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Card Cookie

How would you rate Card Cookie?
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California
1 review
0 helpful votes
Follow Spencer R.
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My Business couldn't survive without Card Cookie. I can't believe the discounts they provide - nobody else in the industry even comes close!

Date of experience: February 25, 2022
North Carolina
1 review
0 helpful votes
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I'm using from past 2 years. This is best gift card website among all. Customer service is awesome quick and prompt response.

Date of experience: July 1, 2021
Texas
1 review
0 helpful votes
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Great support
February 12, 2021

I always purchase from this site if I can. Support was fast and got cards in a timely manner. Definitely recommend.

Date of experience: February 11, 2021
Massachusetts
1 review
0 helpful votes
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Good Company
August 16, 2021

Very Responsive and helpful. I had no issues using the gift cards. I will definitely buy from this site again

Date of experience: August 15, 2021
California
1 review
0 helpful votes
Follow R C.
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Products delivered quickly and if the card has an issue customer service is quick to respond and make it right..

Date of experience: April 16, 2021
California
1 review
0 helpful votes
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Sometimes the site runs on the slow side, but when I have a problem service has been excellent in helping and solving the issue. Would recommend

Date of experience: August 10, 2020
Michigan
1 review
0 helpful votes
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Whenever I need to shop something, this is my first visit for finding a great deal! Great communication with support team when there is an issue.

Date of experience: August 6, 2021
California
1 review
1 helpful vote
Follow Stuart A.
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Tom in customer support provided fast, friendly, support and resolved my issue. What a great company!

Date of experience: March 28, 2021
Illinois
1 review
0 helpful votes
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I have used them many times and always on top of things. Will continue to patronize them. Cardcookie

Date of experience: March 23, 2021
Florida
1 review
0 helpful votes
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Excellent pricing and customer service.
Highly recommended! Love buying Starbucks cards from them. Use them all the time, as well as a good gift idea

Date of experience: June 17, 2020
Texas
1 review
5 helpful votes
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OMG what a hassle. & seriously stay away from this nonsense. This is a scam. Complete & Utter Nonsense.

Following is what happened:
Wanted to send a Giftcard tosister.
Went and paid. Got a nonsensical email, I mean NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE

Sent a link to me under the false pretense that they need to verify more and to follow the link. The link says to enter codes... Talked to my bank, told them that they were asking for codes, Bank asked me "what codes". Then exchanged emails with someone by the name Sarah (Somone pretending to be Sarah) OMG this is like Total ConGame

This is a ConGame Please don't use this. I didn't realize most of the positive reviews were either implanted.or purchased
Bogus Bogus Bogus.

Date of experience: August 18, 2019
North Carolina
1 review
0 helpful votes
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Great site
December 22, 2020

Great site! Gift cards work as described! Any issues have been resolved super fast! Great customer support!

Date of experience: December 21, 2020
Florida
2 reviews
1 helpful vote
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Super service
February 13, 2020

Always great doing business with you. Best prices around and always amazingly fast delivery. Thanks again team!

Date of experience: February 13, 2020
Florida
1 review
0 helpful votes
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Best in the business
November 10, 2020

I've used Raise, Cardpool, etc. CardCookie has the best prices. Getting set up is not as complicated as some say.

Date of experience: November 10, 2020
New Jersey
1 review
0 helpful votes
Follow Jerry H.
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Purchased quite a lot gift cards from Cardcookie. It refunded or replaced all the bad cards I ordered. Very satisfied.

Date of experience: March 16, 2021
Indiana
1 review
0 helpful votes
Follow Yifan Y.
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They provide good and quick support for my problems. I appreciate it very much. I think I will continue to buy their cards.

Date of experience: April 28, 2022
Florida
1 review
1 helpful vote
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They start selling empty gcards. And giving hard time issuing refund. Its not the safest place for gcards.

Date of experience: March 17, 2021
Arizona
1 review
2 helpful votes
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A warning about privacy...
August 20, 2022

I received the following email after I placed my order:

"we couldn't verify some of your payment information, we need to verify your identity before sending you the gift cards"

Be aware: they will likely require you to submit to identity verification including sending your selfie with photo ID which is facilitated by a company called Stripe.

I read Stripe's privacy policy and they share with CardCookie the personal data you submit and retain it on Stripe's servers for up to 3 years. Photos are saved for 1 year. Personal details including DOB and SSN are saved for 3 years. Stripe by default also uses your biometric data as part of building and training their software.

And I honestly have no idea how long CardCookie retains your info for. They don't have an address or phone number so it could very well be forever.

Additionally, your only payment option is to submit your credit card info to them directly. They do not accept Paypal or Google Pay to mask your credit card details from them.

I felt this was too privacy invasive just to save a few dollars and cancelled my order, which, to CardCookie's credit they did so promptly.

Submitting what this unknown faceless company requests of you including photo ID, a current selfie, DOB/SSN info, etc is an incredible security and privacy risk. Especially in an industry that is so often involved with fraud.

I'm sorry but it just wasn't worth it to me putting myself at risk for identity theft for years to save a couple bucks.

Date of experience: August 20, 2022
Illinois
1 review
0 helpful votes
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Good discounts and great service. I have never had any unresolved issues. I have been buying from them for several years now.

Date of experience: February 8, 2022
Pennsylvania
1 review
0 helpful votes
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They're real
May 26, 2022

They did require ID verification from me, but that went smoothly and the next day my cards were sent. And they worked.

Date of experience: May 26, 2022

Overview

Card Cookie has a rating of 3.9 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Card Cookie most frequently mention gift cards, customer service and best discounts. Card Cookie ranks 6th among Gift Cards sites.

service
106
value
103
shipping
78
returns
74
quality
97
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