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CarPaintRepair has a rating of 1.8 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarPaintRepair most frequently mention trading standards, wrong colour and answer phone. CarPaintRepair ranks 344th among Auto Repair sites.
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Contrary to all the other reviews, I recieved my 2 touch up kits both of which were metalic, one which was for a none UK car. Both colours made a good match. You do need to send them the paint code rather than a reg No.It did take 6 days to recieve my order.
I ordered on Tuesday 27th April 2010 using both my car registration and colour code.
I emailed them on Wednesday looking for a delivery date but my emails were returned as undelivered. Starting to get worried.
Thursday, I called the number on the site which had lines open from 9.30am to 4.30pm - no answer. Getting very worried now.
Friday, googled carpaintrepair.co.uk and go into panic mode reading all the bad reviews.
Friday 30th April afternoon, delivery arrives! Not special or recorded but delivered none the less. Colour matches perfectly.
Spot on job. Very happy customer.
Do not believe this site. I ordered and paid for touch up paint and 30 days later have yet to receive the goods despite numerous telephone calls which are never answered. Emails, too, are generally ignored by this site.
Ordered and paid for paint. Did not arrive after 2 weeks. Redelivery promised, did not arrive. E-mailed and telephoned but no response. Eventually got through and received a full refund
Absolutely appalling. Ordered paint, money taken and promised on 2 occasions paint would be sent by special delivery. Never arrived but did get my money back. On checking site I see it has been taken down?
Rip off, ordered paint, over a week later they sent paint which was completely the wrong colour. No will not answer phone or emails, avoid at all costs!
Orderd paint online never recieved anything i have rung, emailed and even wrote to the company with no reply, so they have my money and i have nothing unfortunetly i paid on a debit card so theres nothing the bank can do.
Answer: Telephone Citizens Advice Bureau on 03454 040506 - if they consider the matter serious they notify Trading Standards. It worked for me - I got my refund but no apology.
Answer: Contact Citizens Bureau on 03454 040506 - if they consider the matter serious enough - and it is - they notify Trading Standards. I got my refund but no apology After almost a month. Don't let them win...
Answer: Contact Citizens Advice Bureau pn 03454 040506 who will if they consider it serious enough - which it is - notify Trading Standards Grampian. I got my refund but it took almost a month. Don't let them win...