Care.comReviews 12,031

I first signed up and was extremely excited about the opportunities. I made a detailed profile, and paid the money to upgrade to "premium", which basically seemed necessary in order to land jobs. For a month afterwards, I applied to dozens of jobs and didn't get a single response even though I had high reviews and background checks and references. It seemed like nobody even got my messages. Wasn't worth it at all, and I got more jobs for pet-care on my neighborhood website. Don't pay for it

Few month ago I got a message from someone called Stephen( from California)! This is the person who send fake checks for your service. He talks about an apartment he will move and he will pay in advance for your cleaning service. He also says that a landlord will pay you. I see another post asking for a housekeeper, paying $300 for a cleaning, under name Mark P. From Los Angeles, California, today 04/21/17. Be careful! He wanted to deposit those checks in your account and send cash to him or his landlord!
Thief people!

I've been a professional Nanny for six and a half years. I started on Care for my first Nanny position. It always had draw backs. Lots of people applying for the same jobs, Families being spammed with applications that didn't qualify to their needs. Sammers calling/messaging me.

But NOW: I have to go one by one through jobs I'm not available for or interested in. What a joke! Care has put in a "flat rate" option for date nights, that allows Families to pay less than minimum wage (illegal). And you want payment from me so Families can see my message? I'm done, you've lost a quality caregiver!

A few years ago I stumbled across care.com come. I signed up and started looking for jobs. No charges were involved. I found a really good job so I havent been on it for a few years so now im looking for a part time job to help with finances and I go to log on and I am locked out so I try to create a new account and I am still locked out. I sent an email to ask why and they told me that my back ground came back and so im permanently blocked that I have to contact sterling company that does the third party back ground check. I called sterling and after about 30 minutes of triing to talk to people who dont speak english they didnt have any record of doing a back ground check. I ask them to send a email to care, com stating that but they said they could not because there is nothing to send. So I then replied back to care.com that I called sterling and there was never a background done on me and that they had trouble pulling up my name because it was so common that they had to get all my personal information to verify and still nothing showed up. Care, com was rude and unresponsive to my concerns so I started reading about the background policy. Its turns out that they do not verify anyback ground checks. In my case there is no record of my background check and if they did one who was it really that is suppose to be me. They dont quarantee that the information that you are recieving when hiring someone is even correct and the also share all you personal information with third parties.It states all this in their policies. Its a very fake and unsafe company and Im glad now I know so they can keep me blocked.!

I'm a fulltime nanny and have exclusively used care.com to secure positions for the past 5 years. In the beginning it was relatively simple to filter through families, apply and recieve responses. Fast forward a few years later and responses become more scarce; maybe 10 replies for every 100 applications submitted. It become apparent that posters had to pay to reply to caregivers and if you attempted to give any personal information, like a phone #, it would be blocked. Still, the site was usable and positions could be obtained after a few months.
Now the final straw has come and they've implimented a "credit" system for caregivers, attempting to make us pay for each application and only showing one family at a time. Common sense would dictate that people who are in search of income are not able to pay just to apply, with absolutely no guarantee of even a message back. Due to this asinine change myself and fellow experienced caregivers will be boycotting Care completely and taking our services elsewhere. I sincerely hope that the company returns to its older format and stops these ridiculous tactics to drain every penny from its community.

Our boys loved Mandy Bennett, she was very indeed and punctual. She brought play dough, and sticker, and little. Kitten dishes for them. She played with then with there toys and played make believe role play, crafts, coloring, and even was teaching. Them Spanish. She told them about horses and those type of things us city dwellers don't know about, only. A county lady would. Know about, the boys loved it. And learned sounds of different. Farm animals.our situation changed and a family member wanted the position... Dr Mendel

This site was good I have been a pet sitter there and had a few clients but now they are ripping off sitters too? If one is looking for ajob why charged for their application that doesn t make sense... I have read a few websites and noticed that people looking to hire a sitter got loads of applications making them difficult to decide... ok thats understandable but instead of charging sitters for credits why dont just limit applications per household to at least 10. Im not recommending anyone to this site neither a job seeker nor service seeker... Look elsewere you can check www.rover.com if you are in need of pet care at least.

I decided to pay for 12 points to apply for a couple of jobs. The first one I tried to apply for said it was closed to applicants as 5 people had already applied and my thumbnail was not listed as one of them but I GOT DEDUCTED THE POINTS. Then applied to another job and that seemed ok but today (a day later) it says that person is no longer a member, but job was just posted two days ago... I have contacted care.com about this and they just sent me a reply saying so sad too bad you didn't get the job. Really? I am now trying for a refund as my credit card company requested I do this as a first step.

I would give less than one star if I could. This website is a total scam - I cancelled on the website but they said they had no record of it and continued to charge me $50 a month! They don't send you an invoice or notice of the charges they are automatically taking out of your bank account. They refuse to refund you. Most of the profiles on the site are fake so it is a total waste of time - I only ever heard back from 5% of my emails and they were no longer looking for a job. DO NOT WASTE YOUR TIME with this site.

The people on the site suck! One lady I hired quit after one day. The other one lied to me about how much she charged then had me pay her $1,200 for not even a full week. Charged me $20 because we made a stop at target on the way home. Made me pay her lunch, and refused to cook or clean even when I told her I needed house help and she assured she would help with laundry etc. Then she told me I should spank my kid and lock them in their rooms and spank them. She told me my 3 year old was a monster and I would never be able to parent her. Uggg... so done

In an 18 month period I have cancelled twice given confirmation my account was cancelled. The amount was being pulled off a company credit card and only when the card expired was unable to finally stop having the monthly bill pulled. I tried consistently spoke to reps they would assure me it was cancelled the next month another payment pulled. They are yet to oblige my request with a refund only to provide free new services. From reading reviews similar I'm seeing a class action lawsuit in their near future.