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CanvasOnSale

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Texas
1 review
0 helpful votes
Follow Jamie S.
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Simply fantastic, I have been enjoying the beauty that is there work for years. Visitors are always astonished at the craftsmanship and vividness of their prints.
I had a problem with my last order do to my own mistake, and they corrected it for me promptly. The staff guided me through the whole process. This establishments customer service is on another level.

Date of experience: November 5, 2019
Tennessee
2 reviews
0 helpful votes
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This is the only place I allow to touch my valued photographs I shoot, and I've been going there for many years. I submit at least 3 canvases weekly! Anywhere else is playing a guessing game with the finish product! They are the BEST, hands down!

Date of experience: May 20, 2019
Illinois
1 review
0 helpful votes
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Wonderful
October 20, 2015

This site gives out tons of deals and I now own more canvas photos and even have given them as gifts because of the good quality and fair prices! Plus they arrive pretty quickly as well which is an added bonus!

Date of experience: October 18, 2015
Missouri
1 review
0 helpful votes
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BEAUTIFUL JOB
August 25, 2019

I cant speak highly enough of this company or the product! They helped me with my picture issues. Once submitted they did a fabulous job. This is for a raffle at an Army unit reunion. I have gotten high reviews already!

Date of experience: August 23, 2019
Florida
1 review
0 helpful votes
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Awesome Company!
April 14, 2019

I have used your company for more than a few years now and can't say enough how much I approve of your craftsmanship, easy online interface and quick reliable shipping! I even send products to different locations for family and friends and still superior service! Prices are great and I recommend you all the time no matter if it's for a cell phone picture or my professional shots they always look amazing! You seriously have a great company please keep up the good work!

Date of experience: April 12, 2019
North Carolina
1 review
0 helpful votes
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I first ordered my mother in law's mothers day gift from groupon, when her pillow cover arrived it was so cute and the quality was so good I had to order one for my mom too. And I'm debating getting myself one! The quality is great and the speed that both orders arrived to me were fantastic! I did not expect for them to ship so quickly!

Date of experience: May 6, 2019
California
1 review
0 helpful votes
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Excellent quality
December 7, 2019

I have only ever ordered my prints on aluminum through this company, and they always turn out beautiful. I had one minor issue with my first order, but they were so accommodating and helped me find a resolution immediately! Great business ethics and awesome products!

Date of experience: December 6, 2019
Texas
1 review
0 helpful votes
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Amazing
October 28, 2019

Had a giant canvas made and it arrived fast, and makes you say "Wow" when you see it. My friends call me a professional photographer now. I don't know about that as much as how you make me look good! 'Still need to find the right wall to place it.

Date of experience: October 26, 2019
Nebraska
2 reviews
0 helpful votes
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I purchased 12 canvases - metal. Many were used as gifts. The shipping boxes were ridiculously large for the size of the product, but the packaging was insecure and insufficient. Upon arrival, only 2 of my pictures did not have corners lifting and/or dinged. One of the pictures has colors that are off and is incredibly blurred. Customer service has not once responded to attempts to contact them about the issues. They were purchased mid-February, arrived end of February, today is May 2.

I won't order from them again. Other companies have excellent products and service.

Date of experience: May 2, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear Margo,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team

Canada
1 review
1 helpful vote
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Nothing yet!
January 25, 2019
Updated review

Yup been waiting for almost two months and nothing. I had gotten an email saying my order was ready for shipment and since then I have not gotten and email that says its been shipped. The order was originally placed first week of December. Terrible service. I will NEVER look at these people again, that said I have to say I am also disappointed in Groupon as well for having companies like this on their website. Hope this helps.

Date of experience: January 25, 2019
Canvas O. CanvasOnSale Rep
over a year old

"Dear Ingrid,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"


Still not here
January 4, 2019
Previous review

I ordered some cushions the first week of December and have not received my items either. Same issue as others with the non-responsive phone calls. I have ordered before (early October) and had no issues.

