CarShieldReviews 5,351

They did what they said they do to help in time of need.

Well organized and easy to deal with! One simple calll and they worked with my mechanic to see the proper way

At the beginning it was a little rough, the place where you guys suggested my vehicle to go was great, and they worked with me all the way through but they had my vehicle for a month. I wasn't aware it was gonna take this long I don't believe meineke was at fault. They said it was car shield who was holding up the process, at the end I was very satisfied though.

It really does make things easier when your car needs certain repairs that can be outrageous, your car is out of warranty, Car Shield steps in to help pay for those repairs! I'm glad I have Car Shield 🛡

My trucks transmission failed and needed to be worked on. My mechanic was very knowledgeable in diagnosing the the problem and dealt with CarShield. The mechanic shop was in constant communication with me and the representatives from CarShield. The process of repair was no inconvenience to me and was remedied in a timely manner. The company was a delight to work with and all personnel I spoke with were very professional.

Car Shield take oil change and other things.and other things their don't cover and but I'am glad I got Car Shield.

My bank account was hacked and car shield agent took the new information so I would not lose coverage.

Knowing one's vehicle & helping the service department to repaired the problem.

We had an issue with the electrical system in our car and we called and had a immediate response to the issue.

Denied processing of claim. This is a bolt associated that secured my back tires. Auto center that is generally covered. Not happy with your service. I feel misled.

Payed for coverage close to two years and drove my vehicle under 2000 miles, so I determined that $1500 for coverage each year was way to much. I did call awhile back to drop coverage and the person I talked to did give me a reduced rate on the remaining months, but when that expired Icalled to cancel again and the lady I talked to almost convinced me to continue but I cancelled anyway. {satisfied}

Very helpful staff that took care of me
Needed a good company

The agent was very helpful at explaining the process and got us set up to get the diagnostic on our truck.

Work with the well with auto worker...and paid for invoice quickly

We were without our vehicle waiting for payment,the shop had gave car shield what was wrong and had ordered parts waiting for car shield

Make the call and get the coverage you'll need someday

Car Shield is a big scam, so buyers beware! I have been a gold member for four years and, for the four years, believe me or not, I have paid $6,658.98. When, however, my car finally broke down, I was told that was not covered under the warranty. To make a long story short, I was driving to work when the serpentine belt in my 2011 ML 350 broke, leaving me stranded on the road. That same day, I had the car towed to a nearby facility. I reviewed my contract with Car Shield right away, and I found out that Engine and all its parts were covered under my warranty. Indeed, my mechanic submitted the claim on my behalf. Sadly, a few minutes later, the mechanic informed me that the claim was denied by Car Shield, for in its opinion, the belt broke as a result of poor maintenance. The mechanic and myself could not believe it. The car was well maintained, and the belt broke as a result of two pulleys that separated from the engine. So, I am advising you to beware of Car Shield. I canceled my menbership that very same day. Please save your money instead.

The job took 2 days because the repair facility was sent the wrong window motor. That was not their fault, just an inconvenience for me. The motor was changed the next day a found the regulator was also faulty. That part came in and replaced and the repair was complete. I paid the deductible and a small out-of-packet fee. The window works like new and I was very satisfied the the whole experience.

I've just signed up have not used at all. I'll know more when I need assistance.