website thubmnail of CarPaintRepair
How would you rate CarPaintRepair?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Martha k.
Unfollow Martha k.
Send Message
Share Review
Report Review

Scam company!
March 21, 2019

Paid for paints then nothing arrived. Debited money no reply from calls or emails dreadful. No one responds to calls or emails

Date of experience: March 21, 2019
GB
1 review
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Send Message
Share Review
Report Review

Same as other here ordered some stuff, they took my money and haven't sent anything two weeks ago (Supposed to be next day) not answering emails or phone messages.

Date of experience: March 19, 2013
GB
1 review
1 helpful vote
Follow Anne-Marie P.
Unfollow Anne-Marie P.
Send Message
Share Review
Report Review

Ordered, took money but no paint. Cant get in touch with them. How can this company still be working!

Date of experience: July 12, 2019
GB
5 reviews
5 helpful votes
Follow david s.
Unfollow david s.
Send Message
Share Review
Report Review

Dont waste your time
September 29, 2014

Dont waste your time,
They take your money straigh away, dont deliver the goods, make excuses, never there to answer the phone. Say they are going to refund, but I have not been refunded as I type.
I have had to contact my c/card company to make a claim againt them to get my money back. I HAVE GIVEN A ONE STAR RATING ONLY BECAUSE A MINUS 5 IS NOT POSSIBLE.
NOT WORTH IT BELIEVE ME. THERE ARE PROPER COMPANIES OUT THERE, USE THEM

Date of experience: September 29, 2014
GB
1 review
1 helpful vote
Follow David R.
Unfollow David R.
Send Message
Share Review
Report Review

Ordered and paid for paint. Did not arrive after 2 weeks. Redelivery promised, did not arrive. E-mailed and telephoned but no response. Eventually got through and received a full refund

Date of experience: November 23, 2009
GB
1 review
1 helpful vote
Follow Ian S.
Unfollow Ian S.
Send Message
Share Review
Report Review

Do not buy from here!
October 1, 2015

They do not even deserve 1 star. Complete fraudsters. Ordered paint which has never arrived and no replies to my numerous phone calls and emails. DONT USE THIS WEBSITE.

Date of experience: October 1, 2015
GB
1 review
1 helpful vote
Follow Chris M.
Unfollow Chris M.
Send Message
Share Review
Report Review

Take your order and money with remarkable speed but they never send your touch up paint. You can't contact by phone or e-mail. Fraudsters.

Date of experience: September 11, 2011
California
1 review
1 helpful vote
Follow Martin K.
Unfollow Martin K.
Send Message
Share Review
Report Review

Paid, sent registration number. About a week and one confirmation email later it arrived. Paint code is correct too although I haven't tried it yet.

Date of experience: December 5, 2014
GB
1 review
1 helpful vote
Follow Bob B.
Unfollow Bob B.
Send Message
Share Review
Report Review

Same took money 9 days later asked for code. I emailed them code no reply still waiting unit 15 BurnhouseInd Est Whitburn is the address of Lothian Car Care Interisting...

Date of experience: October 15, 2014
GB
1 review
2 helpful votes
Follow Nigel B.
Unfollow Nigel B.
Send Message
Share Review
Report Review

FRAUD/CON
June 10, 2017

AVOID - They take your money and send you nothing.
They don't reply to e-mails.
A Complete rip off and I will be taking legal advise.
Nigel

Date of experience: June 10, 2017
GB
1 review
1 helpful vote
Follow john k.
Unfollow john k.
Send Message
Share Review
Report Review

Ordered paint took money but did not supply paint. Cannot be contacted ignore emails and phone calls

Date of experience: April 6, 2011
GB
1 review
2 helpful votes
Follow John D.
Unfollow John D.
Send Message
Share Review
Report Review

This company sends an instant email confirming they've received your order then you get your paint in 2 days with tracking information paints4u.com

Date of experience: September 8, 2016
GB
1 review
1 helpful vote
Follow M E.
Unfollow M E.
Send Message
Share Review
Report Review

Ordered 2 lots of paint 3 weeks ago. Wish I had checked this site first. Now I think I have lost my £25.00

Date of experience: July 21, 2010
GB
1 review
6 helpful votes
Follow Peter J.
Unfollow Peter J.
Send Message
Share Review
Report Review

Just like most of the others reviewing this company I have paid my money and got nothing in return despite emails, don't even bother trying to phone. The only way I could find to email these cowboys was via the webmail form on the site so don't forget to copy and paste somewhere what and when you send as You won't have a record in your email. These people certainly know what they are about.
There are several suggestions to contact West Lothian Trading Standards, which I did but incredibly I got the following reply:

"IF YOU ARE A CONSUMER

West Lothian Council Trading Standards no longer provides a consumer advice service.

If you need advice or wish to make a complaint about goods or services you have bought you should contact Citizens Advice consumer service, the government-funded telephone and online service:

Tel: ******* 04 05 06
Website: http://www.citizensadvice.org.uk/index/getadvice/consumer_service.htm"

They still however seem to offer a free service to Businesses! You couldn't make it up.
I will jump through the hoops suggested I suppose because even though it is only a small amount of money other people may lose more and they deserve to have some action taken against them. I think they probably rely on people not bothering to pursue these things for small amounts, but small amounts multiplied thousands of times is a lot, so use the information in here to make a complaint if you need to, and if you haven't yet bought, Don't.

Date of experience: November 28, 2016
GB
1 review
0 helpful votes
Follow Stuart H.
Unfollow Stuart H.
Send Message
Share Review
Report Review

My paint has not arrived and like the other reviews carpaintrepair.co.uk is not responding to my mails or answering its phone.

Avoid.

Date of experience: September 5, 2013
GB
2 reviews
6 helpful votes
Follow Terry w.
Unfollow Terry w.
Send Message
Share Review
Report Review

I orderd some touch up paint on 13-1-13.It took 4 weeks to turn up. After lots of e mails and unanswared phone calls.

Date of experience: February 11, 2013
GB
1 review
0 helpful votes
Follow Ross A.
Unfollow Ross A.
Send Message
Share Review
Report Review

Same as the others, ordered, money taken and no goods, no response to emails and phone not answered, stay well away.

Date of experience: February 10, 2011
GB
1 review
2 helpful votes
Follow Chris A.
Unfollow Chris A.
Send Message
Share Review
Report Review

Took my money, no paint, no communication possible.
Will have to pursue this via my credit card co.

Wish I'd seen this site before...

Date of experience: June 6, 2011
GB
1 review
0 helpful votes
Follow Tim Y.
Unfollow Tim Y.
Send Message
Share Review
Report Review

I have read all the bad reviews, but in thier defence i found they did exactly what they said on the tin. Tim.

Date of experience: April 26, 2013
GB
1 review
1 helpful vote
Follow tony j.
Unfollow tony j.
Send Message
Share Review
Report Review

Don't bother
May 2, 2017

Impossible to contact, no delivey of order placed 12th April.

This company appears to be non existent!

Date of experience: May 2, 2017

Overview

CarPaintRepair has a rating of 1.8 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarPaintRepair most frequently mention trading standards, wrong colour and answer phone. CarPaintRepair ranks 344th among Auto Repair sites.

service
2
shipping
1