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CanvasOnSale

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Maryland
1 review
0 helpful votes
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Impressive
June 26, 2019

I titled this review "Impressive" because that's the word my son-in-law used when I presented this 3-photo canvas grouping to my grandson. The order arrived within just a couple days and are very good quality! Highly recommend!

Date of experience: June 24, 2019
South Carolina
1 review
0 helpful votes
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Scam
December 19, 2018

I ordered online through Groupon voucher, the site advertises that you can track your packages, however when l attempted to check the status of my shipment, it stated my package was unable to be tracked due to it being shipped post service, which is contrary to what was advertised. Advertised that ups would ship. I have tried to call, the number was inoperable, I emailed with no response. Scam!

Date of experience: December 19, 2018
Ohio
1 review
1 helpful vote
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Don't Order Metal Prints
October 22, 2018

We ordered multiple metal prints in various sizes expecting high quality for the price and vibrant imaging because that's what metal prints are supposed to be. What we received was a dull picture on the thinnest sheet of metal (can't really tell its metal). I am very unsatisfied with this product and wish that I saw the quality before I ordered everything I wanted. I wasted so much money and will never use this website again.

Date of experience: October 22, 2018
Texas
1 review
0 helpful votes
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My experience with CanvasonSale is just as bad as many of the others. I purchased a floating canvas and so far none of the canvas's received had the floating frames. Also, one was very defective and after purchasing a hang up kit they did not send it. There phone line is never answered and they respond to complaints by sending you email that the canvas was delivered. They never respond to your issues. I will never buy from them again.

Date of experience: October 7, 2016
Georgia
1 review
0 helpful votes
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Amazing products!
January 15, 2019

I was so impressed with the quality of my canvas. It shipped and arrived much faster than expected. I've ordered from other canvas companies and the quality is supreme from CanvasOnSale. I also love that they come ready to hang. I'm definitely ordering again soon!

Date of experience: January 14, 2019
Indiana
1 review
0 helpful votes
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The canvases we received are beautiful and perfect for their intended spots in our home and office. The large canvas was damaged during shipping. I contacted CanvasOnSale via email and sent pictures of the damage, and they immediately shipped out a perfect replacement. Highly recommended!

Date of experience: August 27, 2017
New York
1 review
1 helpful vote
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I ordered a custom photo puzzle through Groupon and was at first impressed with the quick delivery. That changed when I received the product; multiple pieces had damage around the edges and one piece was snapped in half. It took two emails and over two weeks to hear anything back from customer service. Very disappointed in the response time and the product isn't worth the headache.

Date of experience: December 16, 2018
Nevada
1 review
0 helpful votes
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After many years attempting to find a company that can make a good canvas print, CanvasOnSale finally meets my expectations. The granularity is there, the color and not a false color like other companies provide. This was a great investment. Thanks.

Date of experience: July 8, 2019
New York
1 review
0 helpful votes
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I have ordered several acrylic photo blocks for presents. They really are beautiful and make a unique gift. The order always arrives on time and in perfect condition. I know that this will be my go to product for gifts and so affordable! Can't wait to get more to give to my friends and family

Date of experience: April 12, 2019
Connecticut
1 review
4 helpful votes
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I ordered a canvas print for my wall and It not only arrived quickly, quality was as good as one I purchased from JC Penny, and it cost a lot less. I was so pleased with the results, I ordered two coffee mugs with an image of our dream home on them and they did a great job with those too. I have no need to ever go anywhere else with. I have recommended CanvasOnSale to all my friends and family. :)

Date of experience: July 3, 2017
Virginia
1 review
1 helpful vote
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I received a shipment notice 24 hours after purchasing my aluminum photo and received my photo a few days later. I was terribly disappointed in it. I thought the photo would be transferred to the metal - my mistake - instead of just stuck on like a sticker. The said "sticker" is falling off all around the edges and bubbling.

Date of experience: December 14, 2018
Colorado
1 review
0 helpful votes
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Very disappointed
March 4, 2019

I purchased a Groupon and I have not been able to redeem the voucher. I have tried contacting Canvas during business hours and no luck whatsoever. At this point I don't know if my purchase went down the drain or what. It should not be so difficult. Disappointed.

Date of experience: March 4, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear Maria,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team

California
1 review
0 helpful votes
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Photo blanket
February 13, 2018

Gave as a gift for Christmas. Mother in law LOVED it. Plan on ordering more for me The blankets are so soft and the pictures were old black and white photos but they turned out beautiful! Have a hard person to shop for this is the perfect gift.

Date of experience: February 12, 2018
California
1 review
0 helpful votes
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I can only comment on purchases that I've made using a promo code through Groupon. Without those promo codes I may have gone somewhere else. With the codes however, I do feel I received a very good value and pretty decent products. My favorite is the magic mug.

Date of experience: August 14, 2019
Maryland
1 review
0 helpful votes
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Awesome!
November 2, 2020

My daughter in law had used this company and her pictures were amazing. My husband and I had some pictures done for our 30th anniversary. So I decided to put a few on canvas they are Awesome! Thank you for the quick delivery. Will definitely recommend to all...

Date of experience: November 2, 2020
Oregon
1 review
1 helpful vote
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This was Horrible!
February 25, 2018

CanvasOnSale did a horrible job of printing my photos! There were tears and wrinkles on both of my acrylic prints. I literally could see the backing from the front of my photo. They offered to replace the acrylics and the replacements were messed up as well. One should expect a good quality print for the price, but Canvas on sale missed the mark completely! I will NEVER use them again and would NEVER recommend them to anyone! Absolutely Horrible

Date of experience: February 25, 2018
Canvas O. CanvasOnSale Rep
over a year old

Dear Marce,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasonsale.com. We are sure we can find a satisfactory solution together. Your Canvasonsale-Team

Texas
1 review
4 helpful votes
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When it comes to choosing an online shop quality promise is the most important factor for me. I have heard positive reviews from people dealing with this company and this was the reason for the trust. Canvas arrived in high quality as it was promised by the Canvasonsale. Very good service!

Date of experience: July 1, 2013
South Carolina
1 review
0 helpful votes
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This company is a joke. The turn around is 3 weeks. If you have any issues, it'll add a week delay for something simple like switching a photo. Go to Walmart or Walgreens, they have same day pickup. The Groupon they use is a scam too. You don't really save any money as you just end up paying what you would at any other place.

Date of experience: October 5, 2020
Washington
1 review
0 helpful votes
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Awesome!
August 6, 2018

I love my canvas photos they were exactly what I ordered, I'd like to also mention how great the shipping was. Everything was perfect and I'd totally recommend this service. I'm also purchasing from them again.

Date of experience: August 6, 2018
Arizona
1 review
11 helpful votes
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Horrible customer service
December 17, 2019

I've ordered canvas prints from multiple companies. I received this one in a good amount of time - but you could tell it was damaged. Not from shipping. I tried to call them 5 times and was always disconnected. I then emailed the 4 more times and never got anything more than the automated email. I have still not heard back. I would not EVER buy anything from them again.
Quality is good but service is horrible.

Date of experience: December 17, 2019

Overview

CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.

service
65
value
65
shipping
64
returns
30
quality
62
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