
Great customer service never have any problems paying my bill
When I could not find a car dealership to work on my vehicle personal, I spoke to told me it was cautious's job to do that, and they found a Ford dealer that I was satisfied with
Pretty fair could have paid more for the display screen
Great! My Agent was knowledgeable and efficient. I had to edit my payment information. My experience could not have been better.
Contacted customer service with a question regarding coverage. Representative was very courteous and helpful.
Car shield is very good and affordable. Came in handy when the dealership that I bought my car from gave me a fake extended warranty contract. Car shield explained everything that was going to be covered, the costs, and the process for submitting a claim. I truly recommend them.
They sent me a card and some information about Car Shield.
I went in for a oil change and they found some thing leaking in the front end.The part had to be replaced.Car shield took care of it.
Professional assistance from start to finish. Thank you
I've heard a lot about Carshield. From what I've experienced so far, friendly and knowledgeable reps.
Had to pay out money for the car rental when I was told that car rental would be covered. This was not a good issue. Received a notice from the vehicle center stating that the catalytic converter was not covered. This was a $9000 issue to the owner of the car, I didn't think that it was a good thing due to the fact that Car Shield said that they cover issues to the car total car with the Cadillac converter should've been covered.
Don't cover a lot of what you say.such as things for cooling systems.Rental car, car can't run without water.
Great claim experience. Easy process and well coordinated with repair facility
My transmission happened on my Morano and it took about a week and a 1/2 for them to replace it. Or should I say repair it so far so good?
My car had to be fixed so I went to my local dealership to pay for a gasket that blew.
So I told them I had Carshield The service tech called to get them to pay for all I needed to be done for my car. Well American Shield that's with this company, called me and told me They don't pay for all the labor and diagnostic that they are asking, for so I would have to pay for the rest I was out of $690.00.
I admit they paid and approved $611.00. I was only supposed to pay $100.00 of the deductible and get my car back. That's 2 payments on a car altogether. Mario at my dealership gave me a discount
Thanks To Mario I got my car Fixed. Never again will I mess with this kind of Cheap So Call Car Repair Insurance for cars. I wait 5yrs to get a new one.
My experience with this mechanic is very good what I don't understand is why you don't pay what the mechanic is asking. This is why most mechanics don't want to use you at least that's what I'm told
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!