About the Business
CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I normally don't do reviews but I just want to tell everyone that is looking for a vehicle warranty that the is the real deal.I talked with a service tech from my dealer and he said that this was the plan to go with. I have absolutely no regret going with them.
All good except getting letters saying I didn't have service set up on my car when I do and have had the best since day one
Issue with tow driver he lied and said the vehicle owners responsibility to pay for towing upfront. It took several attempts to send towing document to Carshield
My interaction with the representative for Car Shield was very cordial and he was attentive to my reason for calling...answered my question and issue solved.
Brought my Mazda3 to Paretti Mazda for some problems & after doing their diagnostic tests, they told me that they NO longer deal with Car Shield anymore. I did not know that & had to pay a good bit for their labor or work.
I have always been satisfied 😊 with the quality of work they have done for me. Customer service has been 😃 great.
At first I was happy to have it but when the dropped my premium almost 70 bucks and my deductible 150 bucks made me wonder. Then my buddies mom timing chain went and no where around here would take her car to fix it cause carsheild don't pay the bills.
I love the price value u agree upon Customer request,u work with wat we can afford
Comparing what I experienced before with another company against what I heard about Car Shield's promotion, I believe I made the decision.
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Car went in for routine maintenance.
Mechanic for a leaking water pump and empty reservoir.
Paid my deductible. All better!
Thank you Car Shield!
..Dead battery requiring a tow Replaced a fuse in hopes that is what is draining the battery
Not any to describe. Hoping I don't have to use it but if I do it will help with the cost of repairs.
Had to convince the service manager to try you again after many problems
When I talk to the rep. I got answers to all my questions.
Sold our car and car shield refunded prorated portion of contract without a delay. When need arises again we will certainly contact Car Shield.
Thank you.
I thought support would be more than $313.00 on a $1,400.00 repair.
The salesperson was very knowledgeable and listened to my concerns big thanks to car shield.
My Kia Sorento was running terribly so I took it to Dealership. Car Shield along w/ dealership made sure I was informed all the way and made everything so quick simple and in a few days I was back on the road 100% Satisfied To The Max! Thank You Car Shield!
My truck broke down at a busy intersection called Carshield was told wrecker would arrive in 15 min.arrived in 5min to me Carshield is a lifesaver.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members