Cardstore

Terrible customer service. Too bad, as product is good. I've ordered from them 3 - 4 times. First time (year ago) was good. Second time they send wrong size envelopes for cards. I emailed inquiry and got back boilerplate computerized response that they would respond in 1 business day. They never did, I had to call. At least problem resolved. This year I ordered holiday card - just a proof on 11/22. When no card received by 12/2 I emailed. Again, standard response that they would get back to me. Still no info by 12/6. I called three times today and got 3 different excuses/stories, with no promised shipment date. I give up and won't deal with them again.

I've been a loyal cardstore.com customer for a few years now. I don't know what happened recently. I ordered Holiday Cards on 12/24, hoping that the cards would be sent by New Year's Day. I assumed the cards were sent until family asked me why I did not send any cards this year. Anyway, I've called twice and email twice. I have not received a response from cardstore.com. However, the purchase amount was charged to my credit card immediately. I am going to the BBB next!

I ordered my photo cards on Cyber Monday and already received them today (Thursday). For the price, I think the cards are a great deal. I paid a very inexpensive amount for cardstock. I had also made two other cards, one on Shutterfly and one on TinyPrints. By buying on cardstore.com, I saved $50 by not ordering on Shutterfly and $120 by not using TinyPrints. Is the quality as good? Probably not. But for what I paid, I'm very happy. If you are on a budget, go for this place. Well worthwhile and I will buy from them again.

Something has happened to Cardstore.com... they have gone from excellent to horrible. Cannot get any info from Customer service about my order. Cards were to arrive 3 days ago--and no one can give me a tracking number or info. They simply say they will check--and never responded back. I have called 6 different times and emailed 3 times--to no avail. I will cancel this order because now they will arrive tooooooo late to mail for X-mas.

Despite the other reviews, I have NEVER had a problem with this site. I ordered two cards on 1/20 and received them only three business days later on 1/24, even with standard shipping. The card quality was great and my order was correct.

I have ordered several times before from this website and have yet to have a problem with them. Shipping generally takes 3 or 4 business days, in my experience. I usually have the cards shipped to my own address, but I did once have the cards shipped for me, and both cards made it to their destination on time. Also, the printing quality of the cards was great.

Everyone seems to be saying that something's happened to Cardstore.com, but I have yet to experience this.

I have sent cards from CARDSTORE before and was okay with them, however something must have changed. I ordered my Christmas cards and had half of them sent directly to the recipient (which didn't arrive by the date I requested), and the other half were sent directly to me. NONE of the cards were cut straight - they look like a child cut them out - they were no where near rectangle. So, I sent CARDSTORE an email about it and they said they'd reprint them at no charge - which they did. I just got that order today and it is WORSE than the original order! If you fold the card in half, the back 1/2 is a lot smaller than the front half and the card looks terrible. I could've printed them on my inkjet a lot better than this. I will NEVER EVER EVER use them again - even if the cards are free!

I used to order my cards from this site and used to have a great experience. I don't know if they sold their company or what but they are AWFUL now. I called in because an hour after I placed my order (literally) the site had a huge sale. The foreign rep who answered the phone, yolanda, was so rude I was horrified. She mocked me and repeated what I was saying back in a slow motion voice. I told her to go ahead and cancel my order that I would never shop here again. Her answer was "too bad". She said she canceled and ibwould get email notification. Never came. Wen I called back Jose said there was no cancellation because they are "not allowed" to cancel an order. He promised he would have a manager call me after I held for one for quite a while. Of course, that never happened. I have sent so many people here and will never do so again. I guess they assume because they are cheap that they can treat people like animals. Hope they don't last too long.

I ordered for the first time because the price was SOOO cheap. I had the cards shipped directly to ME (instead of mailed out for free) because I wanted to see them in person. They are, without a doubt, the nicest cards I've ever ordered, AND the cheapest. They are printed on nice cardstock. Envelopes were printed with my return address, for free. My only complaint is that it took almost 2 weeks for them to arrive. Probably because they were swamped with orders due to their low pricing and deals. Luckily, I ordered very early in Dec., so they will make it to my friends and family well before Christmas. Very happy!

It is December 23rd and I ordered my cards on December 1st. NONE of them shipped (I sent to 20 different addresses) and they lost 9 of my contacts. Customer service was rude and never gave me a timeline on when they might rectify the situation. I was told my cards were "lost by the USPS" (at 20 different addresses?) and then they said they were "lost in cyberspace". Not happy. They charged me immediately, emailed that they had been sent, and now nothing. Never again.