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CanvasOnSale

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Illinois
1 review
0 helpful votes
Follow Angela C.
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Absolutely beautiful just one small complaint with shipping. There was only a single piece of paper protecting it and it just so happened that mine was delivered on a rainy day, so I was devastated as the box was soaked so I had anticipated the worse and had worst expectations. To my surprise somehow the canvas was fine with hardly any damage or bleeding. I do think though that maybe they should wrap in plastic just in case.

Date of experience: October 16, 2015
Colorado
1 review
0 helpful votes
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Best Bang for your Buck!
November 3, 2019

I've ordered over 15 large canvas prints and they're all exceptional quality. I had one break during shipment and one email to customer service, and I had a brand new print shipped to me in a week. Customer Service is as good as it comes! When people ask where I got my prints, I always refer them to CanvasOnSale.

Date of experience: November 1, 2019
Georgia
1 review
1 helpful vote
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Great!
December 27, 2018

I was hesitant about ordering from this site because of so many bad reviews, but my canvas came out perfect! And it arrived within 2 days. I got a canvas made of my husband and his father. His father is in his last stages of life, so it meant a lot to him when he opened this up on Christmas. It literally brought tears to his eyes! Thank you so much canvasonsale. You have gained a customer for life. I highly recommend this site! :)

Date of experience: December 25, 2018
Tennessee
1 review
0 helpful votes
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My canvases were great looking but packaged so tightly in the packaging that 4 of the 5 were stretched by being packaged so tightly with each other... I had company coming and really did not have time to argue about this with anyone. But I will not be ordering multiples anymore. One at a time with hopes of no more damages.

Date of experience: July 3, 2017
Canvas O. CanvasOnSale Rep
over a year old

Dear Carrie,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasonsale-Team

New Jersey
2 reviews
3 helpful votes
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Defecive product
May 22, 2016

I initially contacted this company on 4/22/16 to let them know if my issue below. I recently bought a canvas gift for a family member who lives in another state. I bought the canvas late last year and am actually visiting them this weekend which is when I noticed the canvas gift I had ordered for them had gotten pretty messed up. I paid for this by purchasing a Groupon deal which I paid $49.99 for and then I had to pay an additional amount when I picked out the canvas I wanted on the canvasonsale. My main concern is that there are large white stripes which go across the canvas and cover the beautiful art work. These white stripes almost ruin the picture. It is just a shame because they have not hung it up for this reason. I contacted the business to see if I could ship the canvas back to get it fixed or get a refund so I can order another, and they informed me no.

Date of experience: May 22, 2016
Pennsylvania
1 review
0 helpful votes
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Disappointing gifts...
December 11, 2018

Purchased 6 magic mugs, after the website crashed too many times to count, I finally had my mugs created. I ordered them all for gifts for my children's great grandparents. His were black, hers were red. You can see the picture completely through all the red mugs, therefore ruining any "magic." Would not purchase from the company again.

Date of experience: December 11, 2018
Pennsylvania
1 review
0 helpful votes
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Sent wrong blanket?!
December 21, 2018

My sister ordered a picture blanket for my daughter. When she got it, it was the wrong blanket. It is not her picture. They must have sent her someone else's blanket. She emailed them twice and didn't hear back and waited on the phone for over a half hour but still did not get any help. Awful customer service and disappointing that this was to be a Christmas gift! :(

Date of experience: December 21, 2018
Texas
1 review
0 helpful votes
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Personal Works of Art!
September 19, 2017

You will possess a truly personal work of art that you can be very proud of. I've loved each and every piece I've received, even if my initial picture is a little bit on the low resolution side, I've been extremely pleased with the result. Do not hesitate to try this - you will be very glad you did!

Date of experience: September 19, 2017
Texas
1 review
0 helpful votes
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Brought to larger-than-life size, your canvas enlargements have brought high-level unsolicited praise to my photos from viewers. Am so glad I learned of your work and gave you a try. Nothing like it in my past and present experience.

Date of experience: September 18, 2017
Washington
1 review
1 helpful vote
Follow Jonathan H.
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You cant get a hold of anyone via the phone number on the site, the only other way to contact them is by email. The phone call just puts you on hold for ten minutes and then comes on and says "We are busy, try calling back later" and hangs up. I have tried calling 2-5 times a day for almost a week. Same thing every time I call. I tried reaching out via email and I get auto response email template to my emails.

