CAPTCHAs.IO

When, or should I say if, this product works as it should it would be amazing. The API keeps changing randomly, you get locked out of the site, password reset emails do not get sent, the site freezes or won't accept passord, online help never there even though they show "online", no response to email... I could go on.
If they could sort out the customer service and the API would stay static so I don't come back to find a few hours of captchas missed this service would be amazing. It had solved 94% of all captchas. It is that good., Until then avoid.
Come on guys, respond to your customers!

The service works surprisingly well. In the past we've used services that charge per CAPTCHA, which gets expensive. Switching to CAPTCHAs.IO has saved us quite a bit of money. I'm actually still a little baffled as to how they do it. It almost seems magical.

The one downside to their service is that the documentation is a little lacking. That said, once we were able to connect with them over Skype we were able to get all of our questions answered.

Spent 5 USD for 1 day trial period. Submitted an ordinary image captcha three times (real value: "ynpcvsky") and received three different answers: "vy9ba", "k63p4", "c7glj". Either a random string generator or they have a mess serving results for the incoming requests. Have no idea what's going on since their support keeps silent (also it says "we are online, wait 1 minute"). Hoping for the best, but almost sure this is a scam service.

I wouldn't trust this company as far as I can throw them. They contacted me every minute when trying to get me to buy, throwing all kind of high pressure sales tactics at me. Then as soon I bought they disappeared like rats in a hole.

No reponse to support tickets, no response on skype (despite seeing them available). Messaging system blocked and non-functional when I tried to contact them on their site. Just non-responsive and flat out ignored me as a customer. A sensible customer who paid them, was respectful and just wanted some support.

And on top of that they continued to spam my email practically on a daily basis to get me to buy other packages! Didn't even respond when I replied about those email either - even when I messaged them to stop spamming me, the spam just keeps on coming!

I wouldn't have imagined all of this type of negative and weird behavior in a million years. What's wrong with these people to treat a customer like this?!

Heck, I even filed a dispute through PayPal and they even failed to communicate through that system, so this just proved to me that they are shyters and you really can't trust anyone online these days. Too easy for scammy/shady companies to hide behind emails and just ignore you if they choose to.

Anyhow, they lost a good customer and $200 and now a further tarnished reputation when all they had to do is respond and show some decent customer service.

Yes, they lost that money because even PayPal saw their dishonestly and ultimately decided a refund in my favor (been going through this and waiting a couple weeks but at least I got my money back).

These are some STUPID morons! Stay away! Don't say I didn't warn you.