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CaratLane

How would you rate CaratLane?
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India
1 review
0 helpful votes
Follow Jennifer T.
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I really loved the quality. Specially very happy the service provided by Sayed from Koramangala store. He was really very helpful. I had lots of patience to explain very polite person

Date of experience: June 17, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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TAH SYED HUSSAIN
September 27, 2021

Syed Service is excellent in helping and choosing with the designs. Thankyou cartlane... please get in touch with Syed Hussain for any design selecting

Date of experience: September 26, 2021
India
1 review
0 helpful votes
Follow Rahul S.
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It was My first time i go with caratlane and purchase a jewellery Product from here ans Yes is quite amazing experinece and product is too Good i am happy with the Product and syed was the Guy from caratlane who helped me to Get a Good product from there.

Date of experience: February 28, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Swetha K.
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Ordered kids stud and it's awesome. The customization that was requested was done through Vinay and happy about the packing.
Overall good collections.

Date of experience: April 17, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Maine
1 review
1 helpful vote
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Online delivery
December 7, 2019

I bought Shaya jewelry from them internationally. I was constantly in touch with them through WhatsApp. The jewelry arrived perfectly and service was easy to use

Date of experience: December 6, 2019
Customer V. CaratLane Rep
over a year old

Thank you for your valuable time & your confidence in our ability to serve you. We will keep delighting you, you keep loving our jewellery! :)

India
1 review
4 helpful votes
Follow Priya R.
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I bought a product from caratlane for gifting but they delivered very late. Next time i bought from zaamordiamonds.com. Good service and pricing is also good.

Date of experience: February 14, 2017
India
1 review
7 helpful votes
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I ordered two products with them and from the minute I placed the order I didn't get anything but issues. Each time I contact support I only get sugar coated apologies and nothing. They won't ship you the right product and they won't refund your money on time. DONOT USE THEM EVER IF YOU VALUE YOUR MONEY AND TIME

Date of experience: March 17, 2018
Customer V. CaratLane Rep
over a year old

We are so sorry about this, please share your order number with us, we will look into and get it sorted.

Washington
1 review
0 helpful votes
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Great Service
February 20, 2020

Great customer service. Hitesh was very helpful throughout the process of showing me the products and keeping me updated till the product delivery! Great products for everyday use.

Date of experience: February 20, 2020
Customer V. CaratLane Rep
over a year old

That's such a lovely feedback! We will keep delighting you and thank you for your confidence in our ability to serve you. Keep loving our jewellery! :)

India
1 review
1 helpful vote
Follow Shivani K.
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Product is good, and the service is very prompt and excellent.
Mr. Ravindra was the sales person who visited at our place was very polite, patient and assist us to get the right product

Date of experience: October 27, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Professional service
August 3, 2021

Vivek was skilled and knowledgeable with the right fit of ring for me. He helped me select the right one and was kind enough to come at convenient time for me.

Date of experience: August 3, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
1 helpful vote
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AWESOME EXPERIENCE
August 11, 2019

I had an AWESOME experience walking into Himayat Nager carat lane. Honest to god truth I was perplexed thinking of buying platinum as I am used to buying gold and platinum just looks very different but the warm welcome that I received from the staff (Miss Nisha) and the way I was guided and education about the each and every ornament that I struck my eyes on helped me finalize my purchase. I would definitely recommend carat lane to all.

Date of experience: August 11, 2019
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again. :)

India
1 review
0 helpful votes
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Very good experience
December 1, 2023

Abul, he is very generous. Very good experience. Satisfied customer.very good exeerwith the products. Thank you very much.

Date of experience: December 1, 2023
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Nice service
October 6, 2021

I am happy and I liked the jewelry. I have got jewelry in affordable prices. I have got much discount and this website is trustable and the service was also very good.

Date of experience: October 6, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
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Uzairpasha is very humble and gave very good service at I recommend CaratLane to everyone, Uzairpasha is very humble and gave very good service at I recommend CaratLane to everyone
Uzairpasha is very humble and gave very good service at I recommend CaratLane to everyone

Date of experience: July 27, 2023
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
1 helpful vote
Follow Maya A.
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He saved me so much by showing the credit available in wallat. I was not even aware I had some credits in the account. Thanx to Syed. And super selection as alwys. So happy to shop from caratlane

Date of experience: October 26, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Milendra D.
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It's really nice earrings and beautiful design of the rings
Thank you Team for your support to choose the product

Date of experience: April 9, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Anam A.
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I had purchased 3 rings this year from caratlane. Each time i got assisted by Mr vivek, he is a gentelman, always got answer for my queries. He is very genuine and helpfull.

Date of experience: February 28, 2022
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

Qatar
1 review
0 helpful votes
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Super Delighted!
May 30, 2021

I am so thrilled for an extraordinary delivery arranged by the team in such pandemic + the gift wrap.

Date of experience: May 30, 2021
Customer V. CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Deepika G.
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When I have decided to gift couple band for my hubby's birthday, I had no time to visit the store personally bcz I stay in remote due to this work from home opportunity. That's when suddenly a thought cam to my mind about Caratlane. Usually I keeps on searching for bands and adding to the wishlist which I like the most. I have decided that let's give a try this time and called the customer support very next min. Sonakshi - Caratlane executive gave all the details about the product which I had asked. It made the purchase so easy and quick. And one fine day I have received the product. Here is not the shopping done, unfortunately bcz of size fit issue I have to return the product twice. Then I called Sonakshi - Executive parter, came with the solution and the return process is completed smoothly. Finally repair of the product is completed and I got my lovely bands back. I Extremely happy for choosing Caratlane. Overall very happy with the service and experience. Thanks a lot Sonakshi and Caratlane team

Date of experience: June 29, 2022
Customer V. CaratLane Rep
over a year old

Hey Deepika! We are so sorry to let you down. However, thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.

AE
1 review
0 helpful votes
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Loved it
May 27, 2020

I live in UAE wanted to gift something to my love during this quarantine and the option which I got one google is CaratLane I guess I won't regret this option. Best and trusted online shop. Tysm

Date of experience: May 27, 2020
Customer V. CaratLane Rep
over a year old

"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

Overview

CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 4th among Diamond sites.

service
294
value
283
shipping
246
returns
179
quality
262
This company responds to reviews on average within 4 days