Date of experience: May 7, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear Jonathan,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team

Arkansas
1 review
10 helpful votes
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Beautiful Canvas
February 20, 2020

Bought these through Groupon and was happy with the quality. I chose to pick one picture that is said might not have the best quality, but it turned out good enough for me. They came in a timely manner. The only that bothered me was that I had to pay for shipping through the website. I was hoping my coupon would cover everything. I still think I got them for cheaper, but I'm not 100% sure.

Date of experience: February 20, 2020
Pakistan
9 reviews
0 helpful votes
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I have acquired numerous emails from your internet site, however it modified into very extremely good once I visited your net website photographs and i was impressed with you, but your offerings will no longer retain due to the low pace of your internet web site.

Date of experience: December 29, 2020
Virginia
1 review
3 helpful votes
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Disappointed
December 26, 2016

I never received my product I bought the voucher through groupon. Ordered on 12/10 received an email stating it was in route that same day and that it would be delivered between 3-5 business days. It is now 12/26 and I still have not received my order which were all Christmas gifts. The only way I got the company to respond was through FB and now that is even blocked from them receiving messages. Some post are now saying the have been told by groupon that the company is out of business as of 12/24. I was truly excited about these gifts now I am left with nothing and having to order from another company.

Date of experience: December 26, 2016
Florida
1 review
0 helpful votes
Follow Debbie T.
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I was so pleasantly surprised at the quality and workmanship of the print. We had a family photo printed on the 60 x 40, and have it hanging over our fireplace. EVERYONE that walks into our home notices it and comments on how great it is. Totally, 100% happy with the purchase!

Date of experience: February 13, 2018
Alabama
1 review
1 helpful vote
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I was unsure of ordering a 30 X 40 canvas wrapped print of a photograph. It turned out great, both in terms of print quality and construction of the wrapped canvas. It was the perfect solution to hide a large utility panel in my entrance hallway. The photograph was taken by my son on one of our mission trips to Haiti. I always loved this unusual picture and now have it prominently displayed.

Date of experience: March 11, 2021
Iowa
1 review
0 helpful votes
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Great quick service, Good quality
February 7, 2021

I obtained coupons for this company from Groupon, and just received my products. I do love the quality of the product and how quickly I received them I will likely purchase additional prints in the future, as their quality has shown me to be quite acceptable. Good job to the company.

Date of experience: February 5, 2021
Virginia
2 reviews
0 helpful votes
Follow Bruce S.
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I have loved a certain scene that I personally had been to and found a picture on the internet. I had it enlarged and now it hangs in my living room where I can admire it daily. Thank you for an excellent copy and making this scene part of my life.

Date of experience: April 26, 2019
Illinois
1 review
2 helpful votes
Follow Mary O.
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I had two, large canvas prints made from photos I took in Colorado. I had a small issue when ordering, which was quickly resolved with a short and easy phone call. I received my canvasses within a week, and the quality is outstanding. I have had canvas prints made many times from many different vendors, but after seeing these, I will not go anywhere else! Incredible work!

Date of experience: October 1, 2018
Texas
1 review
0 helpful votes
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Wow!
April 20, 2019

I'm so pleasantly surprised by the quality of this product. I thought it would just be a temporary quick fix for our large bedroom wall but I now have a very substantial piece of artwork that I will enjoy for years to come! The quality of the frame that the canvas is wrapped around is just top notch! Going for the thicker gallery depth and adding black edges gave it the high end feel. Very satisfied and will be back for more!

Date of experience: April 18, 2019
Washington
2 reviews
11 helpful votes
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Simply Beautiful
January 12, 2020

I have placed at least three orders with this company and each photo has come back beautiful and special. Photos are so special and hold so many memories that it is important to get that perfect photo to display to share with the world. I use their awesome discounts and save a ton of money yet get amazing quality! Definitely, will continue to use in the future!

Date of experience: January 11, 2020

Overview

CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.

service
65
value
65
shipping
64
returns
30
quality
62
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