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The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
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Such an awesome buying process, I placed an order with the Christmas sale, but later discovered I forgot to add the additional coupon code. I called the following business day and let them know about my mistake. The person on the phone refunded me the difference without hesitation and without me having to cancel my order and placing a new one, customer service is 100%!
Very smooth transaction. Would use them again. Thank you
Very good. Chat review on cover details and fit was very informative and quick. Order forwarding information was easily corrected and received.
I am glad I bought a car cover, just in time for winter. But the other day I had to take the battery out of my vehicle and had to take the front part of the car cover off to get to the battery and I found water under the cover on top of the hood of the vehicle.
Easy to order. Yet to use. Covering my newly painted car. Will see hiw it goes.
Didn't receive one. No way to track. Purchased 2 day shipping and was received on time.
Ordered and Received order quickly. It is a Christmas gift for my husband, so we haven't tried it out yet. Look forward to seeing it out of the box.
Arrived in 3 days and in great shape. Fits well and seems well made.
Order indoor car cover for my 2022 Corvette Z-51, however, it was not what I envisioned so I am in the process of returning it to CarCover
The entire process of ordering and delivery was great
I received several notices that my truck cover had been delivered but it did not arrive.
Shipment delayed due to cover being out of stock. Would've been nice to know the cause of the delay, but the cover was delivered within 3 days of shipping.
I paid an extra $55.00 for next business day delivery, it took 3 days for my order to arrive. I will never use this service again.
The cover arrived and was excellently packaged. Like the soft lining.
The car cover came within 48 hours of ordering. I have not gotten a chance to use it yet but cannot wait. It came with a lock to secure and tighten the cover down. It is heavy and comes with a storage bag.
Answer: We have been in business for a while now we are legit company we offer great service always making sure our customers are pleased
Answer: It is not a joke we cover the cost of the cover and we simply ask for the customer to cover the cost for shipping which is very fair for most people who have common sense and understanding
Answer: Roger D we ask that you stop with your comment as we will sue for misrepresenting a company please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We apologies for your experience we do charge a shipping fee and 95$ is only for our motorhome covers
Answer: Hello Carisa, Yes the cover comes with a buckle straps and has elastic bands front and back that hold the cover in place
Answer: Please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We are open 24/7 there is always an agent available if ever needed
Answer: Hello, That is not our price listed if you wish to see our website here is a link we offer free shipping to Canada and all of our covers come with a lifetime warranty. Here is the link carcover.com if you wish you can contact our toll free number we are open 24/7 toll free number 1800-916-6041. Our top of the line cover is currently on special for $139.99 Thank you Best regards
Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.