Bought a couple cards off of CardCash that later didn't work for one reason or another. They refunded my money without question.
Always getting the best prices, saving money in stores I already shop at. Will definitely keep coming back.
Card received had Zero balance. Not the first time! They seem to have a systemic problem with validating cards.
Card cash was quick to refund, but annoying. All previous transaction went smooth... that is the end of my review.
Disappointed in service. My money has been tied up for days because of a fraudulent card sold to me.
My card was declined for no good reason. I've used it subsequently w/o issue both online and in B&M establishments.
Have purchased four gift cards in last several months. With their discounted
Price they are worth the effort to purchase.
Have had a few instances whereby cards arrived with no balance. However, CardCash reps were quick to provide credit for purchases.
Specifically went to Ruby Tuesday because I had gift card. Did not work and get embarrassing :(. ...
They answered all my questions right away and made the process so easy that I felt comfortable using them
Fast service! Love it! Had no trouble using the website and was able to buy gift cards which I haven't seen elsewhere. Thank you!
I was kinda skeptical but site proved to be reliable. Will return for future purchases! Very Satisfied!
Very first purchase of 1 card, account flagged for fraud. Inquired about situation, no response from the site/customer service.
Ordered gift cards from 3 stores. Printed them out the next day. Very easy! Would definitely use this site again.
Quick and great deal on my Burger King Gift card purchase. I will shop again. Fast e-mail delivery...
Awesome. I will look for gift cards before making a purchase now! I've been telling all my friends to check out your site!
Very satisfied. These gift cards for regal entertainment make going to a movie almost affordable again.
They're responsible for their business. I have never had a problem with them. Trusted company. Thanks
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash has a rating of 2.7 stars from 2,646 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 4th among Gift Cards sites.
I'm sorry about your experience! Please email sitejabber@cardcash.com so we can resolve this immediately.