Overview
Care.com has a rating of 3.3 stars from 12,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Care.com most frequently mention background checks, good experience and promo code. Care.com ranks 1st among Caregiving sites.
Too premature to ask. We will see what happens. Ask again in 30 days.
Don't like having to pay in order to message back and forth with applicants.
The payment page keeps not working on my desktop. The mobile site is clunky.
Can't navigate without paying. So I don't know if I even like Care.com yet
Hi Jodi, We are a paid subscription service and not a free service. I'm sorry if you thought otherwise and therefore felt mislead. That was never our intention. Many sites like ours charge a fee in order to be able to offer you the features our site offers. Otherwise we'd just be like any other free classified site with very little to offer.
The services has hidden fees. I though that the background checks were already included.
We appreciate your review. We'll be sure to share your feedback with our management team.
I am already locked out as I try to reset my password. First use.
I reached out to this member and did not receive a response. Please visit our Help Center link at https://help.care.com/ for additional help.
Difficult to sort through and use. Paid for membership and so far not impressed
Hi Ruth, I'm so sorry to hear that you didn't have a positive experience with the site. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-007612 when you message.
I have not had enough time or experience with care.com to have an opinion
Thank you for your review and membership.
I paid for the subscription just to get nothing. Not even for a day.
Hi Christy, I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Include Reference Number REV-018969 when you message.
I like the photos and profiles that help make choosing the right person easier.
Hi Denise!
Thank you for your feedback and great review!
Tried to sign up... received error message. Tried multiple times without success. Very frustrating.
I have reached out to the reviewer and didn't receive a response. Please visit our Help Center link at https://help.care.com/ for additional help.
I have not found a way to talk to someone on phone about issues
I'm so sorry to hear you have been having trouble reaching someone to assist you. Please reach out to us through our Contact us link at help.care.com or through Facebook messenger and we'd be happy to assist. Please include Reference Number REV-007207 in your response.
I've tried to post a job a few times now and it won't work
This website is the most atrocious thing on the internet. 0/10. Just delete it.
Hi Erica!
Thank you for your feedback! I'm sorry to hear you are having difficulty. Please let me know if you are needing assistance navigation our site. I would be happy to assist you!
Id like to be able to unsubscribe from the extras before i submit payments
Hello Kiddie, We appreciate your review. We'll be sure to share your feedback with our management team.
Should have an option to filter out those who are open to booking now
Hi Juanita, Thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-013915 when you message.
Easy to navigate. Helpful tools to identify a person who might fit your need.
Awesome! Thank you for your feedback!
Good so far, I won't really know until after I have used the service.
Thank you for your review at this time. We appreciate all feedback! If any issues pop up, we'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-010037 when you message. There are also a ton of great and helpful articles that you can find in our help center https://help.care.com/.
Had to re enter information multiple times to move forward. Site not mobile friendly.
Hello Shayna, I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Include Reference Number REV-009034 when you message.
Easy so far but I'd like to have more characters to describe my jobs.
- Visit Website
- Austin, TX
- Edit business info
Business History
2007: Launched the Care.com platform with child care, senior care, housekeeping, and pet care services.
2010: Launched enterprise arm to help employers support their teams with family care benefits.
2012: Expanded internationally into Canada, Belgium, and Finland through the acquisition of Betruet.de. Expanded into household payroll and tax matters through the acquisition of Breedlove & Associates, now known as Care.com HomePay.
2014: Filed for IPO and was listed in the New York Stock Exchange under the ticker symbol CRCM.
2016: Expanded into Australia, New Zealand, Ireland, Spain, and Norway.
2020: Care.com was acquired by IAC. Care.com acquired LifeCare.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I have reached out to the reviewer and didn't receive a response. Please visit our Help Center link at https://help.care.com/ for additional help.