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CanvasDiscount Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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Terrible quality and worse customer service. Never ordering from them again
I have purchased two canvases from this site and I was very pleased with the product both times! I will continue getting canvases from this site! (:
Rock solid canvas. Wish to have been more patience in choosing cheaper offers, but I guess next time I'll have a lesson:)
Btw, I like the canvas very much!
Awesome :)
I have had nothing but good experiences with Canvas Discount. Their product is high quality and they even mount your prints to the frame for you! Fast turnaround and good packaging as well. Have used them multiple times for business and personal use. Thanks!
The 16x20 wrap canvas is BETTER than the black & white photo from which I scanned and sent a digital copy. I was impressed with the speed, packaging, everything. A first rate company! I will definitely use this company again.
Orders are processed very fast and always received within a week. Prices are well below other other sites and quality is very good!
My orders always arrive quickly and in excellent shape. The quality of the photos on the canvas is fantastic. I have placed numerous orders over the last several months and will continue to do so.
I have used Canvasdiscount several times and been impressed with each experience. Their website is easy to navigate through; I did have a question one time and their help number was able to answer it. Love pictures on canvas and this source for being able to purchase them at a reasonable price.
We had 2 orders from canvasdiscount, and ordered over 20 pictures in total. We were very pleased with the first order. However, the coloring was off in our second order. We actually ordered the same picture in the first and second order and the coloring was totally different! And a few of the pictures in the 2nd order were very dull. We wanted to return the ones that were dull and keep the ones we liked, but they told us we had to return the entire order if we wanted to return anything. I think if you spend a couple hundred dollars, they should be more willing to deal with a few returns. They said they would reprint, but we had to pay for the shipping to return the photo, which wasn't worth it to us in the end.
Their prices can't be beat! They also ship quickly, and the prints are great quality! Love this site! I've ordered multiple times and am very satisfied!
The first order I placed with them took a long time, but the picture I finally received was very well done. Their customer service person contacted me and wanted me to give them a second chance. The following order was prompt, shipped within 36 hours, and was of the same great quality as the first. First time I had ever had a company's customer service contact me to make sure I was happy. I will do more business with them.
I have ordered several larger canvases from this company and they have all arrived quickly and are a great quality product. I will definitely use them again!
I am very pleased with my purchases from CD! One large canvas I received did have some sort or oil stain or mark on it but I emailed them and they replaced it for free as well as getting it here in 3 days! Great company!
The end product was gorgeous and shippimg was fast! Will be recommending this company to friends and family.
Improperly printed colors, smears of ink ruining the canvas. Tried for 3 months to get a refund with every sales rep I talked to blowing me off. Taking my business elsewhere!
Received the canvas prints and there was a problem. I took pictures of the problem and emailed them to customer service. They contacted me right away and said that they would redo the order. The print quality is very good, but knowing that I can trust their service will make me buy again!
Very user friendly, great prices, the picture on the canvas is clear, no blemishes. No flaws are apparent. Great product for the price.
Amazingly fast turnaround time and exceptional customer service. I'm already planning my next order!
The service was great, placed order on Sunday and they were at my house on Thursday! The only thing to be warned of is the company banks in Germany, my bank saw the suspicious charge for Germany and put a freeze on my account! Had to go and get new debit card and spent a lot of time and worry if somebody else got by credit card numbers! When I order again I will use a prepaid credit card to keep this from happening again!
The nature is critical approach for a person like ME in everything for what I had an experience with.
The ordered canvas in overall is OK for the picture colors and stretching. The only critique to service is the lack of designing canvas options right in their website because i'm interested to experiment how canvas would look with that effect on that side of the wall; how the canvas backside looks; what is the hanging system; how it fits on the wall and so on. And i didn't find the inspiration on the website, only discounted prices which looked attractive.
I like the canvas but I first I was afraid of ordering "cat in the bag"...
From the business
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members