I have ordered couple of times. Love the stuff. Beautiful designs. Last time I was helped by Saaqib, very helpful.
Thank you for your feedback, we look forward to having you again. :)
A very polite and well mannered service person, he was very keen to explain all things in simple manner.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I like design a unique style and light weight to wear work place, my first experience and good service
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Great experience with Karim from Caratlane for try and buy. Loved the products. Process is very simple and convenient
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
This is very time saving and commendable.
It seems very transparent till now compare to buying from caratlane outlets
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
The salesman are very knowledgeable and helpful... the quality of jewelry is cost effective! Would be a regular buyer!
Thank you for your feedback, we look forward to having you again. :)
ITS A BIG SCAM FROM INDIA, I ORDERED MONTH AGO AND STILL NO PRODUCT OR ANSWERS. THEY WILL KEEP TELLING YOU NEXT WEEK OVER AND OVER UNTIL YOU CANT CHARGE BACK ANYMORE
We are really sorry for the inconvenience this has caused to you. We request you please share your contact details or order ID with us at feedback@caratlane.com so that we can call and check and update you and help you get your issue resolved at the earliest.
Vivek ji came with all the designs I requested and few more. He was very proffesional and soft spoken. I liked the design of the earing I purchased. Will shop again.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Great services by Caratlane and Team... Enjoyed try at home services... looking forward to more shopping
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
We nice experience with very informative person he explained each and every thing and gave good suggestions also
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Absolutely commendable service. Thanks. Well explained and suggested.
I would recommend Mr. Hussain to other customers as well
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
Excellent customer service and Ravinder was fantastic and gave me great discount. Happy to associate with Carat lane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Very poor quality of diamonds. Pl be aware that the refund process is very painful. Im wIting for last 11 days to get my refund.
Hi Bindu,
So sorry to know about your recent experience with CaratLane.
We would like the opportunity to investigate your feedback further. Please could you write to feedback@caratlane.com? We’ll work with you to resolve any issues as quickly as possible.
It was a beautiful this service was amazing so happy that we ordered Caratlane! They brought a cake and all I am really happy with my purchase
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Fully satisfied with purchasing.The person Abul was a decent, cooperative and gentle person. Helped us in purchasing.
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping :)
Abul has shown great product with all explanations very nicely and patiently.
Nice designs and good service.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Excellent service n easy to purchase. Mr. Akram is very helpful. So once again thankful to caratlane.
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
Very good service and product as advertised. Very pleased. Will recommend to buy from CaratLane. Thank you.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Executive Abul was very professional, polite and punctual. Got the desirable product.
Experience was good.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Overview
CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 4th among Diamond sites.
- Visit Website
- Chennai, Tamil Nadu, India
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)