I already fully verified my credit card info, including PIN, and also my phone number. What more do you need to verify for a simple gift card purchase with a puny <$10 discount? 2 days after my purchase with full verification of my credit card, home address and phone number, I get an email asking me to upload my ID!
I tried taking pics of my ID on multiple devices, and it keeps complaining that the document is blurry, etc. even though the document is crystal clear! Also, this whole process is too intrusive and ridiculous for a simple gift purchase using a valid, easily verifiable credit card!
I refuse to share my ID documents, and personally identifiable information, etc. over the internet, to be stored forever and abused by random websites, all for a simple gift card purchase! And that too 2 days after verifying my phone, my credit card number, etc.!
You should have been upfront about all these ridiculous and useless hoops you are trying to make me jump through! For a simple gift card purchase! What a waste of time and energy! And that too 2 days after my purchase! You either don't want to do business or you are running some fraud scheme to steal people's hard earned money, and their identities!
Just refund the money to my credit card ASAP! If I don't see my money refunded back on my credit card within 1 business day, I will file a claim with my credit card company.
Probably the best gift card company out there. Fast to respond and excellent value - Tom and the team are great to work with! Have been using card cookie for 2+ years and will continue.
Their delivery of gift cards are always fast and accurate and their service is always on point. I haven't had any problems with them and will be using them for a very long time!
Great service from Tom at the CardCookie team! When we had one of several cards with a zero balance, he immediately corrected the problem. Great service and trust!
I have bought a lot of Gift Cards from Card cookie
Pros
Great discount
Cards do have the said balance most of the times
Cons
Very slow and unresponsive
Takes for ever to validate and doesnot deliver gift card even for days
Customer care is not responsive and doesnot have solutions.
Blocks accounts without a reason
I received a Target gift card that was not loading up on my app. I emailed Card Cookie and Tom resolved the issued. I love card cookie always saving me money.
I had a problem with one of the cards that I purchased. I contacted support and was given another card to replace the card that was not working. The response was very prompt.
In the past, the gift cards would come within a few minutes, but now it takes sometimes overnight/half a day. Not sure why it takes long now to get the gift cards
On the rare occasion that a card does not work, they quickly resolve the problem with a replacement card.
I have always been given the best deal that they could give at the time for my cards. When I receive one that wasn't working the response was immediate.
I was very worried the gift cards will not work but it turned out to be working fine and I saved almost 60 usd on this. Thanks for your help!
They're so quick to help you with any inconvenience! Tom was so helpful. I recommend buying gift cards from this site!
Been using card cookies for quite sometime. Great discounts on gift cards. Great and prompt customer support when needed.
Cheers!
You can make numerous transactions with no problem, then suddenly they'll block your card, even though there's never been an issue to be a reason to block you out.
They apparently don't want long time, repeat customers, but rely on only new buyers.
If that's what they want, then so be it. Same typical issue with all these businesses like this. No communication. They cancel without communicating why or what the problem is so it can be resolved. Assuming there even is one in the first place. Or their websites are glitchy garbage. I can point out a recurring theme with all of them & it's you getting charged on one screen, before the purchase is approved on their site. Often sticking you with the charge at your bank or card for sometimes 5-12 days, for it to fall off.
You ought've decided if you will sell the card, before the person is charged & if their payment goes through, then it should not be canceled immediately at this point when they'ved paid. VERY, VERY DISAPPOINTING. I was actually interested in increasing my purchases, BEFORE they suddenly decided to give me crap checking out "OUT OF THE BLUE!"
I love Card Cookie! Have used them for a long time! Always quick to respond! Great deals! I've saved lots of money by using Card Cookie!
Card I bought didn't work. Emailed on a saturday afternoon and they responded in literally 4 minutes with a new card that did. Great company.
Cardcookie phone contact number for Amer Exprss charges is for an attorney. Will, no doubt, take me a while for Amer Express to resolve. You be the judge, as for me, THIS IS A FRAUDULAENT COMPANY and I would advise everyone to stay clear!
The verification process is ridiculous and seems fishy. I went through the steps and then they told me it didnt go through and they canceled my order.
They are very quick with responding to emails and any issues. I've been using this service for almost a year now and I buy from them all the time.
Can buy many different discount cards from Cookie for firms or any other occasion. Fast delivery and service was good, clear any issues.
Answer: OMG what a hassle. & seriously stay away from this nonsense. This is a scam. Complete & Utter Nonsense. Following is what happened: Wanted to send a Giftcard tosister. Went and paid. Got a nonsensical email, I mean NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE NONSENSE Sent a link to me under the false pretense that they need to verify more and to follow the link. The link says to enter codes... Talked to my bank, told them that they were asking for codes, Bank asked me "what codes". Then exchanged emails with someone by the name Sarah (Somone pretending to be Sarah) OMG this is like Total ConGame This is a ConGame Please don't use this. I didn't realize most of the positive reviews were either implanted.or purchased Bogus Bogus Bogus.
Answer: Yes I can. Can you? What is stopping you - go ahead and build it.
Answer: It happened to me more than once with these guys. Ther quality control sometimes lacks. Well, this is the cost of doing business with them, about 50% of the time you actually get what they promise card-value-wise. Keep trying! It s like playing lottery - exciting!
Answer: Probably never, but it is a 50/50 chance, so keep on trying.
Answer: Send an eMail and they respond within minutes or at the start of the next business day.
Card Cookie has a rating of 3.9 stars from 241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Card Cookie most frequently mention gift cards, customer service and best discounts. Card Cookie ranks 6th among Gift Cards sites.