Paid for paints then nothing arrived. Debited money no reply from calls or emails dreadful. No one responds to calls or emails
Same as other here ordered some stuff, they took my money and haven't sent anything two weeks ago (Supposed to be next day) not answering emails or phone messages.
Ordered, took money but no paint. Cant get in touch with them. How can this company still be working!
Dont waste your time,
They take your money straigh away, dont deliver the goods, make excuses, never there to answer the phone. Say they are going to refund, but I have not been refunded as I type.
I have had to contact my c/card company to make a claim againt them to get my money back. I HAVE GIVEN A ONE STAR RATING ONLY BECAUSE A MINUS 5 IS NOT POSSIBLE.
NOT WORTH IT BELIEVE ME. THERE ARE PROPER COMPANIES OUT THERE, USE THEM
Ordered and paid for paint. Did not arrive after 2 weeks. Redelivery promised, did not arrive. E-mailed and telephoned but no response. Eventually got through and received a full refund
They do not even deserve 1 star. Complete fraudsters. Ordered paint which has never arrived and no replies to my numerous phone calls and emails. DONT USE THIS WEBSITE.
Take your order and money with remarkable speed but they never send your touch up paint. You can't contact by phone or e-mail. Fraudsters.
Paid, sent registration number. About a week and one confirmation email later it arrived. Paint code is correct too although I haven't tried it yet.
Same took money 9 days later asked for code. I emailed them code no reply still waiting unit 15 BurnhouseInd Est Whitburn is the address of Lothian Car Care Interisting...
This company sends an instant email confirming they've received your order then you get your paint in 2 days with tracking information paints4u.com
Ordered 2 lots of paint 3 weeks ago. Wish I had checked this site first. Now I think I have lost my £25.00
Just like most of the others reviewing this company I have paid my money and got nothing in return despite emails, don't even bother trying to phone. The only way I could find to email these cowboys was via the webmail form on the site so don't forget to copy and paste somewhere what and when you send as You won't have a record in your email. These people certainly know what they are about.
There are several suggestions to contact West Lothian Trading Standards, which I did but incredibly I got the following reply:
"IF YOU ARE A CONSUMER
West Lothian Council Trading Standards no longer provides a consumer advice service.
If you need advice or wish to make a complaint about goods or services you have bought you should contact Citizens Advice consumer service, the government-funded telephone and online service:
Tel: ******* 04 05 06
Website: http://www.citizensadvice.org.uk/index/getadvice/consumer_service.htm"
They still however seem to offer a free service to Businesses! You couldn't make it up.
I will jump through the hoops suggested I suppose because even though it is only a small amount of money other people may lose more and they deserve to have some action taken against them. I think they probably rely on people not bothering to pursue these things for small amounts, but small amounts multiplied thousands of times is a lot, so use the information in here to make a complaint if you need to, and if you haven't yet bought, Don't.
My paint has not arrived and like the other reviews carpaintrepair.co.uk is not responding to my mails or answering its phone.
Avoid.
I orderd some touch up paint on 13-1-13.It took 4 weeks to turn up. After lots of e mails and unanswared phone calls.
Same as the others, ordered, money taken and no goods, no response to emails and phone not answered, stay well away.
I have read all the bad reviews, but in thier defence i found they did exactly what they said on the tin. Tim.
Impossible to contact, no delivey of order placed 12th April.
This company appears to be non existent!
Answer: Telephone Citizens Advice Bureau on 03454 040506 - if they consider the matter serious they notify Trading Standards. It worked for me - I got my refund but no apology.
Answer: Contact Citizens Bureau on 03454 040506 - if they consider the matter serious enough - and it is - they notify Trading Standards. I got my refund but no apology After almost a month. Don't let them win...
Answer: Contact Citizens Advice Bureau pn 03454 040506 who will if they consider it serious enough - which it is - notify Trading Standards Grampian. I got my refund but it took almost a month. Don't let them win...
CarPaintRepair has a rating of 1.8 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarPaintRepair most frequently mention trading standards, wrong colour and answer phone. CarPaintRepair ranks 344th among Auto Repair sites.