I ordered over $70 worth of seeds and bulbs in early June. (CGS9061) After repeated follow up emails on their website and phone messages, I received a USPS PreShipment tracking #. However this was misleading and there has been no status update for the past 7 days.
Looks like this is either a scam business or a very poorly managed business. Should have suspected as the website does not provide any physical address or business location. Will initiate with my CC company to get a refund.
Update: since the earlier post, have received most of my order yesterday via USPS. Looks like they took over a week after shipping label notification, to ship it out, or probably USPS delayed pickup.
Few bulbs not included have been noted as not available currently and to be shipped out by Fall 2020.
Packing and Quality of received seeds and bulbs look good. Will update after a few weeks on the success rate. The single lavender plant was packed safely and received in good condition.
Overall, satisfied with service but wish their communications would be better and accurate. Updated ratings to 4 star.
Order not received. Yet I paid extra to get them sooner.
Not happy with this company.
I have inquired about this and have yet to hear back.
I am beginning to wonder if they are a legitimate business.
My lilies are growing. 3 of them are about 6 inches tall. One of them is a nub. It just doesn't want to grow. I've tried protecting it, thinking something was munching it. But it just won't grow.
Extremely poor quality. I am an experienced gardener, I followed the instructions as per the package planting instructions. None of the seeds came out. A total waste of money.
It smells very bad and once soaking it, it only expands a little bit. Other sea moss I have gotten smells like fresh sea and expands much more than this does. Very disappointed.
I paid $92 for garden seed from this site. The shipping label was created and then nothing. There was no shipment. They did not return my phone calls. They did not answer my messages. Nothing.
Thought I was getting onion plants and received onion sets. The onion sets were growing so that is a plus but I would much rather have received first year onion plants like I thought I was getting.
I bout 4 shi$#*!o plants from here and they are thriving and getting bigger with fruits every day. They are flowering. I can't wait for the peppers to come in.
Found it. Ordered them. They came. What more can I say? The site work just the way it was supposed to I'm happy with the company and the garbanzo beans that I ordered.
They will take your money and tell you they're shipping soon, but they will never ship. Or respond to emails. DO NOT ORDER FROM THEM
Prompt service I will probably order from this company again. Why in the world do you want so much written makes me not want to respond at all
All the seeds grew, delivered fast!
No issues, packaged well, harvesting plants already!
Website is great, variety of seeds, trying some others.
Pepper plant arrived in the mail. Despite my amateurish gardening skills, it has proven hardy and has survived. I highly recommend.
Out of 3 plants only one started to grow. Two others did not survive transportation probably. But that one looks good.
My seeds came nicely packaged and I was able to plant right away. Seeds are now sprouting! Thank you..
No instruction when to plant it ( bulbs were sprouted). One package had bulbs wet / partially affected by rot.
I ordered 4 live hollyhock roots. I was expecting freshly cut stock and roots that were alive and ready to plant. What I received were 2 pkgs of old, dead roots, in pkgs you find in bigbox stores, clearly marked from another garden center, with a Carribeangardenseeds sticker places over the $3 printed price (I paid $9.99 for each 2 stem pkg)
The plants were so old, the small amount of stem disintegrated when I took them out of the pkg. And I was left with a bunch of loose dead roots. The soil was so old it had turned to powdered dust except for the pieces of perlite.
I emailed the seller immediately asking for a refund. That was a week ago and they have not replied. As I stated in my email to them, I was willing to give them the benefit of the doubt and assume they did not intentionally send me old dead plants. However, their lack of response indicates it was intentional.
I went to their website but was unable to find a phone number or leave a review via their website. (I received this request for a review from sitejabber.com)
I did a google search and found other customers who have had the same bad experience as I have. Terrible customer service. I would caution any shopper not to buy from this seller.
Plant arrived quickly and in surprisingly good shape. Good instructions inside on how to transition from darkness to sunlight. I will order again.
Great peppers strong plats arrived in good shape have produced many peppers for my hot sauce. Bought two more plants can't wait for them to arrive.
I ordered some ube from this site and the item has not been delivered nor has a tracking number been provided. Where is my order?
Overview
Caribbeangardenseed has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Caribbeangardenseed most frequently mention customer service, tracking number and credit card. Caribbeangardenseed ranks 9th among Plants sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members