Overview
Carchex has a rating of 3.1 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Carchex ranks 5th among Car Insurance sites.
Was treated with respect and courtesy. No sales pressure or push to buy.
I'm very pleased with my new warranty coverage. The two people that spoke to me were extremely helpful and professional.
No pressure. Steve was informed and helpful. Initial errors on the confirmation were immediately corrected.
I really am Happy I chose Carchex They saved me lots of money with their 18 months payment plan.
WRush was very helpful in answering my questions. He followed up multiple times via phone but didn't pressure me to buy anything.
I just purchased a car yesterday and I was referred to them by my mother.
I did purchase the warranty from the Certified Dodge dealer yesterday as I did 10 years ago.
The price is the about the same.
I was told $2500 if I was to have it withdrawn from my account bumper to bumper, excluding basic matinance. The dealer was $2400 same coverage and I financed it. I asked what if I payed cash and he said he would talk to his manager and he could lower it two $2300, not even talking to his manager.
Be carefulfully on the way they word it. I have $******* on my 2013 and he said my vehicle would be cover for 60k miles. I corrected him and said you mean including the milage on it already and your covering the difference.
Then he started badgering the dealer. I informed him I had it 10years ago and it's apples to apples. Going on and on what he thought they didn't cover but did and they give me a rental for up to 10days, roadside, ect.
After I thanked him kindly to end the call he then proceeded to sell me Auto insurance. I told him I am very happy with my providor (not listening to me) he started naming names like Progressive, The general, ect. I mean geese... I just wanted off the phone and almost hung up on him. Then finally rudely interrupted him to get a word in and said I have Nationwide. He then shut up and I told him I was at work and had to go.
Rayan Gibson, when speaking with him over the phone, I felt sercure in the decision I made to purchase the bumper to bumper warranty through CarChex
Thank you, Rayan Gibson
Linda K. Edwards
Ben and Drew are both pros with what I presume to be a great company and product.
I just signed up so I don't really know if I'll get the service they promise.
Very informative, polite, & pleasant. What I like most of all it's very affordable.
Everyone was great to me enjoyed talking to Anthony thanks for your service
I found no pressure, answered my questions, all in all explained items clearly.
I have not received a copy of the warranty or email confirmation that the warranty is active.
Very knowledgeable and direct staff, was very enjoyable experience to work with.
GREAT UNTIL YOU GUYS KEEP CALLING EVERYDAY AFTER I SIGNED UP GOT ANNOYING HAD TO BLOCK YOU GUYS FROM CALLING
Very helpful and direct. No pressure and provided lots of options.
Everything was good, an understanding an easy Thank you Jason
I worked with Bob and it was a great experience! Great CSI and great product too:)!
The best thing is the salesman wasn't pushy, answered my questions + concerns with knowledge.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members