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CanvasOnSale

How would you rate CanvasOnSale?
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Washington
1 review
2 helpful votes
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Awesome company
June 10, 2013

Awesome company. There were some shipping issues in the beginning that had us worried but Canvasonsale took care of it. Very good experience and we will definitely be ordering more from them. Many of our guests also noticed the pictures we had and were amazed at the quality of the work, how quickly we received our order, and how much cheaper it was than even Costco or Walmart. We are very happy with our experience with them.

Date of experience: June 5, 2013
Texas
1 review
1 helpful vote
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Tried this company through groupon. Bought 4 canvas print groupons. It is strange that I could not place all orders together. Had to pay a huge shipping cost for every print.

Not completely satisfied with the customer experience on this. Was redirected to another offer (Standard thanksgiving one) where I can make more orders. Did not resolve my issue

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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I was so please to receive my order of 4 canvas prints. My order was shipped within a few days and the quality was really good. I was impressed with the size options available. I will use them for all future decorating needs. I would give them 10 Stars if I could.
Thanks again, Leslie Oliver

Date of experience: February 5, 2021
Virginia
1 review
0 helpful votes
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Poor quality
September 9, 2018

This "blanket" is so thin no one would be able to wrap up in it. I am so disappointed. I wanted to give it to my daughter who is going through her first year at college. I don't plan on it now that I received it. What could she do with it? It's not a blanket!

Date of experience: September 9, 2018
Massachusetts
1 review
1 helpful vote
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Ordered items that were supposed to be here in time for Christmas had 3 weeks to mail out after order status was updated to shipped Dec 23rd not even tracking, and nobody answers their line, they disabled chat so that you can't chat either.

Date of experience: December 23, 2019
Missouri
1 review
0 helpful votes
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TICKED OFF
November 13, 2020

First tried this company through a groupon. Bought two canvas print groupons, however, the online ordering would not let me order either. There is no opportunity to contact a human. They make you think you can, however, they will never answer the phone, then hang up on you. When you complain via their email, it is as though a computer answers, there is NEVER an answer that satisfies your question.
My wife has ordered two large prints, we paid for them. They say they will be made in a day... it has been over two weeks and they say there was a quality control issue, still cannot talk to a person. What a mistake... fool me once, shame on you... they have over $400 of my money and I have nothing...

Date of experience: November 13, 2020
New Jersey
1 review
11 helpful votes
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Great and Fast
March 21, 2020

I like to put some of our photos from vacations on canvas so i can look around my house and see our fond memories. I ordered a large canvas of Mount Cook in New Zealand and it was so easy and quick. I had my canvas within a week of ordering was so pleased with it. I'll certainly order from them again.

Date of experience: March 20, 2020
California
1 review
10 helpful votes
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Great quality!
January 11, 2020

I'm impressed how well my canvas turned out. Attaching a photo from my phone, I was a little concerned it would be either grainy or pixely (if those are words). This is not the first time I've used CanvasOnSale and it won't be the last. I'm completely satisfied with their work and look forward to future projects.

Date of experience: January 9, 2020
Oregon
1 review
1 helpful vote
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Scam!
February 21, 2018

One receives newsletter offers then tries to take advantage of them only to find that the size one want is NOT available even though the newsletter shows it as available. You email canvasonsale and get no response. You call canvasonsale and get an automated hold that hangs up on you after 5+ mins, I tried 4 times and it hung up every time.

Date of experience: February 21, 2018
Canvas O. CanvasOnSale Rep
over a year old

Dear Robert,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team

New York
1 review
2 helpful votes
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Terrible services
January 3, 2019

"Guaranteed Christmas delivery". It is past the new year and I still have not received my item. I have called 5 times and customer service rings for nearly an hour with no answer. "Email us. We will answer your email in 24hrs". I emailed them 3 days ago. Am very disappointed i haven't received this item that was a Christmas gift for someone close to me.

Date of experience: January 3, 2019
Canvas O. CanvasOnSale Rep
over a year old

"Dear Adriana,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"

Illinois
1 review
2 helpful votes
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So rude and unprofessional. We used a Groupon and they made us pay shipping three times instead of allow us to not spend $15 on each one to ship such an unhonest way to do business. Then when the canvas came in terrible quality I reached out to them and heard back two weeks later that we can destroy the one we have and they will send another. How ridiculous? Just send a new one and stop being a jerk. This company should be shut down

Date of experience: December 22, 2020
Illinois
2 reviews
0 helpful votes
Follow Ginny E.
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Never having ordered from CanvasOnSale before, I didn't know what to expect.
I was completely happy with my prints, in quality and speed of delivery. The picture of my granddaughter is a bright spot in my dining room. I will definitely order again and have recommended this company to my friends and family.

Date of experience: May 16, 2017
Virginia
1 review
3 helpful votes
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The promise that your order will ship within 24 hours. It has now been 2 weeks and who knows if it will ever show up. They keep saying it will be ready to ship "tomorrow". Sounds like a scam. DO NOT USE THIS COMPANY, even though their prices are cheaper. It's because they don't deliver. I will come back and change my comments if the print ever shows up.

Date of experience: March 25, 2013
Michigan
1 review
2 helpful votes
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Perfect!
June 28, 2018

I was absolutely amazed when I got my blanket I ordered it's not blurry at all it's absolutely perfect in every way. It's so soft and smooth to the touch. I will definitely be ordering from this company again. Thank you so much for allowing me to have my memories on a blanket.

Date of experience: June 27, 2018
Tennessee
2 reviews
0 helpful votes
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Cute little magnets
September 25, 2017

I have gotten 9 magnets and ordered 18 more. Cute way to display lots of your favorite pics. CanvasOnSale does great work! The website is a bit confusing when redeeming a groupon, but love, love, love the magnets. Canvas is next!

Date of experience: September 25, 2017
California
1 review
0 helpful votes
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Great Product
September 26, 2020

I recently had a photo from the 1930's enlarged on canvas and I kept my fingers crossed that it wouldn't come out blurry! I was so happy when I received the product (approximately 16 x 24) clear and beautiful. This is a family heirloom that will be proudly displayed for generations! Thank you CanvasOnSale!

Date of experience: September 24, 2020
North Carolina
1 review
0 helpful votes
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Awesome
May 22, 2019

As long as you send them high quality files to print from, you will get a great product back. And get it back VERY quickly! (They cannot perform miracles on crappy files though, which is hard for some people to understand~!)

Date of experience: May 20, 2019
Indiana
1 review
1 helpful vote
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We have a large, open stairway, and decided to make a "memory wall" going up the stairs. We saw on Groupon a discount for a CanvasOnSale canvas print. We ordered one, and were so pleased we ordered a couple more. TWENTY canvas prints later, we have our memory wall; a stunning display that looks far more impressive than traditional prints. In fact, we will never use anything except canvas prints again.

Date of experience: October 16, 2015
Georgia
1 review
0 helpful votes
Follow Chris L.
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The canvas was great for the price. You need to make sure to use a very large discount (70-80%) which are available through Groupon or coupon codes as the default prices are very inflated. Very fast shipping and good quality print.

Date of experience: February 22, 2017
Ohio
2 reviews
0 helpful votes
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Ordered two 16 x 12 canvasses of my HS seniors and I am very happy about the way they turned out. Thanks so much! A very reasonable price, a great product, and reasonable shipping without padding the purchase price. Thank You!

Date of experience: December 5, 2020

Overview

CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.

service
65
value
65
shipping
64
returns
30
quality
62
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