Liz T.’s Reviews of CanvasOnSale & more

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CanvasOnSale

Photo Printing

“Updated Review!”

6/13/19

• Updated review

After my initial not great review, canvasonsale responded and was very helpful. I still think there needed to be better communication about how orders put in within minutes of each might arrive 2 weeks apart, but... now that I know, I will plan accordingly next time I order from them - I will order again. I've been told the quality is good (the canvasses were a gift to an out of state relative).

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“Order with Caution!”

6/3/19

• Previous review

I ordered 2 16x20 canvas prints. A great "special offer" popped up when I completed that order. I took advantage of that offer and ordered 2 12x8 canvas prints. Both orders were placed 5/15 and shipped 5/16. The larger canvas prints arrived on 5/24. The other 2 have yet to show up. It took 3 days to get an email reply to my request for information and when I did, I was told it could take up to 18 business days, or up to 6/12, for the remaining order to arrive! How can 1 order show up in just a few days, and another take nearly a MONTH when both were processed and shipped on the same day? And now we wait... Customer Service is not helpful at all..

Canvas O. – CanvasOnSale Rep Over a year old

Dear Liz,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team