Date of experience: January 4, 2019
Texas
1 review
0 helpful votes
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Ordered a 40" x 30" family print on 11/5 and received it on 11/11. This was going to be an 80th birthday gift for my visiting father. Unfortunately I received somebody else's order of The Blues Brothers instead (see attached picture). I notified CanvasOnSale on 11/11. It's 11/14 and I have not received an update on my corrected print shipping out yet and my father leaves town tomorrow. CanvasOnSale states that express shipping is not available even though it is when you go through the original order/shipping process. Crossing fingers the correct order arrives tomorrow but if I haven't received a shipping notice yet then I doubt it will. I would be very hesitant to order from them or recommend them to friends and family.

Cool picture but not what I ordered!
Date of experience: November 14, 2019
Oregon
1 review
0 helpful votes
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I purchased a groupon for 4 fleece blankets. I never received them, inquired 3 times and all they did was refund me my shipping and nothing else. They were supposed to be Christmas presents. What a waste of time and money! Big disappointment- will go back to Shutterfly. Would not recommend to anyone... unless you want to be robbed.

Date of experience: January 12, 2017
Washington
1 review
0 helpful votes
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Good deal, quality
March 27, 2019

I got a Groupon for a large canvas print, so I got an awesome deal. We had been looking for the perfect piece to put over our fireplace and this helped make it happen! It's also cool to see your own picture become art.

Date of experience: March 27, 2019
Virginia
1 review
0 helpful votes
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I was not sure about the CanvasOnSale concept, seemed a little too good. Tried it once, thought the product and service were exceptional so have placed a larger order. High quality, dependable end to end business process. A very attractive addition to any home.

Date of experience: July 3, 2017
Ohio
1 review
0 helpful votes
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I love CanvasOnSale
January 23, 2017

I am so pleased with this Website. The quality of my product was top notch. The prices and delivery time are unbeatable. I have already used them 3 times and will continue to do so. I don't give 5 star ratings, but CanvasOnSale TRULY deserves it. Keep up the great work. I am already getting pictures together for my next order. :)

Date of experience: January 23, 2017
Maryland
2 reviews
1 helpful vote
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I ordered multiple things for Christmas through Groupon. The items were poorly made, and the blankets had flaws. The blanket is thin and small. It's like they had fabric on my print They over charged me, and will not refund me for the mess up. I would never buy from this company! I have told everyone to never buy from them either.

Date of experience: January 16, 2019
Canvas O. CanvasOnSale Rep
over a year old

"Dear Melanie S.,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"

Colorado
2 reviews
4 helpful votes
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The regular prices are absurdly high, so wait for a sale and order multiple items to spread out the shipping cost. I have purchased about 20 canvases over the last few years.

My only advise is that the print is darker than it appears on a monitor, so make it lighter than you actually want.

Date of experience: December 10, 2018
Maryland
1 review
1 helpful vote
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Poor Quality Products
December 22, 2018

I ordered four photo blankets (60 by 40) and when they came I measured them and they were 57 by 38. That was not what I paid for. But this is not all, the photos on each blanket varied in exposure from dark to very dark - it really looked bad. Now these were Christmas gifts so I did not send back due to turn around time. Also the blanket are cheap and very thin. I will not shop here again.

Date of experience: December 22, 2018
Pennsylvania
1 review
0 helpful votes
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It was so quick and easy!
December 20, 2013

It was so quick and easy! I did it from my phone and literally had the canvases the next week! Good quality too. A few were the tiniest bit blurry, but I knew those certain ones would be because of the pictures I chose. Otherwise, great end result and very happy with them. Thanks, canvasonsale!

Date of experience: December 20, 2013
Canada
1 review
0 helpful votes
Follow S L.
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Just was on hold for 15 mins. On a Monday morning, and the phone clicked and I was disconnected? Really, your staff just picks up and then hangs up? Is it really that stressful to answer calls? I just want to know why my voucher # does not work? I punch it in and it says "invalid" and I've checked it 10 times over, it's correct! It won't let me proceed any further with out this being corrected. Extremely frustrating!

Date of experience: June 10, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear SL,
Thank you for your message. We don't have any of your contact data, so please provide us with your name and email in a message so that our customer service team may contact you. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team

Overview

CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.

service
65
value
65
shipping
64
returns
30
quality
62
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