Caribbeangardenseed
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Caribbeangardenseed

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Netherlands
1 review
0 helpful votes
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Order not delivered
June 28, 2021

My order for 1 package of Trinidad pimento peppers was only 3.95 but the shipping charged 17.20. Seemed ridiculous for a small package of seeds, but to be sent to Spain so I paid it. That was April 30. May 5 I got a shipping order and tracking number but when I tried to track on ups the message was 'status not available. Number may be wrong or status update unavailable. Please check your number'. Now June 29 and still no seeds. Lost the summer growing season for peppers. Have sent emails asking about my order but haven't heard back. Do not order from this company. I think they are scammers.

Date of experience: June 28, 2021
New York
1 review
4 helpful votes
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Crooks!
June 19, 2021

These guys are a bunch if crooks. They just take your money and then don't send the product. They create a phony shipping order that doesn't even come with a tracking number. They seriously should be looked into for fraud. I should've read the reviews before ordering because it has happened to countless other people. This company should be under criminal prosecution for fraud. Its ridiculous. Don't put money in these people's pocket. Go somewhere credible.

Date of experience: June 19, 2021
Pennsylvania
4 reviews
25 helpful votes
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Can I rate 0 stars?
September 24, 2022

I ordered two different types of bulbs in late July. The site said that they were "now shipping." They took my money and I never heard anything more. I made an effort to contact them for information and ---- nothing. Now that I see their ratings here, I realize that Caribbean Garden Seed is either a very poorly run business or a big scam. Don't waste your money.

Date of experience: September 24, 2022
Colorado
1 review
0 helpful votes
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They sent me the wrong product and I didn't find that out until a blossom opened a month later. I emailed them twice, hoping to get the correct replacement, with no response from them. Finally tried calling but no one answers the phone. Very frustrating! Wish I had checked their reviews BEFORE I purchased my plant!

Date of experience: July 25, 2023
Florida
1 review
3 helpful votes
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Scam
October 31, 2021

Purchased $49.00 worth of seeds and starter plants last 7/26/21. Received the seeds, they were mostly bad and got maybe 10% germination rate! I was told the plants were on back order. It is now Nov 2021 still no plants. After 4 emails, still no response. Found a tel no. But ring and ring and ring no answer. I've been scammed $20.00! Do not buy from this company.

Date of experience: October 31, 2021
Pennsylvania
1 review
2 helpful votes
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Horrible Service No Response- DO NOT BUY FROM THEM!
February 10, 2023

I ordered some live plants in November of 2022 and to date have not received them. Shipping label says backordered, but no updates. My ordered is marked as fulfilled. I have sent several messages with no response. I have even messaged the owner directly on instagram and still no response. Would give zero stars if possible. DO NOT BUY FROM THEM

Date of experience: February 10, 2023
Florida
1 review
0 helpful votes
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I suppose your company does not care about customer retention. I ordered bulbs last spring and you backorder a bunch saying they world shipped this spring. Many emails later and I have not received anything. I have ordered probably $600 in plants and bulbs but none from you because of your service and not fulfilling your promises. Maybe that is why you have such a low rating on the web. Order number CGS*******

Date of experience: May 2, 2022
VI
3 reviews
12 helpful votes
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BEWARE!
July 21, 2021

I have a healthy green thumb. Dwarf zinnia and dwarf marigold seeds purchased from this company failed to germinate - not one. Zinnia and marigold seeds collected two years ago from my own stock were planted at the same time and are thriving. I should have stuck with the supplier I usually buy from and should have read reviews of this supplier prior to ordering. No response to email.

Date of experience: July 21, 2021
Florida
1 review
1 helpful vote
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Asked for tips...
June 7, 2022

Ordered 4 seed pks for total of $10, had to pay $11 shipping. 3 wks later USPS says a label was generated but they have not received pkg. They don't answer phone. They don't respond to "chat". Going to dispute my order. They actually had the nerve to ask for a tip with the order and all the bad service reviews they get. Corrupt!

Date of experience: June 7, 2022
Oregon
2 reviews
2 helpful votes
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Ordered Sunday 3/13. Paid expedited shipping. Promised would ship in 2 buisness days. Invoice printed shows 3/17 so it didn't even ship until that day or most likely the next day. Just arrived today Friday 3/25 and 1/2 are moldy and/or squishy and unusable. For $33 shipped for 1 lb pf aji dulcet #1 "Fresh Pods" they say, it's a complete shame. Will not order again. Ever.

