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CarCover Reviews Summary
The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Did not use cover yet.
Easy and fast.
Smooth and easy, just the way I like it.
Fast and straight forward to process order.
Just wanted to write a nice review for car cover.com. Their customer service is excellent! I recently purchased a car cover for my 1988 Nissan 300zx. It came in a timely manner, however, the car cover came a little too big for my car. And it did not come with a cable lock that goes underneath the car carriage. I went on their website and spoke a their live chat person. (James) I let him know that my car cover did not come free with the lock and key. He immediately sent me one via priority mail. I thought I would have to wait about 2 weeks to get it since that's how long it took to get my car cover. (car cover came in timely manner as promised too) Well, to my surprise, I got the lock and key within 2 working days. Now that's what I call Customer Service! When I first got the car cover, it received it at night, so after I ate dinner, I went outside to put it on. I did not really noticed that the car cover was just too big. I noticed it was too big when I had the chance to look at it on my car in the day time. In any event, I sent car cover an email and included pictures of the car cover on my vehicle. They too agreed the car cover they sent me was too big. So they told me to just keep the old one and they will send me an entire new one that will fit better free of charge! Now that is really great customer service!
Thank you everyone at CarCover.com for your assistance. You have won a faithful customer.
Christopher.
Web site was good, if the cover is as your web site said I will be very happy?we will see,
Nice easy thank you
Great cover for anyone looking for something that is not too bulky or hard to wrap around the car. The material is not so thick meaning that it is very easy to maneuver it. It is possible to cover car without having to ask my son for any help. Very resistant material. Easy to store.
Very happy with everything. Thank you.
Super easy to order and use. Great product and service.
Fits perfectly
I am giving this as a gift.Have not yet tried to see how it fits.I will let you know later.
Service was good.
Perfect product for the use that I was looking to give it. My car is quite large and it wraps around it and covers it entirely. Prevents dust penetration onto the body and keeps moisture away. It adjusts nicely thanks to the elastics on the edge. Item arrived within a few days after the order was placed. Overall, great buying experience.
Just received my car cover today and it's on our suv already! The fit was spot on and was surprised to find for the front and rear, they have a strap installed besides the elastic to hold covers on during windy days! They also have grommet holes at center edges for bungee. Good quality and soft as not to scratch paint! Satisfied customer!
Great service
Very easy to find correct product. Great sale price! Free shipping! Paypal offered as a payment method! Awesome experience ordering. Fast delivery.
Excllent
Compared your site to others and found your site specific in car selection.and pricing better
If order come in a good Time i will tell all my members 395 in my club
The long island corvette owners association But the box was open and ripped not what i expect for the price i paid very unprofessional ---------------------
From the business
Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members