Our images were by far represented the best I've ever had by a print company. There's a crisp, bright quality to these large pieces, and the shipment was super quick and of high quality packing. I will never hesitate to order again.
I didn't understand half of ur process in completing the canvas. I won't know how my picture canvas will turn out till I get it. Others deliver quickly and typically for cheap or free. I doubt that I will use this again.
I loved the service. They sent me the canvas pretty quickly and it has a very nice quality. Also, I paid less money because they have really great deals in Groupon! No need to think twice to give them a chance it!
This is the third canvas I purchased from them. It came back OK but the color was off. I made contact with customer service and sent some pictures. They immediately said that they would re-do it. Thanks for the great service CanvasOnSale!
Was a little reluctant to order these guys as they are situated in Florida as I live in Vancouver, Canada. Those fears were unfounded. The prints look amazing and the packaging and delivery time was exceptional. I am a professional photographer and will be using these guys again.
I ordered two canvas prints and never received them. I've emailed several times and received no response. I've also called many times, but they put you on hold for 10 minutes, "due to high call volume," and then after 10 minutes they just disconnect you. Never did talk to anyone or receive my products. Can't get a refund because I can't connect with anyone.
I ordered 2 canvases and I love both of them. As a photographer I get extremely nervous ordering from any companies other than my normal print lab due to colors. These canvases were exactly as they were supposed to be and I cannot be more pleased! They also arrived very quickly! I will definitely be using them for all of our future canvas needs.
Bought this thru Groupon. The canvas came in a timely matter and it turned out beautifully... what bothers me is even AFTER purchasing the voucher for the canvas i had to turn around and also pay additional shipping once i ordered thru CanvasOnSale, so really... did i even save any money going thru Groupon?
The canvas was slightly bubbled up in one area and the canvas itself looked like it was folded so there is a big crease in it. No one will answer the phone or respond to my email. I won't use them again nor would I recommend them because they aren't being helpful after they collected my money! I am disappointed because I wanted to order more.
I ordered a blanket well before their "order by" date through Groupon and it came 4 days after Christmas. It also came with a green tint over the whites. I have tried calling and emailing and have had no response. This is the worst company I have ever dealt with. Feels almost like a scam the way you can't get a hold of them through their phone number.
"Dear Christopher,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"
Everything I ordered was perfect! The pictures were clear and beautiful, and will make lovely Christmas gifts. The price made it affordable and they communicated every step of the way, from ordering to delivery!
They send me the wrong customers item right before my anniversary, when I ordered a replacement I was told that it would be overnight shipped. When I checked the tracking number they gave me an even longer shipment them my first order which was over 7 business days. And the worst thing is, when I called them about it they blew it off like it isn't their fault.
Dear Cade,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team
Had a problem getting order shipping info to work. 20 emails and 5 phone calls and still no one could help. All they did was kept saying use the website that was not working.
Also asked for help with refund they refused. So no canvas, and no refund.
Dear Jason,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team
I only rated it 4 stars because I would like for the canvas to actually be thicker without an extra charge as I have purchased from another company in the past and was not charged extra for this. Overall, the picture turned out great and shipping was fast.
My husband passed away on Thanksgiving Day so I redecorated our living room. My husband always said our house never felt like home, and because of our canvas photos, our house now gives me the comfort of home. It's like he's still here. Thank you
I recently took some beautiful pictures of a sunset at the beach, the shoreline and sea birds and sent the pictures to Canvas On Sale because, well, they were having a sale. I figured out if you get several canvases, the shipping really doesn't change much and you get much more for your money. The results were fabulous professional looking canvas wrapped prints of photos I took with my phone! I got some pieces for $3.90! I recommend checking them out.
I have ordered a magic cup that I thought would be nice as a Christmas present for my husband. Ordered it 2 weeks ago. I tried calling them almost every day after the 8-10 days promised shipping dates. All I got was an automated music and machine saying due to high volume of calls call later. Really? All I want jow if just a refund, not even interested in the product anymore!
This review is certified in reference to order number US4A*******612
The first picture is as-received. Terribly cropped... removed words and part of a photograph. I sized the image perfectly for a 4:3 aspect ratio... they had to crop because they add their own graphic onto the canvas which takes up space.
I've called them 8 times... their answering service lasts for 10 minutes before disconnecting you. That's 80 minutes of my life i will never get back trying to get ahold of these people. On the answering message it says if you contact them via email they will respond within 24-hours. This is a flat-out lie. I've emailed them twice and have received no reply or even a response acknowledging receipt. At this point i, just want a fully refund. This company is very disreputable.
Zero Customer Serviceno phone calls returned, no emails returned. They take your order and leave you to fend for yourself. Avoid the Groupon pricing and find a more reliable company. Will never do business with again.
I ordered a three paneled wedding canvas for above our bed. The formatting was relatively easy to work with and the product came out looking better than the digital image. After ordering online, it arrived at my door 2.5 days later. Awesome product, fast shipping!
Answer: I CANT EVEN GET THROUGH TO NOBODY, SAYS MY ORDER WAS SHIPPED ON DEC 12TH STILL NOTHING. THEY DONT EVEN REPLY TO MY E-MAILS! SHITTY COMPANY AND CUSTOMER SERVICE!
CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.
Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.