website thubmnail of Carchex

Carchex

Overview

Carchex has a rating of 3.1 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Carchex ranks 5th among Car Insurance sites.

service
1
value
1
quality
1
How would you rate Carchex?
grey star
grey star
grey star
grey star
grey star
Conrad P.
1 review
0 helpful votes
Follow Conrad P.
Unfollow Conrad P.
Send Message
Share Review
Report Review

I worked with dan and kashaun about getting a policy for my CAMARO ZL1 and they were awesome they explained everything to me answered all my questions they did not pressure me at all I ended up getting a great policy very affordable and now I have piece of mind thank you so much you guys are the best CONRAD LECLAIR

Date of experience: December 6, 2018
DAVID O.
3 reviews
0 helpful votes
Follow DAVID O.
Unfollow DAVID O.
Send Message
Share Review
Report Review

I was satisfied how EASY it was to understand what I buying. The service was great, questions were answered and not side swipe.THANKS for being there.

Date of experience: January 3, 2019
MAGGIE K.
1 review
0 helpful votes
Follow MAGGIE K.
Unfollow MAGGIE K.
Send Message
Share Review
Report Review

It was really great for the assoiate,was presistance,and I thank him for that,because I almost went with another
Company.That I did not know who they were. Thank You

Date of experience: August 17, 2016
Chef C.
1 review
0 helpful votes
Follow Chef C.
Unfollow Chef C.
Send Message
Share Review
Report Review

Very quick to get a sale, everything was done in 10 minutes. Great service. Lets see what happens when I need to use the warranty.

Date of experience: September 28, 2018
Wilbur H.
2 reviews
0 helpful votes
Follow Wilbur H.
Unfollow Wilbur H.
Send Message
Share Review
Report Review

Looked online for good insurance and found you
February 4, 2019

Looked online for good insurance and found you. I ordered the insurance, but have no other experience with your company or products.

Date of experience: February 4, 2019
Cindy S.
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Send Message
Share Review
Report Review

The customer service call was cordial and knowledgeable. I look forward to working with CarChex in the future.

Date of experience: February 7, 2019
Sandra B.
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Send Message
Share Review
Report Review

It was a very good experience
September 13, 2018

It was a very good experience. The agent was extremely sharp and courteous. Great service. Two thumbs up!

Date of experience: September 13, 2018
Rose U.
5 reviews
0 helpful votes
Follow Rose U.
Unfollow Rose U.
Send Message
Share Review
Report Review

All questions answered
January 24, 2019

All questions answered. A bit on the expensive side for coverage but the company had a good rating so I decided to purchase from them.

Date of experience: January 24, 2019
Darryl T.
2 reviews
0 helpful votes
Follow Darryl T.
Unfollow Darryl T.
Send Message
Share Review
Report Review

Your salesman Steve was very professional and courteous and knowledgeable on the products that I inquired about.

Date of experience: June 27, 2019
Shug X.
1 review
0 helpful votes
Follow Shug X.
Unfollow Shug X.
Send Message
Share Review
Report Review

I'm a new customer
April 10, 2019

I'm a new customer. I only had experience with the Accounting Representative. Very good customer service.

Date of experience: April 10, 2019
Brenda S.
2 reviews
0 helpful votes
Follow Brenda S.
Unfollow Brenda S.
Send Message
Share Review
Report Review

I called to get an extended warranty on my vehicle.
Ronnie was very friendly and informative.
It was an overall excellent experience.

Date of experience: January 22, 2019
Larry B.
9 reviews
0 helpful votes
Follow Larry B.
Unfollow Larry B.
Send Message
Share Review
Report Review

I was helped by customer representative Bill Yoegel who was polite, not pushy and answered all my questions. It was a pleasant experience overall

Date of experience: November 8, 2018
David R.
13 reviews
0 helpful votes
Follow David R.
Unfollow David R.
Send Message
Share Review
Report Review

I would like to thank Larry Patterson for working with me on my little claim I though I had. He steered me in the right direction.

Date of experience: February 15, 2019
CONSTANCE F.
1 review
0 helpful votes
Follow CONSTANCE F.
Unfollow CONSTANCE F.
Send Message
Share Review
Report Review

My Customer Service Rep Robbie was wonderful!
July 19, 2016

My Customer Service Rep Robbie was wonderful! He was very helpful, professional and informative. Thank you for a wonderful experience.

Date of experience: July 19, 2016
Bob G.
6 reviews
0 helpful votes
Follow Bob G.
Unfollow Bob G.
Send Message
Share Review
Report Review

Sales person was very knowledgeable about products and answered all my and my wife's questions to our complete satisfaction.

Date of experience: January 28, 2019
Reimund B.
1 review
0 helpful votes
Follow Reimund B.
Unfollow Reimund B.
Send Message
Share Review
Report Review

You are a scam I will cancel
October 24, 2018

You are a scam I will cancel
Parts are worn and not covered regardless.
Definitions of worn is: any part that fails is worn
Worthless policy

Date of experience: October 24, 2018
DAWN E.
2 reviews
0 helpful votes
Follow DAWN E.
Unfollow DAWN E.
Send Message
Share Review
Report Review

My overall experience was wonderful Anthony was very helpful the process was quick and professional. Everything was explained to me very clearly.

Date of experience: June 15, 2016
Bob L.
1 review
0 helpful votes
Follow Bob L.
Unfollow Bob L.
Send Message
Share Review
Report Review

No pressure the sales person answered all my questions and was very easy to work with easy to work with

Date of experience: March 28, 2019
Raul O.
1 review
0 helpful votes
Follow Raul O.
Unfollow Raul O.
Send Message
Share Review
Report Review

Sharon and Carchex were able to understand my concerns and were able rectify and help me with my issues

Date of experience: June 8, 2017
JK A.
1 review
0 helpful votes
Follow JK A.
Unfollow JK A.
Send Message
Share Review
Report Review

Inquired about applicable plans, received good, thorough answers, and purchased a plan based on this contact.

Date of experience: March 16, 2019