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You cant get a hold of anyone via the phone number on the site, the only other way to contact them is by email. The phone call just puts you on hold for ten minutes and then comes on and says "We are busy, try calling back later" and hangs up. I have tried calling 2-5 times a day for almost a week. Same thing every time I call. I tried reaching out via email and I get auto response email template to my emails.
Tip for consumers:
Never use this company. One of the worst customer service experiences I have ever had because no one is working at this company.
Products used:
I was trying to buy a product with a groupon I was given.
Jonathan H.'s review of CanvasOnSale earned a Very Helpful vote
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I ORDERED ON GROUPON. WENT TO THE SITE AND THEY DONT EVEN HAVE THE SIZE AS AN OPTION. SO I SPENT...
I bought a Groupon for this. I spent an hour creating a book, only for it to disappear. Then the...
Dear Jonathan,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team