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CaratLane

How would you rate CaratLane?
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India
1 review
0 helpful votes
Follow Ashwarya D.
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Impressive Quality
February 9, 2022

With great price and fine quality, CaratLane Provides a perfect go-to store. Must go for it. Fine products

Date of experience: February 8, 2022
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
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Great collection
November 13, 2022

Had a great experience, a variety of jewelry with the latest trends, love the collection and the staff is also cooperative...Priyanka Jain thank you great service.

Date of experience: November 13, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Somashekar Representative was very Accommodative,polite and provided the best service. Thank you Carat lane.

Date of experience: February 17, 2024
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly.Happy shopping!

India
1 review
0 helpful votes
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Excellent Service
August 8, 2021

The Executive Akki Pathan was very polite and helped with the designs and everything. Also shared knowledge on Offers and Buy Back. Extremely happy with Try at Home Service.

Date of experience: August 8, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Karuna B.
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We are so happy with the quality of ring and the special service given by Mr Akram. He was courteous, professional and customer friendly.

Date of experience: July 10, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Valid time
September 9, 2021

It was really nice buying a ring today made me so happy so please do buy for unique collections of rings nd chains here Thank u

Date of experience: September 9, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Ahmad J.
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Very polite staff
July 2, 2022

He is very gentle and kind person explains everything in a very perfect way. Having depth knowledge of items
Staff name - Syed

Date of experience: July 2, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Mini A.
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Wonderful collection and service. Syed was very helpful and assisted us with our shopping through the try at home facility. Thank you.

Date of experience: August 14, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Excellent service
July 12, 2021

Syed was extremely good at service. Answered my queries after working hours and reached my home on time to take the order.

Date of experience: July 12, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Kudos for Sanjay...
January 23, 2022

Nice design. Will recommend to everyone. Specially the making charges are lesser than other jewellery brands.
Nice guidance from Mr. Sanjay

Date of experience: January 22, 2022
Customer V. CaratLane Rep
over a year old

Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serve you again in the near future.

India
1 review
0 helpful votes
Follow Ruchi G.
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The customer service was really prompt and good.
Try at Home facility is really great. It saves a lot of time.

Date of experience: December 9, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Ring purchase
June 6, 2021

Samreen helped me with all the rings i wanted to see though i requested for one only. Thank you so much

Date of experience: June 4, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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We received amazing earrings today for daughter in law & mother in law thnx a lot Sharon from Pune Phoenix for your suggestion

Date of experience: January 10, 2024
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly.Happy shopping!

India
1 review
0 helpful votes
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Good service
January 30, 2022

Syed is very polite and friendly with us. The way he showcase the product was excellent. Overall I loved service.

Date of experience: January 30, 2022
Customer V. CaratLane Rep
over a year old

Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.

India
1 review
0 helpful votes
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Mr Ghazi was very polite and punctual.showing lots of designs which was awesome. So overall experience with caratlane is good.

Date of experience: April 30, 2023
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Ruchi M.
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Try at home
September 2, 2022

I booked try@ home today on my mother's bday and Mr vivek bring jweller at my home. He was nice and polite and the service which I got was fully satisfying. Will purchase only with caratlane

Date of experience: August 31, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Deepika K.
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Abul did a wonderful job and coordinated things so well which made my in home buy process smooth and easy.

Date of experience: May 23, 2022
Customer V. CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
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Try at home
August 24, 2021

It was really nice to meet Mr Sadiq. So satisfied with the presentation of the rings. Polite and humble too.

Date of experience: August 24, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

New Jersey
1 review
0 helpful votes
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Love It
July 13, 2021

The designs are lovely. The customer service is excellent. I bought couple of items from Caratlane and always loved it

Date of experience: July 13, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Illinois
1 review
0 helpful votes
Follow Aisha S.
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I have ordered couple of times. Love the stuff. Beautiful designs. Last time I was helped by Saaqib, very helpful.

Date of experience: December 21, 2021
Customer V. CaratLane Rep
over a year old

Thank you for your feedback, we look forward to having you again. :)

Overview

CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 4th among Diamond sites.

service
294
value
283
shipping
246
returns
179
quality
262
This company responds to reviews on average within 4 days