Date of experience: March 25, 2022
Pennsylvania
1 review
8 helpful votes
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Ordered my seeds on Apr 24 and paid 7.64 shipping. I think seeds will be shipped by priority service. Label created on May 13. Received parcel on May 20 with First class service that cost only $3.80. Ordered two types of vegetable seeds but received only one. Other one they said out of order and i find out today almost after month as i order. Nobody even send email before so i can order on somewhere else. Now i am too late, will never have my favorite vegetable for season. Don't waste ur money and time. Order somewhere else.

Date of experience: May 20, 2020
Texas
1 review
0 helpful votes
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I placed an order for bulbs on April 26th. Today is May 9th and I still haven't received my order. I have been trying to reach out to them through phone calls, emails and chat messages and I am not able to speak with anybody. I am calling my bank to cancel my order and I will never order from these people again.

Date of experience: May 9, 2022
West Virginia
1 review
4 helpful votes
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I ordered bulbs, they shipped late and arrived in old, soft, rotten shape. No response to phone calls, emails, FB or tickets posted. Worst company ever. No store front, works out of tiny house in PA. Don't waste your money.

Date of experience: September 17, 2019
Ohio
1 review
2 helpful votes
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This company can't keep up with demand. Customer service is horrible. I ordered seeds over a month ago. 2 days after ordering, I received tracking info. 20 days later, the company still hasn't pulled my order. They don't respond to emails. After many attempts they answered the phone and said they were very busy because they were receiving 2000 ordered a day, but promised to send my seeds"next week"... yet didn't even ask for my order number. I guess that's their standard response. That was two weeks ago and I still don't have my seeds, nor has there been any movement on my shipment. The seeds could have already germinated by now if they would have shipped them. I will never buy from them again since they don't know the meaning of customer satisfaction. If they can't fulfill orders in a timely manner, they shouldn't accept the orders, or at least have the decency to tell people to expect their shipment in about 2-3 months. Well, I'm hoping I have my order by then, but I'm not holding me breath. There are many seeds companies online, pick another one.

Date of experience: June 27, 2021
California
1 review
1 helpful vote
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Earlier this year I bought some Speckled Cranberry pole beans from you. Not a single one sprouted, whether in-ground or on my heated seed sprouting setup. I am a very successful gardener for many years. I believe that somehow your seeds were irradiated during shipment and were killed.

I have not had time until recently to inform you of this unfortunate situation. Hopefully you can make it right. I'd love to grow speckled cranberry next year but you may want to check your seed stock. Thanks in advance.

Date of experience: September 15, 2019
Ohio
1 review
0 helpful votes
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Great seeds!
August 1, 2019

These are top quality seeds! I ordered a pack of pumpkin seeds. I soaked in water for about two hours and put them directly into the soil. Every single seed germinated and I have healthy pumpkin vines growing really well. Looking forward to trying some more seeds! Thank you!

Date of experience: August 1, 2019
Washington
1 review
2 helpful votes
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No product available; nonresponsive
August 1, 2019

No updates provided. Did not respond to emails. Second call answered; answered very unprofessionally. Stated product out of stock nothing available until next spring; asked for full refund asked to to confirm follow up email; no reply. Called credit card company to reverse charges

Date of experience: August 1, 2019
Massachusetts
2 reviews
1 helpful vote
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A Lot of Trouble
August 5, 2019

It took many requests on their website and eventually calls to reach someone. I had a question about the best shipping address to use, finally spoke with someone who didn't do what we'd agreed upon-to hold off on shipping the order for a couple of days. I did get it and it's planted, so we'll see what happens in the spring. I was also supposed to get a first time customer discount, and didn't.

Date of experience: August 5, 2019
Alaska
1 review
4 helpful votes
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I ordered 70 fall planting bulbs and received the first week of December and as I live in Alaska will not be able to plant until late May or June. I called and called and finally talked to a man who said there is nothing he can do about it, not his problem. I asked for a refund and to send them back he said no not his problem. Poor customer service, don't order from them.

Date of experience: January 13, 2020
California
1 review
4 helpful votes
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Poor customer service
August 5, 2019

I ordered 3 bulbs from this vendor and haven't received the package nor any shipping information and it has been a few weeks now. It is impossible to talk to anyone about the status of this order or to cancel it for a refund. I've tried many emails and phone calls. Please help!

Date of experience: August 5, 2019

Overview

Caribbeangardenseed has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Caribbeangardenseed most frequently mention customer service, tracking number and credit card. Caribbeangardenseed ranks 9th among Plants sites.

service
23
value
20
shipping
22
returns
15
quality
17