CanvasOnSale

I have found that your company turns my small pictures into full life shots. I have had at least 6 pictures made into poster size pictures and I can't seem to get enough of them. At first I encountered some difficulty making the correct sequence of events to have the pictures printed properly. After working with the customer care persons I was guided through the proper sequences and am now a happy satisfied customer. Thank-you and Thank-you again!

The only reason I gave them 4 stars instead of 5 is because my large black 7 white canvas I ordered is too dark and can barely see the people's faces. However, if they "make it right" and re-do then I will change this to 5 star!

I bought a Groupon for this. I spent an hour creating a book, only for it to disappear. Then the Groupon code said it had been used. Then, when I tried to make another book, the uploading tool for photos wouldn't work. When I called customer service, they were barely invested in helping and when I used what they told me to do, it still didn't work. There's 2 and 1/2 hours I would love back. It's not worth it. Use another company.

Initially, my monitor was too bright. This could cause dark images. After adjusting and previewing with other monitors, I thought I had a good match. However, the next series of prints came in over saturated and still too dark. Customer service is slow. I was offered a reprint for one image. I accepted, but hey, they didn't notice me as to how to claim the reprint. They have been silent since I replied back that yes, I would like a reprint. Radio silence for weeks.

They were folded during printing and have lines thru them.
I thought I was getting a blanket but they are more like a wall hanging sheet. Small and not professional at all.
I had to give them as gifts anyways because I had to ship them out and did not have enough time to find another gift...
I explained it in the christmas card, which makes me feel embarrassed.
Unless this company comps me for their mistakes I Will never refer or use them again.

I excitedly ordered 4 large canvas prints. All 4 were printed sideways, with large black edges where the picture should have been. I asked got reprints after showing the poor craftsmanship to only receive prints that were not only worse, but the corners were all worn down to white during shipping. If you dare, then don't order a reprint when it turns out laughable.

I cannot believe what just came out of the box that just arrived from CanvasonSale/Bestcanvas. My first clue that this company was not legit was a box taped like my child put it together. I gasped in horror at what appeared from inside. My professional photos cheaply stapled to a frame on cheap canvas. I could not look at the canvases. I destroyed them immediately as to leave no trace of their existence. Groupon and this company have failed.

I ORDERED ON GROUPON. WENT TO THE SITE AND THEY DONT EVEN HAVE THE SIZE AS AN OPTION. SO I SPENT 2 DAYS TRYING TO FIGURE IT OUT. ENDED UP GETTING A REFUND. DO NOT WASTE YOUR TIME. FIND ANOTHER COMPANY.

Sent sharp, high-res image. Got back blurry print. Nonexistent customer service. Won't answer emails. Phone goes straight to hold music. Not even any "your call is important to us."

Worthless product and worthless company.

Steve Levine
Austin, TX