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The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
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It's a gift...
Very easy to review products and place order. Car cover arrived in a few days. Fits car perfectly and is very well made. Happy with my purchase and will recommend your website to my friends. Thank you!
I liked what I read about your sustainability efforts. Please keep up the good work and continue searching for the most sustainable means of producing your product and the most environmentally friendly materials and chemicals to put in your product. If you do that, you will keep me as a long term customer. Thanks again.
Great covers
Second time I have purchased, and this time the top of the line.
Ok so far
I am very happy with the service I received. The cover is a good fit for my vehicle. Looks very nice.
Can't wait for it to arrive
Good customer service on the "live chat". This is a Christmas gift and I wanted to make sure that the "Lifetime warranty" would still work since I'm giving it to my son-in-law.
Web Site worked very well, now to see the delivered quality of the products. Received the product, it was NOT up to my expectations. I have purchased and used car covers since age 21, I have been a car "nut" since my first car, I have worked in NASCAR, I have over 5 car magazines delivered to my home. I have a 1995 Mustang Cobra with a fitted car cover. I know what to expect in a car cover, and this car cover was NOT up to expectations. The shortfall is due to the fact that this was NOT a fitted car cover, designed and manufactured to FIT our 2016 Lincoln MKX; rather it was a universal car cover and was "baggy" all over. Finally, returning the car cover was a significant problem since it was required that I provide an international tracking number, that forced a cost that almost approached the cost of the car cover. In summary, WHAT AN EXPERIENCE!
The cover didnt come close to fitting and I bought their best one! When I showed them the 8 inch strip of car showing all the way around the bottom, they promised to replace it. Then after weeks of waiting I asked on the status and they decided not to replace it. Not even to notify me they werent going to replace it. Hell they didnt even offer a discount since it clearly didnt fit the car! This company sucks and so does their product! DONT BE FOOLED
Great
No response
It's a Christmas gift. Won't know if it's complete or liked until it is opened
Was very satisfied from beginning to end. And love the cover
All good. Great prices.
EASY TO USE, GREAT VALUE
Product and service were as good as advertised. Will recommend to friends.
NICE!
Easy to use, great product description. THANKS! The carcover is even nicer than I had hoped for. It was easy to install, and the price was great. Hard to beat. THANKS AGAIN.
Answer: We have been in business for a while now we are legit company we offer great service always making sure our customers are pleased
Answer: It is not a joke we cover the cost of the cover and we simply ask for the customer to cover the cost for shipping which is very fair for most people who have common sense and understanding
Answer: Roger D we ask that you stop with your comment as we will sue for misrepresenting a company please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We apologies for your experience we do charge a shipping fee and 95$ is only for our motorhome covers
Answer: Hello Carisa, Yes the cover comes with a buckle straps and has elastic bands front and back that hold the cover in place
Answer: Please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We are open 24/7 there is always an agent available if ever needed
Answer: Hello, That is not our price listed if you wish to see our website here is a link we offer free shipping to Canada and all of our covers come with a lifetime warranty. Here is the link carcover.com if you wish you can contact our toll free number we are open 24/7 toll free number 1800-916-6041. Our top of the line cover is currently on special for $139.99 Thank you Best regards
Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.
Helllo,
We will definitely replace the cover if it was defective free of charge please contact our toll free number 1800-916-6041 and we ill send out the replacement cover free of charge