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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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Very good seller, quick communication by e-mail and the canvas delivered as promised - packed TIGHT, picture printed in high QUALITY and STRONG stretched on frame.
The prices on canvases are low...
The website is the best for price and quality. Recommend canvasdiscount
In order to understand the service, try it yourself, and you'll see:)
Canvas made to the top: D
Recommend canvasdiscount!
I was in a rush and didn't check other sites for prices comparison. Bestcanvas prices are higher, but I'm quite impressed with the quality. I'm sure, you can get the same quality for lower price, if you check other websites without hurry.
Anyway, I received high quality canvas for higher price
This seller did everything as described on website. The canvas is delivered already stretched as promised, within 2 weeks (I wish it could be faster, but I can't force that), hanging system is included, and the colors of canvas are fine. My photo was a little out of color and that's my fault, the canvas has come bit bright. Overall, it's ok.
Nothing much to say, the canvas is outstanding. Waited for 10 days for the canvas and finally received it :)
I ordered 2 canvases last week and one of them had green stripe in left corner. Other canvas was ok. I took a picture of the brack, sent it by e-mail, contacted the support stuff and asked for a replacement because canvas looked awful.
Next, it took about 2 days for service to inform me about free replacement and after a week I got another brilliant canvas with no issues.
First, I was kind upset for receiving canvas with stripes, but after the conversation with stuff and getting the canvas replaced, it changed the view about the canvasdiscount as a company.
If, for any reason, your arrived canvas isn't as promised, contact the website support. In my case, they were lenience, which makes company reliable.
And, now for the both canvases - now they are great:)
Thank you
Not too long ago, I was recommended canvasdiscount as quite good and reliable canvas producing service. I decided to make canvas gift for my wife on her birthday... and she did like it a lot.:)
Canvas discount is great gift website, especially on celebrities like birthdays. Thanks for quality work and super looking canvas. I'm happy for the wife and such a cool gift!
Recommend, Jamie
The ordering process was fast and simple, I enjoyed the effects which are available. I have chosen the 4 in 1 filter effect for the canvas. It looks fantastic in the living room.
Great services!
Sadie R
I am an amateur artist, and I used canvas for the exhibition. Visitors were absolutely stunned with the pictures, and I want to thank canvasdiscount, and share my success with the audience. My next exhibition is coming up shortly, and canvas are already ordered.
Keep it up guys for more!
Ronald
I was thinking of a way to decorate house, and my friends suggested to fulfill interior with canvas prints. I searched the internet for the best prices, and found canvasdiscount website. Their prices were lower than what other companies offered. I was a bit afraid of the quality. But when canvas arrived, I was really surprised with the canvas. It's just perfect. Many thanks!"
Emily Rockstock
This is genuine review.
I don; t usually write long experience, I don't like that, so I'll short and tell how it was in few words...
The experience was great with this service! No issues with payments, shipping or any misunderstanding.
Outstanding seller and very responsive customer service at any question. Received the canvas as just described. Very happy with the deal!
Caroll
Love this company from first sight. Easy to use website, reasonable price and good quality. Hard to believe that you can get such a service and quality for the price
Images printed on canvas look more like gallery art. This was my first canvas print and I'm glad that my first experience turned out to be more than a success. Everything was spot on!
They are one of those rear print services that care about customers and didn't complain about guiding me through the process of purchase. Price and quality were exactly the way it was promised in ad, which appeared on google
Just perfect… can’t describe canvas in words! And I would like to thank girls from customer service as well. Thank you!
They do not ship canvas within 24 hours, but within 48 hours, so I received my canvas 6 days after placing the order. Speaking of the canvas itself – it is outstanding! The quality is high. I would only suggest the service to work on a faster turnaround. Overall, canvasdiscount is recommended!
Perfect gift for my husband on our 25th wedding anniversary. Good price and on-time delivery. Very respectable service. Recommend!
My first order from canvas discount was pleasant. So I decided I would order from them again with a larger order of seven prints of various sizes. Unfortunately I was out of town when my prints arrived, so when I was able to view them, I was two days pasted their return policy. Four of my canvas prints had white pixels that rendered the image useless. Four of the canvases were mounted incorrectly also making them useless, and one of them the smallest was nicely done. I called them in hopes to correct this order and was asked to email photos of my prints. I shortly received an email stating that I fell short ( by two days) of their return policy. Lucky for them! And a waste of my time. They had the opportunity to stand behind their product and service and chose not to. I will take my business elsewhere and I suggest you save yourself the time and money and do the same. I am now a true believer in " you get what you pay for" good luck.
Tobias Remmem
First time I ordered canvas was about 2 years ago and the quality was low. This is my second order from this website and now the quality is totally different. Service has improved a lot lately and reputation is growing. I made an order from bestcanvas because I had a discount from the previous order. Now canvas quality is way better and customer support is much friendlier
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.