Carchex Questions & Answers

Here’s what consumers have asked with answers from Carchex staff and previous consumers.

3 questions answered

67% answered in 1 day

Question:

Are there other similar companies to carchex that are less expensive or better?

Answer:

Guaranteed there are many companies who Are less expensive. This company just takes your money. Once you pay 80 -90 percent. They become arrogant and don't care if you get upset and quit... They got a brunch of free money from you...

By Duane N. over a year old

Question:

How easy is it to get a hold of customer service at carchex? How easy is it to get a hold of customer service at carchex?

Answer:

Not hard to reach the company. But hard to get them to honour the contract...

By Duane N. over a year old

Question:

If my front or rear engine oil seal goes out on my truck with the power train warranty will my warranty cover repairs.my truck is a 2002 f 150 If my front or rear engine oil seal goes out on my truck with the power train warranty will my warranty cover repairs.my truck is a 2002 f 150

Answer:

They will tell you the item is not covered, even if you see it on the contract...

By Duane N. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Carchex Questions & Answers

Are there other similar companies to carchex that are less expensive or better? Are there other similar companies to carchex that are less expensive or better?

How easy is it to get a hold of customer service at carchex? How easy is it to get a hold of customer service at carchex?

If my front or rear engine oil seal goes out on my truck with the power train warranty will my warranty cover repairs.my truck is a 2002 f 150 If my front or rear engine oil seal goes out on my truck with the power train warranty will my warranty cover repairs.my truck is a 2002 f 150

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Are there other similar companies to carchex that are less expensive or better?