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CaratLane

How would you rate CaratLane?
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India
1 review
0 helpful votes
Follow Prachi S.
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Last year I bought a ring and I loved it. This time I bought a mangalsutra. Service is amazing... Thanks to Amit Kasurde for assisting us..

Date of experience: July 25, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Shashi C.
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Best service and deliver before time and I am so happy with Abul who visited my address and than I choose my rings I called for one and I purchased 3 bcz dizziness r so preety.

Date of experience: August 25, 2023
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us. We'll surely note this :)

India
1 review
1 helpful vote
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Noise pin
December 31, 2021

He is a very punctual & jolly guy gud convicer the way he talk is really appreciable nice guy I really like his presence the way he present himself

Date of experience: December 31, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Bahrain
1 review
0 helpful votes
Follow Kavita J.
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Excellent customer service by the team, especially Radha and Saqib. Especially Radha in her way of meeting the customer requests and details.

Date of experience: December 13, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Pavan R.
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Good work from aruna
September 19, 2022

Quality meterial from caratlane,,, good team work work from aruna, excellent quality products on caratlane

Date of experience: September 17, 2022
Customer V. CaratLane Rep
over a year old

That's such a lovely feedback! We will keep delighting you and thank you for your confidence in our ability to serve you. Keep loving our jewellery! :)

India
1 review
0 helpful votes
Follow Anchitha R.
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They book appointments and cancel without any notice.
Horrible service. I wouldn't choose carartlane

Date of experience: August 26, 2021
Customer V. CaratLane Rep
over a year old

Hi Anchitha, So sorry to know about your recent experience with CaratLane.
We would like the opportunity to investigate your feedback further. Please could you write to cs@caratlane.com? We’ll work with you to resolve any issues as quickly as possible.

India
1 review
0 helpful votes
Follow Baburao n.
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Visited to store for purchasing 50k but staff patience service and mostly explanation about solitaire made me purchase around 80k

Date of experience: December 24, 2018
India
1 review
0 helpful votes
Follow Deepti S.
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Nice
June 13, 2022

Like the service of the try at home features, you can see and buy at your comfort of home, no traffic and crowd Hassel
Thank you
Caratlane

Date of experience: June 12, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Bhaskar S.
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Very good light weight jewelry and very afordable. Mr. Vivek Raturi was very professional and nice. He educated us about many benefits.

Date of experience: October 31, 2021
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Babita S.
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The product recieved was guinuine and of good quality and the service was also pretty nice. No type of problem asrised during the period.

Date of experience: July 5, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Singapore
1 review
0 helpful votes
Follow Savathiry R.
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Excellent
July 7, 2021

Excellent service Beautiful Designs
My third time buying jewellers
I will definitely recommend Cartlane to my friends.

Date of experience: July 7, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Firuzi V.
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Products & service
October 29, 2023

We had visited the Sindhu bhavan shop of caratlane and Mr Navghan Chauhan was very helpful. Perfect.

Date of experience: October 29, 2023
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Afreen S.
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Love the jewelery
February 28, 2022

Thnk you for suggesting a best jewelry to my mom
As she was very happy wuth product
Really a good communication skills by team TAH Hussain Syed thnk you
Love to have a guidence again to buy a bangles

Date of experience: February 28, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Rimzim A.
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Good service
October 23, 2021

Nice service by rabindra
Polite behavior
He was on time
Highly recommed try at home service
Thanks
R

Date of experience: October 23, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Rhythm N.
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Comfortable at home experience by Abul G. Easy trail at home. Excellent service. Keep it up...

Date of experience: April 17, 2022
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

Michigan
1 review
0 helpful votes
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Great service
July 29, 2021

Great experience. Easy website to shop Online chat worked great. They delivered the necklace early!

Date of experience: July 29, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Kumar S.
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The person AADIL KHAN waa extremely polite, patient and professional... all together extremely satisfied with try and purchase at home experience

Date of experience: July 15, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Amruta K.
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Good service
December 4, 2021

Good. Service and very nice collection. Polite and helpful sales person.

Date of experience: December 4, 2021
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
1 helpful vote
Follow VANDANA O.
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Best service
October 29, 2023

Fast and quality service by abul. Excellent design. Good quality... Good behaviour...

Date of experience: October 28, 2023
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Shubhi M.
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Excellent
September 17, 2021

I like the product. Sales person Mr. Rajender was so cooperative. Every thing was excellent...

Date of experience: September 17, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Overview

CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 4th among Diamond sites.

service
294
value
283
shipping
246
returns
179
quality
262
This company responds to reviews on average within 4 days