Order placing is very simple and painless. For the next 10 days absolute silence from the company. Then after repeated emails asking for the status of the order, they gave a USPS tracking number. It is almost a week since I was given the tracking number. The item was yet to be given to the USPS. Pathetic excuse of a company to exist.
I placed an order several bulbs would not ship immediately they never let me know
They took my payment, when i inquired they let me know it would ship next season
I replied that i did not want to wait and wanted a refund no response 3 weeks and counting
I ordered 3 live Aji Amarillo pepper plants 3 weeks ago, and I never received my order. I've emailed them 4 times, and they never responded to any of my emails. They have no phone number listed on their website to call. Now I'm dying on hold with my credit card company to try and get my money back. What a crappy company!
They had the flower seeds I was looking for. I look forward to planting the seeds and watching them grow. I will definitely come to them again the next time there are seeds of plants I am looking for.
I ordered these plants over 2 weeks ago and have not recieved the plants or a tracking number. I called the number provided but it sent me to a message machine. I have not recieved a call back. They took my money though, I will be disputing this purchase if I dont recieve some form of communication from this supposed company.
I was very pleased by the fast shipping and condition of plants upon arrival. The plants arrived in good condition, and were packed with care (plants carefully wrapped with rootball intact and secured with tape to the box to avoid movement. Great job Caribbean Garden Seed!
I ve ordered stuff from them. They said u will have in 2 business days i still ve not recieved nothing n this was from july 7 2030 n u cannot get a hold of no one bc no answer n they using the covid 19 bulk$#*!
I purchased aji amarillo seed and I follow the instruction but I never get a plant. I think the seeds were old or no good at all. I call and email to be replace them but no reply. I never will buy any seed from this company.
I ordered 4 oz of soybean seeds. Received less than 1/2 oz. Sent email message but no response. No phone number listed. Avoid this seller!
DO NOT ORDER from this company. I ordered a packet of seeds to test out the company and boy am I glad I didn't order everything I planned to. I ordered the very first of June, Like the 2nd or the 4th. After emailing a few times asking when I could expect my order to process and ship I finally got an email saying it shipped a whole month later (website says nothing of delayed order processing). I received a tracking number but USPS has no record of it. After my "new" delivery date passes I recieve emails every day or so saying delivery date has updated showing another day or two to expect delivery. If you track it through Caribbean garden seeds email it says USPS waiting to receive the package.
It supposedly shipped out first week of July 2022 and here we are at August 14,2022 more than a month later and USPS still has not received the package.
Don't even bother emailing them, calling them or trying to contact them in anyway. You will never get them to answer the phone. In the multiple emails I have sent I got one actual reply asking my order number. Obviously this was an attempt to just push me off a few more days. Mostly you will just receive an automatic email the same automatic email that is sent to you every other day containing a fake tracking number and a fake new updated delivery date.
Any good reviews or even just not negative reviews of people claiming to atleast recieved they're orders from this company are affiliated with Caribbean garden seeds. My situation is not the only one. Multiple
People are having the same issues. You've been warned BUYER BEWARE!
I had ordered elephant yam and paid for priority shipping ($18.91 full price), what I got was a rotten piece. Seller does not even reply when you write back. Total waste of money!
Two weeks later and item has not shipped, with no communication other than the first confirmation email. I even emailed last week before leaving this review. Will open dispute with credit card.
Item arrived, securely packed. Shipping took a little longer than I had hoped. Planted right away and, so far so good. Seems to be thriving. Thank you!
The shipping was high, it jumped from $3 for 1 item up to 10 just because I added 2 seed packs that didn't weigh anything! These Co's. Make money on us in the shipping for sure.
On April 10 I ordered Japanese Sweet Potato Slips. A month later I got an email hoping i enjoyed my order and would I like to reorder even though I hadn't received my order. I e-mailed the company 5 times asking where my order was and NEVER received a response. I started a PayPal inquiry and they contacted the company and never heard back. On June 1 I upgraded my PayPay concern. On June 13 th I heard that the order was unit's way. I wrote to cancel the order since I had already ordered elsewhere. The order arrived on June 17th even though I wanted to cancel. I'm going to see if I can still get a refund but I am not hopeful. Over 2 months to receive an order that I could never verify.
They advertise fast shipping on the website. I ordered fresh items and was charged $7.80 for shipping which took a month to arrive and it was spoiled.
Finally, I can make a proper sofrito with peppers I'm growing from the wonderful aji dulce plants & culantro seeds I received from caribbean Gardenseed. My plants are setting fruit now & I cant wait. I highly recommend!
I was excited that your facility had the hard to find plants that I have been searching for. Local nurseries don't carry them. Thank you so much for your careful packaging and expidited shipping.
Overview
Caribbeangardenseed has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Caribbeangardenseed most frequently mention customer service, tracking number and credit card. Caribbeangardenseed ranks 9th among Plants sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members